Does your org have a Facebook Page comment escalation flow-chart?

John Haydon

In the comments, Steve Heye of the YMCA of Metro Chicago shared a “comment escalation flow-chart&# to help staff decide how to respond to various types of comments – on blogs, Twitter and Facebook. Five reasons why a decision flow-chart makes sense.

The Ultimate Grassroots Flow Chart


Check out this great chart that Ben Murane of judaismwithoutborders. org created to help his colleagues understand the trajectory of an online acquisition into a constituent relationship management system.

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4 Things We Learned While Applying for a B Corp Certification

See What's Out There

strategy b corporation benefits development handbook Nonprofits org chart organizational change organizational strategy social causes social goodOne of See3’s company goals for 2015 is to obtain a B Corp certification. What started as a “we’ll-have-this-done-in-a-month” project has become a deeply reflective organizational journey. We’re getting close to completing our application (yay!)

Org Charts: Social Networking for the At-Work Set

Museum 2.0

Org charts, like maps, aren't given the attention they should be, especially in large institutions. Org charts are not just about putting people in their place. But we should have linkable, searchable charts with all of our skills. In 2005, I visited COSI Columbus.

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Learning to Love the Re-Org: How We Executed a Staff Restructuring

Museum 2.0

When we had seven people, we barely needed an organizational chart. I had never heard anyone at any organization say, “that re-org sure was great!” Was the re-org perfect? What have you learned from the re-orgs you've been part of? My original "kitchen table" brainstorm.

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It's the Seating Chart, Stupid | Nonprofit Trends with Steve.

NonProfit Trends

All Blackbaud Blogs Contact Us About Nonprofit Trends Books Research Reports Speaking It’s the Seating Chart, Stupid Posted by Steve MacLaughlin on November 18th, 2010 Where should the Internet team be on the organization chart? If you want to quickly improve how your nonprofit leverages the Internet, then org charts and owners aren’t the way to go. Focus on the seating chart.

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2011 NTC Preview: 6 Steps to Refocus Your Small Org Tech Strategy


Small orgs work quickly, but often times that acceleration lacks direction. This chart is only a sample, and is not complete.) Categorize that core Tech Now add one more column to your chart: commodity or value. Leverage the SMALL ORG ADVANTAGE by looking for donated or discounted licenses. You can learn more at my session at the 2011 Nonprofit Technology Conference , " Small Org Doesn't Equal Small Tech ".

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Facebook Linked In Twitter Home About Home Cogmap: wikified Org Charts and why you should care Cogmap: wikified Org Charts and why you should care Last Updated on Saturday, 25 November 2006 01:39 Written by Steve Saturday, 25 November 2006 01:28 Cogmap is a weird new service, but is worth examining.

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Workplace Giving Data Problems Just Got Worse

3rd Sector Labs

Step 3: Internally, charities need to re-org and re-focus to address the changes. But orgs know data. With data, you can chart a clear course to success – and the future can be very bright.

Your donor is not a tomato plant

John Haydon

Check out this graph that John at Agents of Good created to visualize a donor-centric approach to fundraising: You’ll notice that John clarifies the relationship between donor and org in a way everyone can understand. What other ways can your supporters fight alongside your org?

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Humanize Public Workshop, DC Tuesday 10/16


Here’s the description: Social Leadership: What Humanize Means to the Top of the Org Chart. We are VERY excited to invite you to our very first public workshop. Join us on Tuesday!!

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The Activity Level Discussion in Museums: Is a Role Marketplace an Answer?

Museum 2.0

Then—and here's the radical part—give staff the opportunity to take part in higher-rated projects across the museum, seeing work as roles and responsibilities, and not just titles and boxes on an org chart. Staff could work anywhere in the org for a few hours a week.

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The future of business is here.


And it doesn’t matter where you are in the org chart. “Throughout human history, we have been dependent upon machines to survive. Fate, it seems, it not without a sense of irony. ” - Morpheus, in The Matrix , 1999. Humanize is a guided tour of the next era in management.

The End of the Beginning of Online Giving

Connection Cafe

It’s in our org charts. Can you read a chart? 2019 marks 20 years since online giving first began in any significant way. In 1999, Blackbaud pioneered the nonprofit technology market by introducing reliable, secure, and donor-friendly online donation forms.

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A quick look at Salesforce Winter ‘10

Judi Sohn

It’s almost silly that we just got the ability to show percentages in pie charts on the last release, and now we finally have combination charts. The way it worked before in a pie chart, if there were one or two records for a value (totaling less than 3% of the total) the dashboard would lump those together in a “Other&# category. Now that “feature&# can be turned on and off for each chart. Org-wide email address in workflow rules: Love this.

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Why Grameen Foundation?

On the last afternoon of a week of sucking in data, org charts, strategic plans and health care forms, I sat down and watched some videos of Grameen’s work. I just finished my first week at Grameen Foundation as their new CTO.

I’ve worked with about 10 orgs of various sizes–the largest being about 20 staff. I sit down with each org and talk about how they raise money, so that I can understand the work in enough detail to be sure the database I build will support them in that work.

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Social and Entrepreneurs


Just look at our org charts… But here’s an interesting twist. As you will soon see in our Humanize book, one of the principles associated with social organizations is being decentralized.

Great reads from around the web on May 20th

Amy Sample Ward

If you like charts for understanding trending and relationships, this is a great one! Well, #CharityTuesday was started as a way of creating visibility for orgs using Twitter, get them talking to each other instead of just broadcasting information, and more. These are some links I wanted to share from May 20th. Find me on Delicious for more!

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Want to know how much Community Managers are paid?


But communities’ flexibility can be a challenge – because they fit everywhere, they can be marginalized or misunderstood because they don’t fit neatly into a department or org chart. Here’s how to find out.

Great reads from around the web on July 29th

Amy Sample Ward

" Where does Social Media belong on the Org Chart? I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of July 29th). You can join the conversations in the comments, or click through to the original posts to find what others are saying.

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Nonprofit Web Design Process Part 2c: Card Sorts

Connection Cafe

Some indicators that a card sort test is a good activity for a design project include: A website that is structured according to the org chart so that each department has their own section. Note: This is the fourth in a series of posts about the Nonprofit Web Design Process.

Create the Right Goals for Your Website


I applaud every association that successfully creates a website that is not a reflection of its org chart. This is part of a new series of posts by Carrie Hane about rethinking how you approach your website. ———-. Pageviews aren’t the goal. Your goal is the goal.

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10 Things Your Nonprofit Home Page Must Have


Clear, intuitive navigation that is organized according to the brain of the people who come to your website and NOT your org chart. By Network for Good. Would you invite someone over to your home without taking some time to tidy up? A first impression is critical for winning over those who are interested in learning more about your cause. Before reaching out to supporters via email or social media, fundraisers need to make sure their online homes are inviting and easy on the eyes.

What will our future be like?

Museum 2.0

The Anatomy of Refusals (@mimosaishere) December 19, 2019 And, many people who took the poll thought our audiences would be more diverse: Blog research- Orgs will MOST likely improve to do better with audiences by 2029 in which way? We are charting our course every day. Have you ever tossed a coin? I had a friend’s Dad who was a big proponent of this form of adjudication. He’d toss it up in the air. Like a film, time slowed. I watched the coin turn and turn as it flew.

Growing Bigger, Staying Collaborative - 5 Tools for Building Non-Bureaucratic Organizations

Museum 2.0

There's an org chart. One of my organization's core values is radical collaboration. We believe that partnerships build a stronger museum and a stronger community. We work with over 2,000 regional partners each year to develop exhibitions, festivals, programs, and projects.

The Last Word in 2011

NonProfit Trends

They don’t care about your org chart or who gets credit for the donation. Thanks to The Agitator for letting me have the last word in 2011. Tom Belford and Roger Craver’s daily e-newsletter and blog are the first thing that I read each day. I have a lot of respect for them and their expertise in the nonprofit sector. It’s an honor that they decided to pick a comment that I posted in response to this article about online fundraising.

What prompts an online gift?

Connection Cafe

A new question posed to orgs now is: What portion of online donations are driven by an online source and what are driven by more traditional channels such as direct mail or telemarketing? The pie chart to the right shows an analysis of all 2010 donations made via their website. Author: Taylor Shanklin. Do you have a website where I can donate? I, myself, have asked charities this very question upon receiving a phone call asking for my support.

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Beyond the user experience

Michael Stein's Non-profit Technology Blog

In a great many of the non-profits we've worked with over the years, Information Technology is situated in the finance and administration wing of the org chart.

Social Actions Communications: Benefiting from the attention of Mariel Garcia

Social Actions

That might have seemed a strange thing to do, coming from an organization that enjoys not having an org chart. Just before the holidays, Peter Deitz posted an announcement that Social Actions was looking for a Community Engagement Intern. If you share Social Actions' mission and it makes sense to work together towards it, by all means let's just do that and we'll figure out titles and such later (if at all).

If You're Part of the Cream, You're Gonna Get Licked


" Often, she sees senior managers and people at the bottom of the org chart pushing for openness, meeting resistance at that middle manager level - the cream of the Oreo. If openness is flattening our organizations and shortening the distance between the lowest rung of our org chart and the top, then what happens to those folks in the middle? Charlene Li Since Anna and I are in DC doing recon for 11NTC (you're coming, right?),

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Forget the Tech, Let’s Talk Mission


Perhaps one of the most challenging questions a nonprofit can ask is, "What should our org's commitment to the use and leverage of technology actually be?" What is the "strategic plan" and how does the lone technologist understand where they fit -- providing that orgs are thinking strategically and even have a strategic plan? How does the orgs technologist bring synergy while leaving the techno-babble behind? The Organizational Chart ~ Look for Obstacles.

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What do Innovative Organizations Have in Common?


This led me to wonder: what's in the DNA of each of these orgs that allows them to embrace change and experiment? Organizations that innovate have that one person, be it CEO, middle manager or bottom of the org chart, who is willing to stand up, declare the need for change, and then "put on a show" about it until people fall in line to follow.

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Building your Donor base on Facebook - The Nature Conservancy's experience.

Michael Stein's Non-profit Technology Blog

They did this by creating a Cause and a Fan Page for the org, and by forming a relationship with an ecology oriented game on Facebook, (lil) Green Patch. There's been a lot of excitement in the last year about social networking in general, and about Facebook in particular.

Compensating for Chaos


My concern is that, by not taking a strategic, reasoned approach to compensation, nonprofits are incurring far more unnecessary expense than they might, particularly when it comes to technology support, although these thoughts apply across the org chart. Even if they come in to your org understanding that they aren't going to be offered the market pay ($75k), they have an expectation that they'll either be on the low end of it ($70k), or within 10% of it ($67.5k).

A Closer Look at Nonprofit Technology Benchmarks: Tech Adoption Levels


The above chart represents the responses from survey participants. In the meantime, we'd love to hear about where you think your org falls in this Tech Adoption spectrum -- let us know in the comments below!

The Overhead Question: (More) opportunity to reflect on the future of nonprofit assessment and reporting

Social Actions

Ask for info from the person/collab/org/community that has it. As nonprofit, I'm not sure I want to make it "easy" for people to take shortcuts (read a chart of #'s) that "explains" the impact of my work. This evening, I needed to do some thinking out loud about the ideas I wanted to carry to tomorrow's teleconference, "The Overhead Question: The Future of Nonprofit Assessment and Reporting." Catch my first post with more info about the event and participants here ).

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Association Social Media: National Business Officers Association (NBOA)


2) Describe your social/digital “ecosystem” – what social media sites do you (or the org as a whole) manage? I also monitor NBOA Connect on a daily basis for any new discussions or replies and chart them for my weekly meetings with the NBOA Vice Presidents.

Guest Post by Steve Waddell: Systems Mapping for Non-Profits - Part 1

Beth's Blog: How Nonprofits Can Use Social Media

The production system maps aid an organization to understand how work actually gets done, in comparison to formal org charts. See larger image here: Map from: Waddell, Steve. 2005. A Learning History of the CARE LAC - Institute for Strategic Clarity Guatemala Poverty Project.

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IT Budget Cuts: How to Do it Right


If IT is not making a noticeable difference in how your org works, then it's failing. But Jason is lucky to work at an org where IT already has a seat at the leadership table. Or, as better put by @peterscampbell (CIO at EarthJustice) Org alignment means that priorities are shared, allowing IT to not say "no" as much as "we're focused on this mission priority" Thanks Peter, for working 140 characters better than I ever could!

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The ROI of Social Media - Online Fundraising, Advocacy, and Social Media - frogloop


We know that lots of orgs have heard some variation of this from their bosses—“We need to get on the Twitter!” You can see the metrics in action in the chart below.

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Guest Post by Steve Waddell: Social Network Analysis for Non-Profits, Part II

Beth's Blog: How Nonprofits Can Use Social Media

But the connections might be so be numerous, or the formal org charts might be so misleading, that you can’t “see” what is happening easily. Web Crawl Data: Click here to see larger image.

NpTechTag Summary: Happy Thanksgiving and Geeky Gobble Gobble

Beth's Blog: How Nonprofits Can Use Social Media

Social Signals launches a podcast series with " From Org Charts to Sitemaps: How Organizational Structure Affects Web Strategy and Implementation." Happy Thanksgiving!