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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. The main components of service design Touchpoints : A touchpoint is a particular point of interaction between the customer and the service.

Design 80
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5 Design Techniques That Will Increase the Lifespan of Your Nonprofit’s Website

Nonprofit Tech for Good

Crystal Dionysopoulou is the founder and Creative Director of Lucid Fox , a dynamic web design and development agency that puts people first. She draws on years of experience as a UX designer and front-end developer to guide the creation of the perfect website for your organization from start to finish. You have my sympathies!)

Technique 325
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3 Visual Design Tips to Strengthen Your Nonprofit Website

Get Fully Funded

When it comes to nonprofit web design, this principle is no different. In fact, 94% of first impressions of a website are design-related, meaning that the visual elements of your website can have a huge impact on whether site visitors stick around or navigate away from your website and organization altogether.

Design 59
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Creating an Omnichannel Marketing Experience with Teach For America and Salesforce Interaction Studio

Cloud 4 Good

Today, TFA is a force of 66,000 alumni and corps members working in more than 9,000 schools nationwide in pursuit of profound systemic change. Following two successful phases of a Salesforce Marketing Cloud implementation, TFA again engaged Cloud for Good to implement Interaction Studio into the organization’s marketing stack.

America 91
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#AI4Good: Augmenting Human Interaction

Beth's Blog: How Nonprofits Can Use Social Media

We are particularly interested in the human side of AI and how it will augment the work of fundraisers and support donors. Alison founded a nonprofit doing development work in Africa. She is now working the field of Artificial Intelligence, working AI-based solutions to planetary-scale problems.

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What is UX Design and How Can Understanding it Benefit Your Nonprofit

Media Cause

UX or “User Experience” refers to designing while prioritizing the user and the way in which they interact with your product. For consumer-driven brands and nonprofits alike, understanding what UX design is is crucial for the online experience of your audience. For example: Messaging and design go hand in hand for UX.

Design 52
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Help Design the Greater Good Track at 2012 SXSW Interactive

Amy Sample Ward

Voting is now open to select sessions for the next SXSW Interactive conference, taking place in Austin in March. Explore the Proposals for SXSW Interactive ». You can vote on all the sessions you find interesting, but I hope you’ll pay particular interest to the 160+ submitted to the “Great Good/Nonprofit&# track!