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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans. Not part of a government agency? It can’t happen overnight.

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Data Digest — Maps, Trends, and a Social Progress Index

Tech Soup

This week, the call for data measurement in the social sector heightens with the proposition of a Social Progress Index and ways that NGOs can use data maps to increase effectiveness. The need for open data from NGOs is reiterated, while the way philanthropy has promoted the global Open Government Partnership is explained.

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Blackbaud Discontinued Crystal Reports – Now What?

Cloud 4 Good

When configured correctly, Tableau dashboards can support your fundraising team members through greater self-service access to reports and data analysis, distributing the understanding of your key metrics across the organization far more efficiently. . Would You Like to Learn More About How Cloud for Good Can Help You?

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4 Strategies for Proactive Risk Management at Your Nonprofit

sgEngage

While mapping out these types of plans is important, you should also focus on taking proactive steps to avoid putting your nonprofit in risky situations in the first place. Although nonprofits are often composed of good, trustworthy individuals, there are still times when someone close to an organization steals its money or technology.

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10 Donor Data Migration Decisions: Q&A with Gary Carr

3rd Sector Labs

2 – How many different types of technology systems are you using to execute a fundraising campaign? For question 2, we had the highest percentage of people relying on just 1 or 2 technologies than we have ever experienced in the poll, 61% vs. 45% aggregated. The polling results. Easier = 29%. More difficult = 44%. 1-2 = 61%.

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Technology & Community: Strategic Options for Building Movements

Amy Sample Ward

Technology and Community: Strategic Options for Movement Building. Outside of our organizations, we have government institutions, and service providers. The community, partners, government, are all necessary for really making a change. The full keynote and presentation are below. View more presentations from Amy Sample Ward.

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Tools for Nonprofits to Effectively Manage and Analyze Their Data

Forum One

Not that long ago, powerful data management and analysis tools were often only accessible to the commercial sector. Today, there is a wealth of modern tools that make deep and meaningful data analysis more accessible to the nonprofit and social good sector. How can you get data into your platform for future analysis?

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