Nonprofit Tech for Good

APRIL 15, 2020

Nonprofits are missing a big opportunity to stay more connected with their donors by not capturing their mobile phone numbers. The Telephone Consumer Protection Act (TCPA) asserts that if you have a donor’s phone number, or a donor supplies it, it is implied permission to text them any future messages.

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.orgSource

OCTOBER 1, 2023

Conversational marketing can increase conversion rates by up to 45%. You may wonder how live chat differs from a phone conversation. Prospective members can ask questions without committing to a phone call. The card also bears Rose’s phone number, which you can text for nearly anything you might need during your stay. (In

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Nonprofit Tech for Good

NOVEMBER 3, 2018

How to format web and email content to increase your click-through rate. • Also, a toll free number is not provided for the webinar, but attendees can listen to the audio presentation for free over their computer speakers or call into a phone number provided by GoToWebinar. Tips for growing your email list. <<

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Nonprofit Tech for Good

MAY 2, 2021

By Emily Rose Patz , Senior Copywriter at DonorPerfect – a top-rated donor management system and fundraising platform for nonprofits. By harnessing the convenience of the mobile phones donors use daily, you can transform your virtual fundraising events into engaging, revenue-boosting opportunities. For example: 1. For Example: 1.

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Nonprofit Tech for Good

JUNE 10, 2019

How can I increase response rates? Also, a toll free number is not provided for the webinar, but attendees can listen to the audio presentation for free over their computer speakers or call into a phone number provided by GoToWebinar. Presented by: Virginia Weinstein of StatusLIVE. How do I keep my donors happy?

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Tech Soup

FEBRUARY 18, 2014

Not that long ago, there were dozens of charity mobile phone donation programs vying for attention. Why Phone Recycling Matters. In the world of electronics recycling, mobile phones are a problem. We need to get the recycling rate up, and as I’m fond of saying, reuse is the highest form of recycling. Very up-front.

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Nonprofit Tech for Good

OCTOBER 17, 2021

By Emily Rose Patz , Senior Copywriter at DonorPerfect – a top-rated donor management system and fundraising platform for nonprofits. Levels of fundraising software support typically include phone, email, and chat. Be wary of software solutions that don’t offer phone support. Make Sure You’re Getting the Real Deal.

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Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

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sgEngage

AUGUST 1, 2023

Direct mail makes for better retention rates. The open rate is roughly 18% for emails. Response rates are 5X higher. Email response rates hover around 1%; the direct mail response rate is 5-9%. Most organizations maintain valid home addresses, while email addresses and phone numbers may be less trustworthy.

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Nonprofit Tech for Good

OCTOBER 1, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. Maybe it’s a phone call or a personalized email, but taking these few moments can make a difference to your donors. Donor retention is a crucial aspect of a productive fundraising strategy.

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Nimble AMS

OCTOBER 17, 2022

Pew Research Center reports that 97% of Americans now own a cell phone, with 80% of respondents texting. It enables donors to give money from their phones to campaigns. Text messages have an average open rate of 98% , compared to the email open rate of 22%.

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Nonprofit Tech for Good

OCTOBER 31, 2019

They also stick around longer with most programs enjoying donor retention rates north of 85%. Also, a toll-free number is not provided for the webinar, but attendees can listen to the audio presentation for free over their computer speakers or call into a phone number provided by GoToWebinar.

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Candid

NOVEMBER 14, 2023

But unfortunately, the average donor retention rate in 2022 was 42.6%, making it the lowest rate on record. Consider building regular check-ins with your donors, either via phone, email, Zoom, or in-person, to share updates about your work. After over 20 years of fundraising, consulting, and teaching nonprofits across the U.S.,

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Bloomerang

OCTOBER 16, 2023

First names only! Here are 6 channel options: A simple phone call from you, or even better—a board member A postcard A video email A letter An email A text 3 time-saving ways to report impact with scale and efficiency (no matter how big or small you are!) Texting is the 21st century version of a phone call. Much lower!

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Bloomerang

FEBRUARY 13, 2023

In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%. On average, donor retention rates increase based on the average gift amount. For donors who give gifts under $100 the average retention rate is 25%.

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Connection Cafe

NOVEMBER 19, 2018

Assuring you have a successful retention rate starts with these four steps: Inform: Your community needs to know about your involvement. You can do this through newsletters, magazines, emails, social media and personal phone calls (for major donors). Next you will need a stewardship plan to secure retention rates.

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Get Fully Funded

JANUARY 24, 2024

Additionally, ensure that your page is mobile-responsive, as most people will scan the codes and make their donations through their phones. That way, community members can simply scan the code with their phone and be immediately taken to the page with all your event information. Bounce rate. Conversion rate.

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Nonprofit Tech for Good

SEPTEMBER 10, 2020

Because of this, boosting engagement rates should be an important objective for your organization. Mobile Phone Access. These days, this means making sure that you’ll be able to get the CRM on your mobile phone, which has become an increasingly important part of both our private and work lives.

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Nonprofit Tech for Good

MAY 8, 2020

WhatsApp represents one such medium that presents nonprofits with an outstanding opportunity to engage with stakeholders through texts, attachments, and multiple forms of conversations delivered to their mobile phones and now to their desktops. Recent data indicates that there are in excess of 1.5 Storytelling Framework.

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Whole Whale

NOVEMBER 10, 2021

You might hear an assumption along the lines of the following: Your organization’s audience all have mobile phones, there is therefore a huge opportunity for all of them to connect with your org on a custom app. App retention rates also indicate that most audiences will be churned through within months. People spend 2.5

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Double the Donation

JULY 27, 2022

Not to mention, they also offer a higher response rate than other marketing methods such as direct mail or phone calls. Compared to other types of marketing, email campaigns don’t require any physical materials or the same level of staff time. Therefore, […].

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sgEngage

SEPTEMBER 3, 2021

This tip will likely improve the completion rate on your desktop forms too. Error correction is never awesome on a phone so to prevent errors from occurring, you should use an asterisk to indicate which fields are required. Each form field has an input type that tells your phone which keyboard to use. Check your error text.

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Nonprofit Tech for Good

AUGUST 9, 2021

And while that may sound low, it is double the rate of Facebook Pages. If your nonprofit is going to use LinkedIn Pages, then commit to posting a minimum of 2-3 times per week to maximize your click-through rate (CTR) and engagement. and the best way to learn is to spend an hour or so a month studying your analytics.

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Pamela Grow

AUGUST 15, 2023

Phone Call. Over time watch your engagement rates soar! Check out how one of our clients used this technique to build community. Impact Report. An Impact Report can be an email , a short newsletter, even a thank you letter highlighting a handful of impacts. Your Annual Report. The Donor Newsletter. And that’s a shame.

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NonProfit Hub

JUNE 12, 2020

Start boosting your donor retention rate by focusing on those who are just giving to your nonprofit for the first time. New donor retention plays a major role in your overall retention rate. The drastically lower new donor retention rate means that focusing your efforts here offers the greatest potential for fundraising success.

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EveryAction

OCTOBER 26, 2022

TechJury has reported that SMS open rates average 98%. It is the 21st-century version of a phone call. A 2015 study from Experian found that 94% of seniors (adults 70 and older) are sending text messages weekly, with a daily average of 11 messages. It’s clear: texting is now the status quo. What should you text your donors?

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TechImpact

JUNE 6, 2014

If you’re unhappy with your email’s open rates, you might want to look at your design. The majority of emails are read on phones, and if an email is not visually stimulating, good-bye! People look at their phones 150 times per day on average. But are your emails being read? So, why a responsive design?

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Nonprofit Tech for Good

DECEMBER 28, 2014

iTunes | Google Play | Windows Phone | Caravan Studios. This app helps guide intelligent giving by providing ratings for nearly 7,000 charities based on their financial health, accountability and transparency. iTunes | Google Play | Windows Phone | Red Cross. iTunes | Google Play | HeadCount. Blood Donor.

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Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Check your belly: Donors are still giving up at rapid rates. The overall donor retention rate was 43.6% , a 4.1% drop from the 2019 rate of 45.4%. . You can do it! .

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NTEN

SEPTEMBER 13, 2010

But what you may not have anticipated was that $41m of these dollars flowed through mobile phones via “premium text messages.” As it turns out, The Red Cross used but one of several common methods to generate revenue from mobile phone owners. Using this method, you’d similarly promote your designated fundraising phone number.

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Pamela Grow

AUGUST 2, 2023

And, according to ANA/DMA, “Direct mail still pulls a higher response rate than any marketing medium.” Organize board members for a phone thank-a-thon. What’s your renewal rate? And even digital fundraising powerhouse NextAfter has conducted studies that reveal that multichannel has 212% more revenue than offline only.

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Nonprofit Tech for Good

DECEMBER 13, 2018

Looking at pages per session and bounce rate (ideally less than 70%), how engaged are our website visitors? 2) It doesn’t display well on phones or tablets. If your site doesn’t have a responsive design (meaning it displays well on computers, phones, and tablets), it’s time for an upgrade. Give it a try!

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EveryAction

SEPTEMBER 2, 2022

Instead of picking up the phone to call a friend, we might text them an address or a date and time to meet up for lunch or a volunteer shift. Email inboxes are often crowded, and major players in the tech sector have made changes in the recent past that affect the way we understand open rates. Volunteering.

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Tech Soup

NOVEMBER 3, 2009

Here's an idea from our friend Laura at Idealware: what if you measured any communications method by whether it would have more or less impact than spending the same amount of time calling donors on the phone? People want to volunteer, wanted to ask you something, and, not coincidentally, donate at considerably higher rates after.

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Qgiv

SEPTEMBER 12, 2023

We were surprised to discover that donor retention rates were unknown by over 43% of fundraisers! Twenty percent of donor respondents prefer a handwritten thank you, and 20% prefer a phone call from the organization’s leadership. It is so important for fundraisers to know their donor retention rate!

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TechImpact

MARCH 19, 2014

Keeping this in mind that 51% of all emails were opened on mobile devices in 2013 while designing your newsletter template will increase interaction rates, open rates and click through rates. Send your newsletter to someone who reads it on their laptop, and to another one who is going to read it on their smart phone.

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Bloomerang

FEBRUARY 27, 2024

The minute you understand and act on this, your retention rates will rise. If you stop communicating with a donor in their last five years of life, or at minimum, the last two, the loss rate of their planned gifts goes to 50%. If they don’t update their card, pick up the phone to call and ask. How lapsed is “lapsed”?

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