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The Q&A: Great FAQ Plugins for WordPress Sites

Byte Technology

Questions about tracking shipments; about making a return; sales tax rates; how to contact a real human being if there’s a problem; the list goes on and on. In fact, browse through even a handful of e-tail sites and it’s likely you’ll see, within the FAQ page, that the questions asked are very similar from site to site.

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The Top 3 Charity Rating & Badge Programs for Nonprofits

Nonprofit Tech for Good

To begin, visit their FAQ for Nonprofits and then conduct a search for your nonprofit on Charity Navigator to see if your nonprofit has been rated. If your nonprofit is located outside of the US, then Google “charity ratings [your country name]” to find similar programs.

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Making a Connection: Tips and Tricks for Designing a Contact Page

Byte Technology

How many times have you browsed a website with content you really liked and, wishing to stay abreast of new developments or additions, you searched in vain for a contact page only to find there wasn’t one? Give your users a reason to contact you. Read on for more. Don’t overthink the amount of information you’ll need.

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Understanding how California AB 488 impacts online charitable fundraising

Candid

The California Franchise Tax Board’s website offers search tools to check your nonprofit’s registration and directions for how to reinstate your organization’s tax-exempt status if suspended or revoked. The post Understanding how California AB 488 impacts online charitable fundraising appeared first on Candid Blog.

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Product Update: CauseVox Giving Days

CauseVox

FAQ Page: Ever had burning questions about a cause? That’s where the FAQ page comes in handy. Offering clarity on donation methods, tax deductions, program specifics, and contact info, this page ensures transparency. Packed with insights, this page builds trust and invites potential donors to join your mission.

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Don’t Let Staff Turnover Affect Your Grantmaking Data Quality

sgEngage

Or use an auditing search tool within your GMS to specifically group data based on creation date, creation user, among other options. The dashboard can also serve as a hub for important contacts and links. This should be both a qualitative check-in by asking them directly and a quantitative check-in by auditing their system usage.

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8 Ways Nonprofits Can Use Conversational Marketing

Forum One

Answer FAQs directly and quickly. According to IBM, roughly 80% of FAQs can be answered through a chatbot. According to IBM, roughly 80% of FAQs can be answered through a chatbot. Compared to a contact form, visitors get what they need right away, and your staff can use their time for other tasks.