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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

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Methods for Facilitating Innovation in Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Last month I had the pleasure of taking the Luma Institute Train the Trainers workshop where I got a chance to immerse in practicing facilitation techniques based on human centered design principles. The workshop instructor Peter Maher is founder and CEO, of Luma Institute , and a Jedi Master. ” What is Human Centered Design?

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

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Nonprofit Innovation Toolkits: Methods To Invent, Adopt, and Adapt Ideas to Deliver Better Results

Beth's Blog: How Nonprofits Can Use Social Media

The toolkit was designed through a collaboration between a European agency ( STBY ) and an Indian agency ( Quicksand ), it was commissioned by Nesta and the Rockefeller Foundation , who together saw a gap in the support for innovation provided to the development community. Test and improve. This is not the only social design toolkit.

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Diversity in Design: Inclusion Won’t Fix a Broken System

Media Cause

The other day I attended an information session for a new initiative centered around increasing diversity in design. It was created and hosted by one of the largest design firms in the world, and because of their reputation and great PR team, the call was filled with designers, architects, and executives all ready to join the cause.

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Citizen Philanthropy: Delivering Impactful Pro Bono Support From Anywhere

Saleforce Nonprofit

By: Kate O’Connor, Senior Analyst (Strategy), Innovation Consulting, Salesforce Ignite UK&I; Kevin Smeeing, Senior Analyst (Design), Innovation Consulting, Salesforce Ignite UK&I; Anna-Sophie Oertzen , Innovation Consulting Manager, Salesforce Ignite EMEA. Adopt A Project.

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How to Keep Your Email Subscribers Engaged

NonProfit Hub

Take a look and see if you can adopt some of these methods to improve your email marketing strategy. Map Content. This information can help you map out the content to match with their behaviors. Various Methods. If you have email recipients on the verge of unsubscribing, you can offer other communication methods.

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