Zen and the Art of Nonprofit Technology

APRIL 29, 2010

It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. That was the question I cam to this issue with. But what about social media as another form of communication? And I welcome any comments.

Metrics 154

Metrics Social Synchronous Wikipedia 154

Achieve

MAY 3, 2024

Here are some metrics to watch for that can be tracked through most professional email delivery services: Open Rate The open rate is the percentage of emails opened out of the total number of emails sent. These can include surveys, one-on-one conversations, or anonymous comment cards.

Analytics 98

Analytics Data Spam Fundraising 98

Get Fully Funded

JANUARY 5, 2024

Text marketing , also known as SMS marketing, can help your organization engage supporters, build relationships, and ultimately boost your fundraising results. We’ll cover five best practices you can use to improve your texting strategy and earn more for your mission: Ask every supporter to opt in. Keep an eye on your metrics.

Practice 59

Practice Puerto Rico Fundraising Metrics 59

sgEngage

APRIL 17, 2024

Think about the last time you heard someone mention a safety deposit box and compare that to the last conversation you heard about creating, managing, or forgetting login credentials. Looking backwards at historical data helps you answer that question. Data Can Sustain and Support. Data fuels most activities in a nonprofit.

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Chart Map Data Attention 83

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 6, 2023

Joan Garry and I had the joy of collaborating on this article together based on a conversation we had recently. From our previous conversations, we’ve realized that empathy is not just a warm and fuzzy “soft skill,” but an essential leadership skill to ensure that your nonprofit’s work survives and thrives in the future.

Leadership 118

Leadership Organization Culture Skills 118

Candid

AUGUST 23, 2023

In addition, we will share several of our organization’s free educational and planning resources to support your efforts throughout this piece. Among the most important questions to ask to avoid this strategic planning pitfall are: What resources—financial, human, and/or organizational—will we need to pursue our strategic priorities?

San Francisco 98

San Francisco Nonprofit Metrics Boston 98

Association Analytics

FEBRUARY 14, 2022

Ask your colleagues questions. We suggest that you have a conversation and not send a survey. Use softer, more open-ended questions to get detailed information that you will capture in writing for your plan. What questions do you want answers to from data? Be sure to ask stakeholders in different departments.

Analytics 169

Analytics Language Associations Case Study 169

EveryAction

APRIL 6, 2017

I shared a few tips, tricks, and brewed up a crockpot metaphor I'm pretty proud of - check out our conversation below! Marcella Vitulli: Short answer: because, with the right preparation, automation will take hours of work off of your to-do list and help you reach more supporters across channels automatically. Already using automation?

Marketing 104

Marketing Question Nonprofit Social Media 104

Beth's Blog: How Nonprofits Can Use Social Media

MAY 27, 2015

Methods and Metrics for Assessing Civic Tech, Guest post by Anne Whatley, Network Impact. One thing that stood out in our conversations is that the civic tech field is ready for a deeper dive on outcomes. Hone in on your true scope of influence. L earn and borrow from others. Guides to Civic Tech Assessment.

Metrics 50

Metrics Method Tech Government 50

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 11, 2011

Yet, there are those constant nagging questions. What social media analytics should we pay attention to? And the nuts and bolts questions like, “Given all the Facebook changes , what do I need to understand about the new Facebook metrics and the Insights analytics program?”

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Metrics Facebook Data Measure 96

EveryAction

JUNE 8, 2023

We asked our partners, what are some ways organizations doing advocacy can consistently engage supporters and keep them ready to take action with you, even outside of crisis moments? The goal is to move your position forward while engaging your supporter audience. Here’s what they said. Learn more at WeRaiseTheRoots.com !

Advocacy 143

Advocacy Local Poll Audience 143

DNL OmniMedia

MAY 25, 2022

Data Analytics for Nonprofits: 13 Key Nonprofit Metrics. The process of analyzing a nonprofit’s data can improve a number of nonprofit functions, including: Recruiting and retaining supporters. There are virtually unlimited metrics you can track— if you can collect the data, you can analyze it. 4 Types of Data Analytics.

Analytics 52

Analytics Org Adwords Metrics 52

Bloomerang

NOVEMBER 10, 2023

This small portion of your nonprofit’s supporter base is known as your major donors. To secure the support of these crucial donors, your nonprofit needs to build a robust major gifts fundraising strategy. They require careful planning, cultivation, and stewardship to acquire a major gift and turn major donors into recurring supporters.

Gift 99

Gift Raise Guide Relationship 99

Get Fully Funded

JUNE 16, 2022

To better analyze your campaigns, you’ll need to understand a few fundamental metrics, including ROI, cost per dollar raised (CPDR), and cost per acquisition (CPA). Metrics like these measure your digital marketing campaigns in different ways, but they all seek to answer the same question: “Are your campaigns raising or losing money?” .

Raise 59

Raise Campaign Money Online 59

Bloomerang

NOVEMBER 12, 2021

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Today’s question comes from a nonprofit employee who wants advice on whether or not it’s worth it to invest in digital analytics tools. . CFRE, our very own Fundraising Coach , also known as Charity Clairity. Number two is revenue.

Analytics 109

Analytics Digital Tools Measure 109

Whole Whale

MAY 3, 2023

Chat-first search, where people use conversation interfaces like chatbots to find information, is poised to overtake traditional search engine usage sooner than you might expect. This screenshot is from the Google Bard chat results for the same question (May 2023). Maybe Sooner Than You Think | PCMag ).

Search 52

Search Grant Organization Voice 52

Saleforce Nonprofit

JULY 8, 2021

An added benefit of email marketing strategies is that you can analyze performance and optimize those conversations in real-time. How are the answers to these questions impacting your fundraising? Pose a question, tease a story, or make an offer like a matching donation campaign. Where are they in their lifecycle?

email 116

email Marketing Strategy Tips 116

Qgiv

OCTOBER 21, 2021

These same metrics are important to track during crises to effectively determine which indicators can signal alarm. The data already being collected about supporters holds insights that lead to more successful campaigns and fundraising efforts that generate greater revenue. Which of our supporters are the most loyal?

Data 69

Data Metrics Nonprofit Analysis 69

Kindful

MARCH 25, 2021

Writing donation request letters and other communications to your supporters needs more thought put into it than pressing the send button on a general template. Keeping track of event data and supporters’ social media activity will be more important to their communications than to a nonprofit that heavily relies on volunteer support.

Communication 98

Communication Donor Data Guide 98

Whole Whale

MAY 3, 2023

Chat-first search, where people use conversation interfaces like chatbots to find information, is poised to overtake traditional search engine usage sooner than you might expect. Transactional : Higher opportunity for increased traffic and conversions*. Track upstream search-side metrics. Maybe Sooner Than You Think | PCMag ).

Search 52

Search Grant Organization Voice 52

sgEngage

SEPTEMBER 5, 2023

That makes you a vital part of any change management conversation, but you may not always be asked to the table. What It Takes to Work with Vendors : With the right strategic partners supporting you with software and services, you can maximize the value your organization brings to your community.

Blackbaud 82

Blackbaud Chart Denver Nonprofit 82

Forum One

JULY 15, 2021

is an opportunity to have meaningful and deliberate conversations that lead to greater involvement. This allows you to create a customized and meaningful digital experience for your members and supporters by delivering targeted messaging, content, and CTAs based on stored information on an individual’s interests and other demographics.

Personal 101

Personal Test Demographics Analytics 101

Candid

MARCH 1, 2023

We then kicked off a conversation with early Demographics via Candid partners Satonya Fair of PEAK Grantmaking , Grant Elliot of Foundant Technologies , Dawn Stone of Center for Nonprofit Management , and Michael Wright of Charles Stewart Mott Foundation to discuss their first-hand experiences collaborating with Candid on this initiative.

Demographics 98

Demographics Build Social Green 98

sgEngage

SEPTEMBER 28, 2021

So, the real question is: what will online fundraising look like moving forward? increase in email conversion rate. Use a mobile online donation form integrated with Google AdWords so you can track transaction-specific conversions to better analyze your marketing efforts and donor acquisition. Boost Email Engagement.

Online 94

Online Fundraising Benchmark Adwords 94

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 17, 2013

Peer learning is based in real work: sharing what one is doing with others, asking for support, questions and answers and feedback. I’m delighted to be working with the Knight Foundation and its Community Foundation partners to design and facilitate a Peer Learning Exchange to share best practices. On Sept.

Hosting 94

Hosting Foundation Question Giving 94

Allegiance Group

APRIL 15, 2024

Donor acquisition is the process of attracting new supporters and convincing them to donate to your cause through marketing efforts. Supporters should clearly understand what you do to aid beneficiaries and further your mission. Donor retention is how many donors continue to support your organization year over year. Learn More!

Fund 52

Fund Donor Strategy Search 52

sgEngage

OCTOBER 4, 2022

It is at the heart of every grant you write and outreach letter you send and is the first metric you use to measure your impact year to year. In this conversation , they emphasized how organizations are most effective when they aren’t trying to be all things to all people. But what about your value proposition?

Data 69

Data Test Blackbaud Donor 69

Volunteer Hub

DECEMBER 30, 2020

The ultimate goal of your nonprofit should be to provide support/services to the community. Optimizing your volunteer program, and the software that supports it, can help your organization fill roles that provide critical support to the community. Measure the Conversion Rate Between Volunteers and Donors.

ROI 98

ROI Measure Volunteer Program 98

Bloomerang

AUGUST 16, 2021

Here are some of the questions you might ask in order to understand what metrics to track: . Let your supporters know specifics. You identify key metrics by which you’ll determine if your programs are successful. Metrics for a mid-level donor program might include: Number of donors talked to personally.

Analytics 122

Analytics Strategy Fundraising Benchmark 122

Bloomerang

APRIL 12, 2022

The museum also saved information about donors’ food preferences, average gift amount, and even notes about their past conversations. They can then use the information in the software to reach out to donors with personalized communications, ensuring they’re building genuine relationships with their supporters. Let’s get started.

Software 100

Software Management Donor Guide 100

Candid

NOVEMBER 8, 2022

An effective nonprofit mission statement draws supporters and donors to an organization. I decided to conduct two studies with my colleagues to get to answer this question. from 2016–2018 and added a number of financial metrics to the spreadsheet. It gets them excited about helping to achieve that mission.

Donation 137

Donation Language Homeless Statistics 137

Connection Cafe

OCTOBER 31, 2013

Event metrics can be great guides as we plan. In earlier posts, npENGAGE has discussed how to focus on our event fundraising analytics and how to use these metrics for success. Below are some ways to use your event metrics to identify and engage specific participant types during your fundraising event. Warm Bodies.

Metrics 34

Metrics Action Create Benchmark 34

Connection Cafe

JULY 14, 2017

The common question I’ve heard over the years is this: “How do I get donors to realize the importance of paying for what are considered overhead costs?” To answer these questions, I think it’s important to first understand the landscape and pressures around nonprofit overhead. . Is an accountant overhead?

Issue 39

Issue Conversation Change Metrics 39

Double the Donation

OCTOBER 25, 2021

Prepare for donor questions. Track and incentivize successful conversations. Here are the key components to any phonathon script: Introduction: Answer the most basic questions: Who are you? See how they respond when a donor has questions about the campaign, voices objections, or is looking to complete their transaction.

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Guide Script Tips Gift 98

Bloomerang

AUGUST 30, 2023

We’ll explore: Types of fundraising software to consider 7 essential fundraising software features to look for 5 steps to buy fundraising software 5 questions to ask when buying fundraising software It’s worth taking the time to research potential solutions, discuss options with your team, and deliberate before coming to a final decision.

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Software Guide Fundraising Platform 88

NTEN

JUNE 22, 2010

how you collect and calculate your data in the first place — since the most important metrics for your organization are, of course, YOUR metrics. Here are three tips for better collecting and calculating your organization's metrics: 1. But if you have the raw numbers, it's easy to combine them to calculate an overall metric.

Metrics 55

Metrics Benchmark Rate Newsletter 55

3rd Sector Labs

APRIL 23, 2014

As always, if you have questions about your nonprofit data management plan, please don’t hesitate to contact us. Nonprofit data management plans: you’ve got questions, we’ve got answers. QUESTION: When you gave an example of a data management plan, you started from a fundraising plan. Not sure = 40%.

Data 133

Data Management Rate Benchmark 133