Eric Jacobsen Blog

SEPTEMBER 18, 2023

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth.

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Saleforce Nonprofit

OCTOBER 7, 2021

Thanks to global entertainers like Lady Gaga and Dwayne “The Rock” Johnson, and world-class athletes like Kevin Love and Simone Biles, there’s already a shift toward candid public conversations, making mental health far less stigmatized than ever. Charlamagne Tha God’s Life’s Work is Helping Black People Heal. So what does healing look like?

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Media Cause

OCTOBER 3, 2022

When asked to write about this experience as the Organic Social Growth fellow, I held off as long as I possibly could. But, it’s time to face the music for the opportunity to share what, in short, as cliche as it sounds, has changed the trajectory of my career, and life. Make sure to read Shirley’s experience ).

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Forum One

MARCH 23, 2023

Crafting digital experiences for institutions thought of as “in-person” or “hands-on” may seem like a challenge, but it’s a practice we relish at Forum One. centering digital experiences that can complement, enhance, and even stand independently from a traditional museum visit.

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Forum One

APRIL 28, 2022

Conversational marketing speaks to the growing expectation of a personalized experience and the opportunity to connect and start a one-to-one conversation. . Coined by our partners at Drift , conversational marketing aims to guide users through an engagement funnel more quickly by using real-time conversations.

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Forum One

APRIL 14, 2021

Though conversational marketing is relatively new, it speaks to the growing expectation of a personalized experience and the opportunity to connect and start a one-to-one conversation. Compared to a contact form, visitors get what they need right away, and your staff can use their time for other tasks. This is a big one.

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Forum One

MAY 6, 2022

Conversational marketing is the norm, not the exception. As organizations explore heading back to the office, cultural institutions re-open, and nonprofits relaunch in-person opportunities to connect, conversational marketing is a valuable way to deepen connections with online visitors. Modernized communication.

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.orgSource

SEPTEMBER 25, 2023

You’ve probably had a conversation with the bot twins, ChatGPT and Bard. Maybe you’ve already experimented using generative AI to create content such as outlines, agendas, or even articles. Eliza was a natural language processing program created to explore the dynamics of conversation between humans and machines.

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Media Cause

SEPTEMBER 15, 2022

What has your experience been like growing up within the Hispanic community? There are a lot of things that the community has gone through that never get acknowledged, so this month is a great time to highlight that. It’s a time for a celebration and for others to experience our food, dancing, and music.

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Nonprofit Tech for Good

JANUARY 11, 2024

Pulling from experience with thousands of RFPs, Prosal shares five best practices to enhance your RFP writing process. Each tip includes additional resources and ideas for getting the best experience for any RFP or hiring your next partner. Before you even start drafting your RFP, invest time in thorough research.

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Forum One

AUGUST 5, 2021

Conversational marketing is the norm, not the exception. As organizations explore heading back to the office, cultural institutions re-open, and nonprofits relaunch in-person opportunities to connect, conversational marketing is a valuable way to deepen connections with online visitors. Modernized communication.

Conversation 46

Conversation Marketing Language FAQ 46

sgEngage

OCTOBER 20, 2023

That’s why it is critical to have a tuition collection strategy that encourages on-time payments and reduces tuition delinquency. School debt recovery often requires follow-up to impress upon families the importance of timely payment. Late fees are standard in all industries because they encourage on-time payments.

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Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Since chatbots are a simple form of AI technology , maybe it’s time to take a closer look at what they are and what they can do for your association. You’ve probably come across chatbots multiple times on websites when a box pops up and asks if you need help. Use chatbots!

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Classy

JULY 28, 2021

An easy donation experience offers value to both supporters and nonprofits, and we’re breaking down how to achieve it all. . At the same time, introduce tools and strategies that increase your revenue and grow your audience. At the same time, introduce tools and strategies that increase your revenue and grow your audience.

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Eric Jacobsen Blog

JUNE 5, 2023

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth.

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.orgSource

MARCH 18, 2024

Simon Sinek A colleague recently referred to the time before the pandemic as “innocent.” This uncertainty prompted me to invite two of the most visionary people I know to spend time with me on my podcast considering the future of the association industry. Sharon offered an idea that has been on my mind for some time.

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sgEngage

JULY 20, 2022

As Rachel mentioned during the webinar, the world has become both global and hyperlocal at the same time. “If As she shared during the webinar, Chantal is seeing a desire to shift to a customer-experience mindset, where funders rely less on surveys and more on passive ways of understanding. Using Infrastructure to Drive Change.

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The Fundraising Authority

DECEMBER 10, 2022

As fundraisers, we need to be carrying on a constant conversation with our donors. Sometimes this conversation happens in person or on the phone. Other times, we talk to our donors through newsletters, e-mails and snail mail letters. Make sure the person leaves 30-60 minutes open for your time together.

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Nonprofit Tech for Good

OCTOBER 29, 2022

By Allan Torres , Digital Marketing Specialist at Classy – a social enterprise that creates world-class online fundraising software for nonprofits, modernizing the giving experience to accelerate social impact around the world. A good donor experience provides a great first impression. What Is Embedded Giving? Make Payments a Breeze.

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Nonprofit Tech for Good

DECEMBER 23, 2023

These innovative tools are revolutionising tasks by saving hundreds of hours of manual work through aiding in campaign creation, categorising and drafting email responses, assisting with content creation, and even automating donation processes to personalise and enhance the donor experience. The ChatGPT Plus Plan offers immense value.

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Byte Technology

JULY 16, 2021

Web download speeds and overall performance are an evolving science, and record shows that as little as milliseconds can make a massive difference in customer’s behaviors and impact sales conversions. . You will decide what makes up the core of your user experience. This protects server time and allows web pages to download faster.

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Forum One

MARCH 30, 2021

We are very excited to connect with the amazing people who work hard to amplify the online museum experience at this year’s virtual MuseWeb 2021 conference in April. Conversational Marketing: Can Chatbots Increase Engagement with Your Museum? How a Rebrand and Renovation Showed the Need for a New Digital Presence.

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Candid

AUGUST 25, 2021

At the same time, there is an increased call for organizations to be transparent about the demographic makeup of our grantees. Brad: Often when the goal is to reduce the burden on organizations doing the work, funders are reluctant to introduce a new system that may take time to learn.

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.orgSource

AUGUST 14, 2023

I conducted my own little experiment. Bard is a large language model, also known as a conversational AI or chatbot trained to be informative and comprehensive. Conversational Abilities: ChatGPT is specifically designed for conversational interactions with users. Bard has the potential to be a very useful tool.

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Forum One

DECEMBER 22, 2022

The end of the year is a natural time for virtual house cleaning. UA is what many organizations think of simply as “Google Analytics,” the code that’s on all your website pages and the companion reports that show page views, bounce rates, click-throughs, conversions, and other metrics. What to do now.

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AccelEvents

MARCH 4, 2021

With the events industry focused on hybrid and virtual events instead of more traditional live events, event producers need to pay careful attention to the attendee experience. At a live event, so much of the attendee experience is related to the venue, the food, and the proximity to other attendees. Define Your Objectives.

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Virtual Experiment Create Poll 98

Nimble AMS

SEPTEMBER 27, 2023

Our Nimble AMS team had a wonderful time connecting with all 200,000+ Salesforce trailblazers in San Franciso. Didn’t make it to #DF23? From session topics to group conversations, AI was at the top of everyone’s minds. Our Nimble AMS team had such a fantastic time at Dreamforce 2023. Dreamforce 2023 was a blast!

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Bloomerang

JUNE 21, 2021

Donor Experience . Pillar #2—No More Silos: Your Donor Experience Strategy in 2021 and Beyond. Improving the donor experience should no longer be seen as something modest in ambition. . If you want to keep your donors, you need to pay significant attention to the donor experience. It’s Key to Sustainability.

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sgEngage

AUGUST 23, 2021

When disaster strikes, timing is everything, and the best kind of relief is the kind that comes fast. Can employee relief become a team effort, giving employees across your organization the opportunity to support one another in times of need? These four steps can help you get started.

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Get Fully Funded

AUGUST 8, 2022

It takes resilience so that every time you hear “no,” you don’t let it stop you, especially when times are hard, the economy is tanking, or some other crisis is looming. Not only is asking for donations uncomfortable at times, but with SO many great causes out there to donate to, WHY would someone choose your cause? Y’all.

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Cloud 4 Good

MARCH 29, 2022

At the same time, the organization sought to continue nurturing relationships with existing donors, corps members (teachers), and alumni. To help promote the conversion of these visitors, customized web and email experiences are utilized to move prospects through the recruitment processes.

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sgEngage

AUGUST 22, 2022

As a nonprofit technology consultant, I spend a lot of time talking with people about their systems, staffing, and business processes. Every month, Barbara’s team had to do hours of detective work to find a missing pledge payment, or correct coding errors, or ask Alan’s team multiple times for reports on event sponsorship purchases.

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Saleforce Nonprofit

JANUARY 12, 2022

We live in a time when many social and environmental crises beg us to rethink not just what we call ourselves, but more importantly, how we get the good work done. Below are some of the key takeaways from our conversation. First is the perceived constraint in financial and time capacity, and the second is the internal culture.

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ASU Lodestar Center

JULY 28, 2021

These stressful experiences create a burden that nonprofit workers are bearing, but it is the responsibility of leaders to find feasible ways to support their well-being as much as possible. conversations. A richer conversation is opened up that is focused on “What matters to you?” Holistic wellness. The “What matters to you?”

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Byte Technology

DECEMBER 15, 2021

In conversations with digital advertising agencies, they’ll admit that some clients simply throw money at them because they have a fluid budget. That makes it challenging for the agency to show adequate ROI or valuable conversions to their client when there is no strategy behind the advertising spend. Now is the time… ask us how.

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Amy Sample Ward

AUGUST 4, 2010

Redesign topic #2: Focused on Conversations. I’m happy to take on the role of conversation starter, sharing news or case studies or ideas that are interesting and letting all of you run with it. And that’s just what happens here most of the time: there are around 500 posts and over 3,700 comments !

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Nonprofit Tech for Good

OCTOBER 4, 2019

By Scot Chisholm , CEO and Co-founder of Classy ––a social enterprise that creates world-class online fundraising software for nonprofits, modernizing the giving experience to accelerate social impact around the world. The Rise of Giving Experiences and Conversations About Sustainable Impact. Their common thread?

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