Amy Sample Ward

JANUARY 20, 2011

We covered how to do Community Mapping (identifying the segments and goals of the community), Content Mapping (creating a plan for which content goes where, and why), and Data Tracking (pulling all the numbers together). DIY Community Engagement Metrics. Metrics Tracking. >> Presentation. Do-It-Yourself.

Metrics 219

Metrics Community Map Template 219

Achieve

OCTOBER 6, 2023

In this guide, we’ll walk through three key social media fundraising metrics, as well as how you can improve them: Social Media Engagement Rate Conversion Rate Social Media Return on Investment Ready to tap into the full potential of social media fundraising? Then, multiply that number by 100.

Social Media 52

Social Media Metrics North Carolina Media 52

DNL OmniMedia

NOVEMBER 12, 2020

At DNL OmniMedia, we work with nonprofits just like yours to position their nonprofit tech solutions for effective fundraising data tracking. Using that knowledge, we’ve created this guide to help your team understand major gift KPIs, the metrics you should be tracking, and the top tips to do so successfully.

Metrics 52

Metrics Gift Track Tech 52

Nonprofit Tech for Good

MARCH 3, 2024

It was a time-consuming process that was prone to mistakes, making it tough to stay organized and keep track of everything. Suddenly, tasks like applying for grants, keeping track of budgets, and reporting became simpler and more efficient. This keeps you organized and ensures you don’t miss anything crucial.

Grant 212

Grant Software Trend Fund 212

Achieve

MAY 3, 2024

When hosting a fundraising event, such as a Math-A-Thon , silent auction , or charity gala, closely tracking data and adapting your event based on that data can drive higher engagement, participation, and donations. The average nonprofit email open rate is around 25%. The average nonprofit email open rate is around 25%.

Analytics 98

Analytics Data Spam Fundraising 98

Nonprofit Tech for Good

AUGUST 6, 2023

By Jen Frazier , President at Firefly Partners – a women-owned, LGBTQ+ certified, and minority-owned digital marketing agency that develops accessible online experiences that empower progressive organizations to thrive. During a year-end campaign, it’s essential to track and analyze data from these multiple channels.

Practice 240

Practice Fundraising Guide Channel 240

Classy

JULY 28, 2021

An easy donation experience offers value to both supporters and nonprofits, and we’re breaking down how to achieve it all. . Our latest report, The State of Modern Philanthropy 2021 , elevated data trends from over 4,800 nonprofits to consider when establishing a modern donation experience. Track Top Donor Acquisition Days.

Experiment 93

Experiment Donation Ideas Create 93

Association Analytics

FEBRUARY 20, 2024

Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization? Once you invest in some of these strategies, it’s important to track what works to engage with potential members. Plan ahead, so you’ll know what data to track.

Create 169

Create Strategy Associations Registration 169

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. Start discussing what metrics will help you make overarching decisions. What metrics might be used to support creating new programs? Discuss which engagement metrics to include in executive/board reports.

Analytics 169

Analytics Associations Model Metrics 169

Bloomerang

APRIL 17, 2024

You may be tracking the number of likes on a Facebook post. Choose new metrics Once you have identified the data you already have, it may be time to select new metrics that better align with your goals. Think about what metrics you will use. Your new metric may be a 20% reduction in employee turnover.

Data 103

Data Metrics Measure Goal 103

Forum One

JULY 6, 2023

Customer experience (CX) is the sum of every interaction a member of the public has with your organization. There has never been a more critical time for mission-driven organizations to prioritize creating an inclusive customer experience. So how do you track how satisfied your customers are with your website?

Measure 66

Measure Websites Metrics Track 66

Byte Technology

APRIL 16, 2021

When you are in the process of growing your online business, there are essential metrics you will need to track to ensure that your business is expanding. One of those crucial metrics is your website’s conversions. At Byte Technology , we build stable, fast, and secure digital experience. Website Conversions.

Rate 246

Rate Conversation Websites Metrics 246

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In order to track trends year-over-year, IAEE will repeat many of the same questions, adding in three or four additional questions about programs or services the team is testing.

Data 210

Data Strategy Associations Survey 210

.orgSource

MAY 23, 2023

When directors understand their role in stewarding and growing resources, keeping track of that progress becomes a lot more interesting. Personal anecdotes about their own learning experiences can help new members feel more confident. Yes, you can get people to put down their phones and pay attention. Bring that connection to life.

Raise 419

Raise Law Associations Director 419

Nonprofits Source

MAY 15, 2024

Because 60% of website traffic comes from mobile devices, it’s crucial to give these mobile users a positive experience. Leverage omnichannel marketing Omnichannel marketing is a strategy that involves using multiple communication channels and integrating them to give your customers a seamless experience.

Map 52

Map Digital Business Marketing 52

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 9, 2012

The report addresses metrics for success for investing in broad field social movements or networked approaches to social change. The report lays out some new metrics for movement building – that are paths to the more easily counted tangible results and where the unit of analysis is the movement or network, not an organization.

Metrics 114

Metrics Fund Build Social 114

.orgSource

APRIL 25, 2023

Whether it’s a restaurant, hotel, or doctor’s office, people create that five-star experience. Whether the new hire is a junior employee or head of a key department, they will represent the brand experience you want for members and shape the culture you seek for your staff.

Application 221

Application Statistics Culture Job 221

Nimble AMS

MARCH 10, 2024

The data you’ll receive when using an online community will better help you understand your members and create a personalized experience. Management If you choose an online community platform designed to drive member engagement, you’ll be equipped with tools to create an engaging member experience.

Community 115

Community Platform Benefit Online 115

Forum One

DECEMBER 22, 2022

This year, the need to check in is even more critical, as 2023 will usher in a whole new paradigm for a core part of digital strategy: web metrics. Investigate what’s required to mimic any vital reports or data you’re pulling in UA, and experiment with new metrics in GA4.

Time 72

Time Metrics Analytics Adopt 72

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2010

To refine a content strategy, I used the Fan Page insights metrics tool, particularly the stats on interactions and Fan Page growth. My experiments were quite granular: What gets more interactions - sharing video or photos or links? Here are some metrics that I use to harvest insights on those questions.

Metrics 97

Metrics Benchmark Facebook Experiment 97

NonProfit Hub

SEPTEMBER 23, 2015

Roy has extensive experience consulting in higher education and leading fundraising efforts for military veteran causes. People track performances differently. A saleswoman tracks products sold. Assessment occurs through the use of success metrics, otherwise known as key performance indicators (KPIs).

Metrics 28

Metrics Track Organization Evaluation 28

Get Fully Funded

JANUARY 5, 2024

Keep an eye on your metrics. Keep an eye on your metrics. Finally, like any other fundraising strategy, you should track success metrics for your text messages and use them to evaluate your texts’ effectiveness. She is obsessed with personalizing experiences to drive connection and engagement.

Practice 59

Practice Puerto Rico Fundraising Metrics 59

M+R

JUNE 10, 2021

A quick reminder: email opens are tracked by tiny image pixels embedded in the content. The long answer: open rate has always been just one of many metrics we track, and the reliance on image downloads has made this number a little squishy. The new feature helps users prevent senders from knowing when they open an email.”

Rate 122

Rate email Open Change 122

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 5, 2013

The other is about using data to make decisions, but for the start up audience. They have some ideas in common – including finding the “One Metric that Matters.” When you know what the right question is, you’ll know what metric to track in order to answer that question. That’s the OMTM.

Metrics 101

Metrics Measure Analytics Method 101

Nimble AMS

SEPTEMBER 14, 2022

After doing so, he was able to remove the invalid metrics and clean up the data, providing better value to the Nimble AMS Member Lapse Solution. At the Council, all employees must log emails, track calls, and update Salesforce and Nimble AMS accounts. Discover how you can provide a superior member experience through dashboards.

Associations 135

Associations Data Benefit Practice 135

Nimble AMS

MARCH 25, 2022

Goals and success metrics. In addition to goals, establish a set of online community metrics to help you track progress toward your goals and find opportunities for improvement. For example, in the first goal above, growing the online community, you might track: Number of active online community members .

Community 133

Community Online Strategy Guidelines 133

Nonprofit Tech for Good

FEBRUARY 26, 2024

If there’s some limitation you experience, there’s a good chance it will be addressed in the future. Data capabilities: Learn what metrics the tool can track, along with reporting functionality. Ask your sales rep how often this happens and how clients are supported when experimenting with new features.

Application 267

Application Marketing Nonprofit Evaluation 267

Beth's Blog: How Nonprofits Can Use Social Media

MAY 27, 2015

Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. A big topic of discussion as the field is maturing is how to track on-the-ground outcomes for people and communities, in addition to counting clicks, views, downloads and tweets. Hone in on your true scope of influence.

Metrics 50

Metrics Method Tech Government 50

Bloomerang

MARCH 30, 2023

From the moment they land on your website to sign up for an opportunity to when they check out of their shift, your volunteer’s experience can directly impact your organization’s ability to meet its goals. Otherwise, you may convey that you don’t truly value their experience and risk losing their support altogether.

Volunteer 94

Volunteer Strategy Organization Metrics 94

Classy

JUNE 30, 2021

From stats on conversion and acquisition to retention and supporter experience, check out the infographic below to get a peek at the data from the 2021 report. We created a free Benchmark Assessment to surface actionable fundraising takeaways based on your organization’s current metrics. Insights for Future-Proof Fundraising Success.

Fundraising 98

Fundraising Benchmark Stats Metrics 98

Pamela Grow

MAY 2, 2024

Of the data your nonprofit collects , financial information is one of the most useful types—and one of the most complex to track. To keep your financial data organized, you can use either of two primary tracking methods: cash accounting and accrual accounting. Essentially, it tracks cash flow in and out of your nonprofit.

Method 59

Method Pledge Nonprofit Track 59

Nimble AMS

JULY 3, 2019

The ideal situation is one where your existing members are not aware of a product or service that would improve their shopping experience. Customer lifetime value (CLV) is one of the key stats likely to be tracked as part of a customer experience program. Learn more.

Amazon 60

Amazon Experiment Giving Method 60

Allegiance Group

OCTOBER 16, 2023

A great listener An experienced fundraiser Excells at setting and tracking metrics/ goals So, while your personal preferences may vary, the top qualities of a major gifts officer are pretty consistent. What experience do you have in major donor fundraising? What was your worst fundraising experience, and what did it teach you?

Gift 52

Gift Interview Question Articulate 52

Classy

AUGUST 4, 2021

Members of this team review fundraising metrics , such as: Which recurring donors have upcoming credit card expirations, in order to stay ahead of lapsed recurring gifts. They may also receive payout reports or other data from different teams to incorporate and track within a database.

Fundraising 95

Fundraising Metrics Database Nonprofit 95

Bloomerang

AUGUST 16, 2021

Mastering online user experience and messaging. Track your own data. Here are some of the questions you might ask in order to understand what metrics to track: . What do you do once you know what numbers you want to track and what areas of improvement you want to focus on? Mastering relevant content marketing.

Analytics 124

Analytics Strategy Fundraising Benchmark 124

Candid

APRIL 20, 2023

Here are a few examples: Increase awareness and expand your audience: success is measured by an increase in followers, but you could also track things like shares, reposts, and retweets. Experiment with shortcuts and side trips There are a few reasons you may want to experiment. Run your experiment.

Social Media 98

Social Media Data Strategy Media 98

Bloomerang

OCTOBER 1, 2021

A major part of connecting with these individuals and optimizing the giving experience is utilizing the data you collect about their giving trends to inform your future fundraising decisions. . A big part of this is understanding and leveraging data to inform any changes they make to the donor experience.

Report 123

Report Data Donor Metrics 123