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Elevate your Donor Stewardship and Retention Rates

NonProfit PRO

In this webinar, the GiveSmart team will touch on GiveSmart Donor CRM’s comprehensive features, including automations, donor tracking, donor scoring, search capabilities, reporting, custom fields, rock-solid security, and more

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What Apple’s privacy changes mean for email open rates

M+R

That means we’d actually see open rates go up for those who choose this option (probably most people), because pixels would be loaded for every email—but we won’t know if those people are actually opening emails or not. Read time: 3 minutes.

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12 Fundraising Email Best Practices To Drive High Response Rates

CauseVox

Follow these 12 fundraising email best practices to ensure that your email fundraising campaign drives high response rates. If you’re not reaching the right audience with information that’s valuable to them, your response rates are bound to suffer.

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[ASK AN EXPERT] How Do You Calculate Your Nonprofit’s Average Dollar Retention Rate?

Bloomerang

Today’s question comes from a nonprofit employee who wants advice on how to calculate an accurate nonprofit dollar retention rate. The best place to find data—and the methodology that was used to collect it—is in resources like the Fundraising Effectiveness Project Reports.

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[FREE WEBINAR] How to Grow Donor Retention in 2022: Ask, Thank, Report, Repeat!

Nonprofit Tech for Good

Effective donor retention strategies require you to determine your baseline, define success, and measure your progress toward your goals through reporting. Think in terms of the simple Ask, Thank, Report, and Repeat model. Date: Tuesday, December 7, 2021. Time: 1pm EDT / 10am PDT.

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Newly Released in English, español, français e português! The 2019 Global NGO Technology Report

Nonprofit Tech for Good

Now in its fourth edition, the 2019 Global NGO Technology Report provides 100+ technology benchmarks NGOs, NPOs, and charities worldwide. A global average of the benchmark data – as well as Global NGO Technology Effectiveness Ratings – are also provided. 5,721 organizations from 160 countries participated in the survey and the report is available in English, French, Portuguese, and Spanish. Please download the report and share with your communities.

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US and Canadian workers report highest rate of daily stress in the world

Charity Village

Gallup’s State of the Global Workplace: 2021 Report found that workers in the U.S. and Canada reported the highest rate of daily stress in the world during 2020.

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Rate of nonprofit job recovery slows significantly in April

Candid

In our continuing effort to track the ongoing impact of the coronavirus pandemic on nonprofit employment, this report documents our estimates of COVID-induced nonprofit job losses through April 2021, as reflected in the April BLS Employment Situation Report.

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Solving the Donor Retention Rate Issue: The Case for Creating a Board-level Donor Thank You Committee

Bloomerang

Do you know your organization’s donor retention rate? In 2019, Dr. Adrian Sargent bemoaned the fact that first-time donor retention rates were below thirty percent: “The USA still holds the record for the most shockingly poor pattern of results.

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New Email Study Reveals Nonprofit Spam Rates Soared in 2016

EveryAction

The annual report details how and why nonprofit fundraising emails end up in spam folders, calculates the damage spam can do on giving days like #GivingTuesday and during end-of-year (EOY) fundraising, and offers actionable advice for improving your deliverability rates. In the last week of the year, just as EOY pushes reach their peak, spam rates doubled from 2015. Want to learn how to improve your deliverability rates?

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Four tips to make your annual report member-centric

Nimble AMS

It’s beginning to look a lot like the annual reporting season! But compiling your annual report doesn’t need to be taxing. With innovative association management software (AMS,) your staff can gather crucial member data all year long, streamlining your annual reporting process.

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Fundraising Ideas to Reverse the Trend of Declining Email Response Rates

NetWits

Fundraising email click-through rates dropped 27 percent and response rates were down 21 percent from 2011. This follows a recent trend that email click-through rates have declined across all industries. Epsilon and The Email Institute’s Q3 2012 report indicated overall click-through rates have fallen from 5.5 It’s worth noting that the eNonprofit study did find email click-through rates varied significantly by nonprofit sectors.

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On the value of donor database ratings

Robert Weiner

They have published numerous reports and whitepapers on technology for nonprofit organizations. Bottom line – (our software) received more “Excellent” ratings than any of the over 33 products reviewed! The report they sent is actually from 2011, so I wouldn’t call it “recent” if I were them.). In fact, the section of the report that discusses how to go about choosing a system concludes: Each available option has its own strengths and weaknesses.

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How to Prepare Donor Data Reports for Your Board Members

Bloomerang

As a fundraising coordinator who prepares these reports, you work with this data every day. The last thing you want to do is waste their time and bog their donor reports down with unnecessary metrics. . Donor data to exclude from your report.

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What We Learned About Digital Engagement from the 2019 M+R Benchmarks Report

EveryAction

Every year, nonprofit consultants M+R release their annual Benchmarks report , which provides an overview of digital trends in the sector. This year's report addressed issues such as email list growth and churn, the rise of monthly giving, and the impact of social media's peer-to-peer fundraising for nonprofits. If you haven't yet had time to dig into the full report, here are some of the top highlights that we think are important for nonprofits to know: 1.

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Do You Know Your Nonprofit's Facebook Page Churn Rate?

NTEN

Basically, "churn" is the term used to describe the rate at which subscribers – be they in your email lists, Facebook fans, Twitter followers, etc. Thanks to the eBenchmarks Extra on Facebook findings from our latest study, we found out: You'll need to factor both "un-likes" and "un-subscribes" into your calculation of the churn rate for your Facebook page. The average churn rate in 2010 for nonprofits in our research sample was 14%.

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Bloomerang Named A Leader In The G2 Summer 2022 Grid® Report For Nonprofit CRM Software

Bloomerang

Bloomerang has been identified as a leader in the Summer 2022 Overall Grid® Report for Nonprofit CRM by G2, the world’s largest and most trusted software marketplace. These recognitions are based on real responses asked in the G2 review form used for the Grid® Report.

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[VIDEO] Measure Of Success: Creating Tools And Process To Report Impact

Bloomerang

We are here to talk about reporting impact, specifically creating tools and some good processes to do that for your donors. dang, this is a great topic, this is so timely as people are, you know, perhaps getting annual reports together. How do we report on that?”

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How to Report Live from Nonprofit Events and Conferences

Nonprofit Tech for Good

Real-time reporting from nonprofit conferences and events requires an advanced skill set, training, and a lot of practice. Tailored for social media managers, this webinar below was presented on October 9 highlighted which skills are necessary for live reporting, which online tools work the best, and outlined a 6-week plan that includes pre-event planning and post-event follow-up. The Trend of Live Reporting During Events. Top 3 Live Reporting Tools.

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What are LYBUNT and SYBUNT Reports? [All You Must Know]

Donorbox

According to Philanthropy News Digest, the retention rate of repeat donors was down by 7.2 And if we go by an earlier report, the average donor retention rate in 2020 dropped […]. The post What are LYBUNT and SYBUNT Reports?

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New report highlights “disability gap” in Canadian employment

Charity Village

The Organization for Economic Co-operation and Development (OECD) has released the new Disability, Inclusion and Work: Mainstreaming in all Policies and Practices Report. The study found that despite the employment rates of people with disability improving over the past decade, the disability gap in employment remains large. The post New report highlights “disability gap” in Canadian employment appeared first on CharityVillage.

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New Fundraising Effectiveness Project Report Shows An Increase In Dollars Raised Despite A Decrease In Donors

Bloomerang

Disclosure: Bloomerang is one of several software providers that helped the Fundraising Effectiveness Project collect the data analyzed in the report we discuss in this post. . You can download the report by visiting FEP’s website.

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Don’t be Fooled by Message Open and Click-Through Rates

NetWits

The conversation around email performance is wrong: open and click-through rates alone do not show constituent engagement. To say this is a highly anticipated, monumental report would be an understatement. The annual report informs how organizations measure impact relative to their peers. The industry report identifies the trends (see the Blackbaud Index ) which are used to inform the health of your online program, not overall constituent engagement.

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The sgEngage Podcast Episode 213: Highlights from Blackbaud Luminate Online Benchmark Report

sgEngage

The new Blackbaud Luminate Online Benchmark Report is out, and it has some significant differences from previous years. What are those differences, and what can you take away from this year’s report? Topics Discussed in This Episode: Background on the Luminate Online Benchmark Report.

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Take Control of Your Data: 3 Must-Have Reporting Tools Every Nonprofit Should Have

EveryAction

From your board members requesting the latest donor stats to your digital director asking for email conversion rates, tracking your data can be hard. Here are some key tools your nonprofit should have to meet your reporting needs: Customizable reports that allow you to get roll up data and detailed data. Ideally, your perfect reporting tool combines the two. Purely canned reports are inflexible and won’t always fit your reporting needs.

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Bloomerang Named a Leader in the G2 Spring 2022 Mid-Market Grid® Report for Fundraising

Bloomerang

Bloomerang, the complete donor management solution for thousands of small and medium-sized nonprofits, today announced that it has been identified as the leader in the Spring 2022 Mid-Market Grid® Report for Fundraising by G2 , the world’s largest and most trusted software marketplace.

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5 Web Reports Every Nonprofit Should Know

NetWits

fact that I can often be found laying in bed at 6am and digging through client web reports. No wonder than, I am commonly asked; “What are the top web analytics reports and tools every nonprofit should know?&#. So with that, here is my sugggested list of 5 web reports every non profit should know, what for and why. Source Report. The Source Report provides a breakdown of site traffic by Direct, Referral or Search Engine. Keyword Report.

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Top 10 Reasons to Have a Strategic Marketing Plan

Byte Technology

You should have monthly reporting for ongoing stats that lead direction, but a Strategic Marketing Plan will help you create small manageable goals that correspond to an overall goal (more customers). It’s the end of the year.

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Announcing the 4th Edition of the Nonprofit Trends Report

Saleforce Nonprofit

It was seemingly a year and forever ago when we last wrote about nonprofit trends reports. Our latest 4th edition of the Nonprofit Trends Report reflects a set of organizations struggling with this imbalance while navigating a rapidly-changing future.

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Are Email and Click-through Rates Heading South?

Care2

It''s no secret that the nonprofit community has seen a steady decline in email open rates, click-through rates, and email page completion rates, which was also confirmed by the 2014 eNonprofit Benchmarks Study. The report, which analyzed data from 53 nonprofits, over 2.1 For example: Fundraising messaging response rates were down 11% from 2012 levels to 0.07%. Visitors who made it to a nonprofit website’s primary donation page converted at a rate of 15%.

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2013 NTEN Challenge Report

NTEN

To that end, accessibility and diversity are important to us, influencing our membership dues, program fees, and conference rates. It is also why fundraising is an important component in our organizational health: not only does it allow us to do our work, it allows us to provide our programs at low rates and even extend scholarships to organizations and their staff who would otherwise not be able to participate. 2013 nten challenge Fundraising nten reporting Fundraising

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Stewarding #GivingTuesday: Increase Your Retention Rate

Connection Cafe

According to the #GivingTuesday Insight Report , the month of November will witness a spike in charitable giving for many years to come. Assuring you have a successful retention rate starts with these four steps: Inform: Your community needs to know about your involvement. Next you will need a stewardship plan to secure retention rates. The week of and after #GivingTuesday is critical to your donor retention rate.

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4 Financial Reports Vital for Nonprofit Accounting

Achieve

Very few people enter the nonprofit sector to put together financial reports. Their financial habits, like accurately reporting on their earnings and expenses, are a crucial part of attaining that success. . high engagement rate.

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Debunking the open rate | Beaconfire Wire

Allegiance Group

» Debunking the open rate Posted Monday, June 30th, 2008 at 2:01 pm by Jo (31 posts) When you’ve worked hard on an email campaign, you want to know how well it did. Depending on your CRM/email service, you probably have a plethora of statistics to consider: send rate, open rate, click-through rate, hard fails, soft fails… the list is either fantastic or overwhelming, depending on your point of view. So open rate should be pretty important, right?

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How to Send More Fundraising Emails and Maintain Conversion Rates

Connection Cafe

There were a number of interesting findings from the new Luminate Online Benchmark Report , released at BBCON. The report includes results from 794 nonprofits, including $1.27 What caught my eye, though, was that as nonprofits sent significantly more fundraising emails, conversion rates went south. According to the report, nonprofits sent a whopping 72% more appeal emails. However, conversion rates of those emails dropped 25%.

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End-of-Year Reporting: How Are You Collecting and Packaging Your Data?

Forum One

A key component of finishing the calendar year off strong is to ensure that you are reporting on what you’ve achieved and identifying where there is room to grow. First, set your data reporting goals. The post End-of-Year Reporting: How Are You Collecting and Packaging Your Data?

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The 2013 NTEN Community Survey Report

NTEN

> Download the 2013 NTEN Community Survey Report In July 2013, we circulated the online survey link to the NTEN Community via direct email (sent to 38,354 contacts) and announcements in our community channels, including our blog, NTEN Discuss list, our Facebook page, our Twitter network, and our LinkedIn group. As the NTEN Community overall consists of a greater number of non-members than members, we are pleased to see this balance reflected this year in response rates.

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How Would You Rate Your Prospect Management System?| Part 3

Connection Cafe

In Part I , I covered rating choice “Level 1,” and how this signifies that an organization does not have a formalized prospect management system in place. In Part 2 , I covered rating choice “Level 2” and included tips on what data to start tracking in your CRM system (or spreadsheets) to create a central repository of your activity with your major and planned gift prospect pool. I also hear clients report that their program stagnates and never grows.

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How Would You Rate Your Prospect Management System?| Part 4

Connection Cafe

In Part I , I covered rating choice “Level 1,” and how this signifies that an organization does not have a formalized prospect management system in place. In Part 2 covered rating choice “Level 2” and included tips on what data to start tracking in your CRM system (or spreadsheets) to create a central repository of your activity with your major and planned gift prospect pool.

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12 Key Digital Engagement Trends from the 2018 M+R Benchmarks Report

EveryAction

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. It’s clear to us from this year’s report, that digital engagement has taken some important leaps forward for nonprofits of all shapes and sizes. Having shared and discussed this year’s Benchmarks Report with many of our partners, here’s twelve key trends that have resonated strongly within the EveryAction community. boost in their conversion rates.

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