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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46
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Creating a Nonprofit Digital Strategy with ChatGPT: A Practical Guide

Nonprofit Tech for Good

By Elizabeth (Liz) Ngonzi, CFRE , Founder and CEO at The International Social Impact Institute and Adjunct Assistant Professor at New York University In the rapidly evolving landscape of nonprofit organizations, adapting to the digital realm has become a pivotal challenge. Among the innovative tools that have garnered attention is ChatGPT.

Digital 296
professionals

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align.

Phase 46
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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

By Brian Greenwald , Nonprofit Superfan at Generate_Impact – a human-centered technology services company focused solely on celebrating and serving humanitarian, social impact, sustainability and for-profit-for-good organizations and causes. Is a process or culture change also needed for the solution to work? Why is that?

Tech 264
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Nonprofit Content Creation: Back-To-The Basics of the Writing Process

Bloomerang

The Writing Process. Before you put pen to paper, it’s important to establish what the writing process looks like so you can set yourself up for the greatest success. Before you put pen to paper, it’s important to establish what the writing process looks like so you can set yourself up for the greatest success. Pre-writing. .

Process 133
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Accessibility Goals: Moving Past Compliance

Forum One

Can a screen reader process this content? With representatives from a number of departments, we assess the landscape of work we are doing now, identify where there might be gaps, and determine what should be streamlined and improved within our process. The more inclusive the process, the more accessible the outcome will be.

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Change Management for Grantmakers: The Center for Disaster Philanthropy’s Journey to Better Grantmaking

sgEngage

The goal was to become better grantmakers by completing a review of our practices, processes and forms. This was a year-long project that required CDP to closely examine our processes and have bold conversations about how we wanted our grantmaking to look. We incorporated learnings and feedback from grantee partners.