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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. The main components of service design Touchpoints : A touchpoint is a particular point of interaction between the customer and the service.

Design 80
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Senior Full Stack Web Application Developer

Kindful

Kindful offers a beautifully designed, intuitive, fully integrated online fundraising CRM. Create technical specifications and technical designs. A typical day as an application developer at Kindful involves about 75% independent focused work and 25% collaboration. You’ll use Jira, GitHub, and Slack.

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How to Apply Service Design to the Social Sector

Forum One

Service design principles can be applied to the social sector to craft audience experiences that create positive change in the world. For example, it can result in improvements to a grant application process, which returns much stronger applications that ultimately create a bigger impact for your organization.

Design 73
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Introducing a New Community-Built Application Supported by Salesforce.org Commons

Saleforce Nonprofit

This managed package helps administrators who need to understand relationships between different sets of data in a number of situations, like when Salesforce Roll-Up Summary Fields aren’t an option or custom coding isn’t possible. Contribute to DLRS Today. Answer support questions on the Trailblazer Community group.

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Hire Fresh Talent—But Before You Shop, Check the Fridge

.orgSource

Applicants are seeking work/life balance, personal fulfillment, and career development. Personal fulfillment, career development, and work/life balance are among the intangibles that applicants are seeking. Gen X and Z applicants have also forced employers to refresh hiring practices.

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Nonprofit Volunteer Management: Three Tips to Increase and Maintain Engagement

Nonprofit Tech for Good

The best way to do this is to require volunteers to fill out an application. Volunteer applications may vary depending on the nonprofit. Volunteer applications can also uncover valuable skills, interests, and certifications. Giveffect, for example, offers online applications with options to customize fields and questions.

Volunteer 269
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RAG-Enhanced Conversational AI: A Comprehensive Guide

Forum One

The introduction of Retrieval-Augmented Generation, or RAG, now allows AI applications to enhance the capabilities of machine learning models by integrating them with a retrieval component. However, developing these conversational AI applications in a robust, scalable, and efficient way is no easy task.