Neon CRM

JUNE 9, 2023

Membership retention rates for nonprofits vary widely. If you want to improve your membership retention rates, you need to nurture and build your member relationships consistently. What’s Affecting Your Membership Retention Rate? Your membership retention rate is the percentage of people who renew their memberships each year.

Retention 52

Retention Rate Associations Literacy 52

Bloomerang

JUNE 3, 2022

Today’s question comes from a nonprofit employee who wants advice on how to calculate an accurate nonprofit dollar retention rate. The best place to find data—and the methodology that was used to collect it—is in resources like the Fundraising Effectiveness Project Reports. What to measure. I hope this helps, — Charity Clairity.

Retention 97

Retention Rate Stats Measure 97

EveryAction

MAY 15, 2017

The annual report details how and why nonprofit fundraising emails end up in spam folders, calculates the damage spam can do on giving days like #GivingTuesday and during end-of-year (EOY) fundraising, and offers actionable advice for improving your deliverability rates. Want to learn how to improve your deliverability rates?

Spam 134

Spam Rate Studies email 134

Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? In 2019, Dr. Adrian Sargent bemoaned the fact that first-time donor retention rates were below thirty percent: “The USA still holds the record for the most shockingly poor pattern of results. Because according to the FEP, the 2020 repeat donor retention rate was 59.6%—whereas

Retention 111

Retention Rate Donor Issue 111

Bloomerang

MAY 3, 2021

Secret Sauce: Easy-to-implement, practical action steps. One place I worked saw appeals with notes get a 30%+ rate of return vs. a 4% return from appeals without notes! . ACTION: Get board members to review your donor list. ACTION: Put a system in place to hand sign thank you letters. Ready for the secret sauce?

Action 128

Action Donor Tips Fundraising 128

Nonprofit Tech for Good

OCTOBER 10, 2017

Real-time reporting from nonprofit conferences and events requires an advanced skill set, training, and a lot of practice. The Trend of Live Reporting During Events. According to the 2017 Global NGO Online Technology Report , 52% of nonprofits worldwide have used social media to report live. Top 3 Live Reporting Tools.

Conference 232

Conference Report Org Stream 232

Classy

JUNE 2, 2021

A large part of that is examining what actions define fundraising strategies that bring in more online donations and keep donors engaged each year. Below, you’ll find the proactive actions taken by nonprofits who increased their online donations by 84% with 122% more transactions in just 90 days. Our findings are now your roadmap.

Action 106

Action Difference Fundraising Nonprofit 106

Kindful

NOVEMBER 22, 2021

When done correctly, this review will generate action items for your team. . Taking time to read spreadsheets or reports full of data can be time consuming and overwhelming. The good news is, if you know where to look, there are actionable insights hidden in your acquisition results. Is your ask or call to action strong?

Results 62

Results Action Metrics Rate 62

Nonprofit Tech for Good

APRIL 17, 2021

.” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. According to the Harvard Business Review , increasing customer (or partner) retention rates by 5% can increase profits by 25-95%. 3) Reporting Is Everything!

Help 269

Help Retention Tips Template 269

Saleforce Nonprofit

NOVEMBER 22, 2021

It was seemingly a year and forever ago when we last wrote about nonprofit trends reports. Our latest 4th edition of the Nonprofit Trends Report reflects a set of organizations struggling with this imbalance while navigating a rapidly-changing future. However, our report found that perception and reality often clash.

Trend 111

Trend Report United Kingdom Australia 111

Association Analytics

SEPTEMBER 13, 2023

Let’s dive into how learning analytics can drive engagement, improve course completion rates, identify gaps in learning programs, and optimize the learning experience. Example: Through a learner sentiment analysis, one association discovered that one of their courses consistently received low ratings due to challenging content delivery.

Analytics 169

Analytics Education Program Impact 169

.orgSource

MAY 29, 2023

In 2020, the Society for Human Resources Management (SHRM) reported that following George Floyd’s death, 85% of organizations published a statement on racial justice or diversity and 63% took action to address those concerns. Three years later, the space between opinion and action seems to be getting wider. Lack of resources.

Associations 221

Associations Reflection Leadership Training 221

Candid

FEBRUARY 27, 2024

Here, we share recommendations on effective feedback practices, based on research we carried out with the Irritants for Change , a group of feedback experts and nonprofit rating and information-sharing platforms. If you can trust the data to be representative, you can trust it to yield actionable insights.

Rate 128

Rate Survey Nonprofit Sample 128

NetWits

MAY 26, 2011

fact that I can often be found laying in bed at 6am and digging through client web reports. No wonder than, I am commonly asked; “What are the top web analytics reports and tools every nonprofit should know?&#. So with that, here is my sugggested list of 5 web reports every non profit should know, what for and why.

Report 251

Report Web Analytics Comparison 251

Forum One

NOVEMBER 3, 2021

A key component of finishing the calendar year off strong is to ensure that you are reporting on what you’ve achieved and identifying where there is room to grow. As you get started on sifting through your data reports and action items completed this year, carefully consider how you are packaging your data in the most impactful way.

Report 70

Report Data Metrics Analysis 70

sgEngage

MARCH 15, 2024

The goal is then to turn those data insights into actionable tasks. Each donor action in response to your outreach produces additional data to inform your next interaction. There is no one-size-fits-all approach to measuring performance, but every successful fundraising team should have the ability to assess and refine its data.

Measure 88

Measure Help Analysis Metrics 88

Get Fully Funded

JANUARY 27, 2022

This is an example of an effective call to action (CTA) — a short statement or button that urges audience members to take a certain action. This might mean inspiring individuals to donate , volunteer, advocate, become a peer-to-peer fundraiser, or take any other action that supports your nonprofit’s mission. .

Action 64

Action Guide Language Test 64

Bloomerang

JUNE 7, 2021

8 Fiscal Year-End Donor Retention Action Strategies + Practical Tips. Research shows only 19% of new donors give again, but if you can get them to make a second gift they’ll renew at a rate of 61% — that’s triple! Send year-end reports reminding donors how they helped. . or “ You did it!

Action 139

Action Strategy Donor Calendar 139

Association Analytics

AUGUST 15, 2022

People often confuse reporting and analytics. Reporting is rear-facing, looking back on what happened: It’s about organizing information using past data. Reports help you understand what has happened. Data analytics are future-focused, giving you information in near-real time, to help you take action. Visual Reporting.

Analytics 169

Analytics Associations Demographics Picture 169

Nonprofit Tech for Good

OCTOBER 1, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. To use a drip-email campaign, determine what your end goal is, or your call to action. The reporting is done for you so you can get to work in building a meaningful relationship with your donors.

Retention 339

Retention Donor Gift Rate 339

Classy

JUNE 2, 2021

A large part of that is examining what actions define fundraising strategies that bring in more online donations and keep donors engaged each year. Below, you’ll find the proactive actions taken by nonprofits who increased their online donations by 84% with 122% more transactions in just 90 days. Our findings are now your roadmap.

Action 52

Action Difference Fundraising Nonprofit 52

Nonprofit Tech for Good

JULY 31, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. Creating measurable goals with actionable items is vital to a fundraising strategy, and just as important is checking in to see how you’re doing. 3) Past Trends.

Goal 300

Goal Fundraising Pledge ROI 300

Nonprofit Tech for Good

JUNE 1, 2021

By not using an email marketing service, your organization can not track open and engagement rates, segment your subscribers, or ensure that the opt-in is consensual. If they can not, then those subscribers should be deleted to improve your open rate, thus email deliverability. 2) 37% regularly delete unengaged email subscribers.

email 333

email Marketing Data Digital 333

Nonprofit Tech for Good

APRIL 15, 2020

According to the 2019 Blackbaud Charitable Giving Report , online giving grew 6.8% It’s also worth noting that according to the Global Trends in Giving Report , 10% of donors worldwide prefer to give directly through their bank account. per month – or $425 a year, according to the Blackbaud Luminate Online Benchmarks Report.

Practice 363

Practice Donation Paypal Badge 363

Nimble AMS

NOVEMBER 25, 2022

Board reports summarize your association’s efforts , giv ing your board of directors necessary information without being too time-consuming. When writing these reports, your association management software (AMS) can provide valuable information to make the reporting even easier and more insightful. . Committee work .

Director 126

Director Associations Software Management 126

Nonprofit Tech for Good

APRIL 2, 2020

2) Conversion Rates. The mention of conversion rates often makes nonprofit pros cringe, because it sounds technical, like some jargon a marketer would use. At the end of the day though, making small changes to your forms or calls-to-action can drive big gains. By increasing your conversion rate to 1.5% 3) Engagement.

Metrics 310

Metrics Digital Marketing Retention 310

Nonprofit Tech for Good

AUGUST 9, 2021

As discovered in the Global Trends in Giving Report , the.org domain is by far the most trusted domain for nonprofit website and email communications. And while that may sound low, it is double the rate of Facebook Pages. Gmail, Yahoo, etc. Once you have claimed or created your LinkedIn Page, the set up process is straightforward.

Linkedin 362

Linkedin Practice Social Media Sponsor 362

The Science Behind Engaging your Supporters

MAY 15, 2019

Every year, nonprofit consultants M+R release their annual Benchmarks report , which provides an overview of digital trends in the sector. This year's report addressed issues such as email list growth and churn, the rise of monthly giving, and the impact of social media's peer-to-peer fundraising for nonprofits.

Benchmark 81

Benchmark Digital Report Learning 81

Association Analytics

NOVEMBER 16, 2021

What’s the difference between analytics and reporting? First: Reporting vs. Analytics. Reports share information on what has already happened in your business in an organized, straightforward format. You need reports to help run your business. It’s a bit of a mindset shift from reporting, but an important shift to make.

Analytics 169

Analytics Data Beginner Associations 169

EveryAction

SEPTEMBER 2, 2022

Email inboxes are often crowded, and major players in the tech sector have made changes in the recent past that affect the way we understand open rates. The click-through rate for mobile fundraising messages was 6.3 percent , and 10 percent for mobile advocacy messages. Volunteering. Membership.

Mobile 130

Mobile Digital Fundraising Advocacy 130

Nonprofit Tech for Good

JANUARY 16, 2022

Imagine what your organization could accomplish in 2022 if you began each initiative with clean, streamlined donor records that record donations from your online forms and update automatically , an arsenal of canned reports to track key metrics, and a solid plan to prioritize each donor segment individually. Crowdfunding. About the Author.

Strategy 266

Strategy Fundraising Social Media Nonprofit 266

Bloomerang

APRIL 17, 2024

Include your employees and enable frontline action when identifying and prioritizing your goals. As the First Republic Bank reported, 90% of nonprofits are already collecting data ! Ask yourself what information is relevant, timely, and actionable. What kind of performance matters to your organization?

Data 101

Data Metrics Measure Goal 101

Eric Jacobsen Blog

APRIL 25, 2024

According to new research from a Harris Poll survey done on behalf of The Grossman Group , more than 75% of employees and 63% of managers report feeling burned out or ambivalent in their current position. Confirm communication reinforces action. Ensure there is a plan to manage change fatigue. These findings are a wake-up call.

Poll 87

Poll Chicago Leadership Consultant 87

M+R

APRIL 16, 2024

We have a couple of points of note around the transition from Google Analytics 4 (GA4) to Universal Analytics (UA) and how that impacted the website data in Benchmarks this year, but first, for fun, an action item! So, this year’s Benchmarks only reports on GA4 data collected at the end of 2023 (November and December).

Benchmark 66

Benchmark Analytics Google Comparison 66

M+R

MAY 31, 2022

So what happened to open rates? Pre-MPP, we all agreed that open rate generally reflected the rate at which people were interacting with an email. Now, however, we’ve got three different open rates to think about. Others haven’t, so you’re still seeing “open rate” — but now it means “combined open rate.”.

Mail 107

Mail Spam Rate email 107

Care2

APRIL 9, 2014

It''s no secret that the nonprofit community has seen a steady decline in email open rates, click-through rates, and email page completion rates, which was also confirmed by the 2014 eNonprofit Benchmarks Study. The report, which analyzed data from 53 nonprofits, over 2.1 billion email messages, 5.6

Rate 75

Rate email Advocacy Social Media 75

Nimble AMS

MARCH 10, 2024

According to the latest Community Brands research, 52% of association professionals use an online member community but only 14% rate their use of the platform as excellent. Community Brands research found members who have used an online community report higher loyalty metrics. ’ Discover the Nimble AMS advantage!

Community 115

Community Platform Benefit Online 115