Eric Jacobsen Blog

SEPTEMBER 28, 2011

My favorite takeaways from Renee Evenson's newest book, Customer Service Management Training 101 , are her tips for how to teach employees to effectively interact with customers : Make a good first impression by smiling, making eye contact, maintaining an open and relaxed demeanor and keeping facial expressions friendly.

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Team Service Help Attitude 45

Forj

JULY 8, 2021

We’re going to cover types of eLearning assessments through the following questions: What is an eLearning assessment? These exercises can measure knowledge gained, skills learned, or even attitudes or mindsets changed. Multiple-choice assessments are those that pose a question with three to five accompanying responses.

eLearning 69

eLearning Course Test Knowledge 69

Bloomerang

DECEMBER 10, 2021

The key to successful fundraising is asking smarter questions. We’re here to talk about “Raising More Money By Asking and Answering Better Questions.” There’s also a Q&A box specifically, your questions might be a little more visible there if you use that one. We’ll take questions at the end.

Money 104

Money Question Raise Video 104

Bloomerang

MAY 17, 2021

You’re part of the problem. In fact, you may BE the problem. And your attitude will be contagious. When hiring a new development professional , especially at the director level, ask them the same questions about their understanding of a nonprofit’s culture of philanthropy. Why is that? It’s in your job description.

Culture 122

Culture Philanthropy Facilitation Job 122

Eric Jacobsen Blog

JANUARY 17, 2014

Entitlement has become an enormous problem in our culture, and I''m afraid it''s getting worse with every generation," says Hams. In a recent interview, Hams answered these questions: Question : What makes you say that employees actually want to take ownership of their work? Hams : Perhaps to some.

Business 49

Business Environment Attitude Leadership 49

BoardAssist

AUGUST 25, 2015

What we are doing is teaching them how to use their elevator speech to start a conversation with the prospect about the cause, and then create a followup next step. I teach board members to ask my favorite fundraising question: . She has contagious energy and an enthusiastic attitude. Even enjoyable!

Open 40

Open Teach Attitude Conversation 40

Eric Jacobsen Blog

OCTOBER 3, 2013

Entitlement has become an enormous problem in our culture, and I''m afraid it''s getting worse with every generation," says Hams. In a recent interview, Hams answered these questions: Question : What makes you say that employees actually want to take ownership of their work? Hams : Perhaps to some.

Authoring 45

Authoring Environment Leadership Attitude 45

Eric Jacobsen Blog

MARCH 11, 2012

Entitlement has become an enormous problem in our culture, and I'm afraid it's getting worse with every generation," says Hams. In an exclusive interview, Hams answered these questions: Question : What makes you say that employees actually want to take ownership of their work? Hams : Perhaps to some.

Work 57

Work Environment Attitude Profit 57

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 30, 2010

Our charge was to teach back-to-back simultaneous workshops covering social media strategy for NGOs and social media tools. It made me think of the metaphor of the Dance Floor and the Balcony a phrase and exercise that I learned from a session that Eric Eugene Kim facilitated. . It can serve as an anchor for additional conversations.

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Social Media Training Train Media 95

Tech Soup

SEPTEMBER 16, 2013

Outcomes are used to identify a change in behavior, attitude, or knowledge in the people being served by the project. Outcomes usually reflect the long-term impact of a project toward solving a community problem or toward improving the lives of the people served by the project. Project Outcomes. Objectives.

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Grant Project Develop Proposal 63

Eric Jacobsen Blog

OCTOBER 7, 2014

And we can all benefit from a strategic way to approach problems and decisions," he adds. This week, Wood, answered questions about his book, the lessons he teaches, and the remarkable work of Team Rubicon. Wood : That''s a tough question. And, how to be prepared -- physically, mentally and emotionally.

Authoring 62

Authoring Business Interview Disaster 62

ASU Lodestar Center

AUGUST 31, 2016

We are responsible for the Ask the Nonprofit Specialists program, in which we answer questions anybody may have about the nonprofit sector and philanthropy. I lecture in academic courses occasionally, and I do community teaching. To honor and respect the right that everybody has to see a problem and try to find a way to address it.

Philanthropy 58

Philanthropy Government Seattle Professional 58

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

Not all nonprofits are born with the spreadsheet gene. And it isn’t simply a technical problem that can be solved through training or purchasing analytics software. Non-profits know this is true, but the problem is investing in the resources needed to become a data-driven non-profits.&#. Tips for Making the Switch.

Culture 115

Culture Data Measure Social Media 115

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2014

Designing and delivering a training to a nonprofit audience is not about extreme content delivery or putting together a PowerPoint and answering questions. If you want to get results, you need to think about instructional design and learning theory. And, there is no shortage of learning theories and research. Training Design'

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Instructional Design Instruction Instructional Training 111

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 13, 2007

Mentioned recent studies about taking laptops out of the classroom and there is a problem with using old metrics and it is important to look for new metrics and rethink learning environments in general. It is a new form of teaching, not just skill-based learning. This is a time pressure question! What are the metrics?

Game 50

Game Change Metrics Learning Environment 50

NTEN

JANUARY 22, 2009

You found you had a knack for technology and you became your org's go-to person for computer problems. People kept seeking you out because, instead of acting like the stereotypical IT guy, speaking only in tech-ese, you answered their questions and helped them feel a bit less intimidated by tech tools. How do others do it?

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Org NTEN Mentoring Teach 44

Connection Cafe

JANUARY 1, 2018

She calls her out on it and Bethany cops an attitude. Bethany and Martha go into a brief but intensive training session where Bethany teaches Martha everything she can about flirting. Social media can be a problem: Bethany had a problem. Be wise to notice if you have a problem with social media. They matter too.

Lesson 43

Lesson Leadership Game Movie 43

Nonprofit Tech for Good

FEBRUARY 8, 2021

Keep up the great work and please don’t hesitate to come to me with any questions! They decided to use soccer to teach adolescents, primarily girls, about the dangers of HIV, how to protect themselves from STIs and sexual abuse, and how to build confidence beyond their teenage years! You guys rock!

Goal 306

Goal Fundraising Help Africa 306

Eric Jacobsen Blog

NOVEMBER 19, 2010

Here are 10 questions Polaris recommends you ask employees as part of a wide-ranging employee satisfaction and engagement survey : For each of the following statements, indicate if you: • Strongly disagree • Disagree • Somewhat disagree • Agree • Strongly agree 1.

Survey 55

Survey Mentoring Kansas City Attitude 55

Bloomerang

JULY 2, 2021

Send in your questions and comments, we love for these sessions to be interactive. So, as Steven said, if you have any questions, put them in the Q&A box. You can put them in the chat box as well, but we prefer Q&A, I prefer Q&A because it’s easier to track your questions. There is a chat box and a Q&A box.

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Virtual Communication Video Newsletter 114

Eric Jacobsen Blog

NOVEMBER 27, 2010

To provide a benchmark – or a snapshot of your employees and their attitudes at a certain point of time that you can then compare to future surveys to spot trends. To solve problems in one easy step — because a survey is a means to an end, not an end in itself. How To Improve Customer Service With The Telephone.

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Survey Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

DECEMBER 12, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Professional Mentoring Kansas City Kansas 45

Zen and the Art of Nonprofit Technology

JUNE 3, 2012

But the problem is that even when we aren't being chased, or in any danger at all, fear is still a mind-killer. That's sort of trivial, but it certainly can affect one's mood and attitude. You can ask questions of your fear. Encourage it to sit down with you, and teach you about itself. . A loss, or a trauma?

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Brain Mind Life Process 179

Zen and the Art of Nonprofit Technology

JUNE 3, 2012

But the problem is that even when we aren't being chased, or in any danger at all, fear is still a mind-killer. That's sort of trivial, but it certainly can affect one's mood and attitude. You can ask questions of your fear. Encourage it to sit down with you, and teach you about itself. . A loss, or a trauma?

Brain 100

Brain Mind Life Process 100

Have Fun - Do Good

MAY 23, 2006

This project will tackle big questions such as: What are the most pressing human rights problems in our world? They quickly learned that the politics of genocide intervention dictate that it’s not a problem worth prioritizing because it doesn’t serve anyone’s political or economic interests. They would rather opt for MTV.

Rwanda 40

Rwanda Burundi International Bosnia 40

Non Profit Quarterly

OCTOBER 7, 2021

Rob Reich: Big philanthropy is an exercise of power, and wherever there is concentrated power in a democratic society, the civic attitude toward it should be scrutiny, not gratitude. Jeremy Weinstein: And I’m the third member of the teaching team and the author team for this book, Jeremy Weinstein. I’m Amy Costello.

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System Tech Government Classes 73

Museum 2.0

JULY 14, 2008

This attitude is often self-serving: it’s also a practical problem for those who actually want to create change. The problem is that my current audience is vocal and my future audience is silent. The question was raised of whether we all belonged at the same table.

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Library Museum Reflection Alternative 20