If a Metric Changes on a Spreadsheet and No One Notices, Does it Show Impact?
Amy Sample Ward
SEPTEMBER 20, 2013
Is data helpful if you can’t change it? Why are you measuring or tracking something that you can’t (or don’t want to) impact? When looking at all of your various metrics, be sure that you are measuring things you want to impact and that you are focused on the data points you can and will change.
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