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Government Websites Moving to Drupal 10

Forum One

As Drupal 9 heads towards its end-of-life this November, now is the time to start preparing to move your government website to Drupal 10. Many government websites have already made the switch to Drupal 9, in preparation for Drupal 10, or are in-process of upgrading to Drupal 10 now. Many others are planning the move now.

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How Government Can Adapt to the Current State of Twitter

Forum One

As a government entity, you may have joined Twitter years ago, using it to provide valuable customer experiences to your constituents and communities. For government agencies, the pitfalls and benefits may be even more pronounced as issues surrounding the platform continue to evolve.

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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans. Not part of a government agency? Want more ideas? First Name.

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The End of Expertise and How Associations Must Adapt

The MatrixFiles

These insights came from Melanie and Tara, along with the nearly 100 people who attended and lit up the chat: From Melanie: How declining trust is affecting higher education 2023 Gallup data shows that public trust in higher education has dropped 20 points over the last 8 years to a historic low of only 36% having confidence in higher education.

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Public Media At Risk

Beth's Blog: How Nonprofits Can Use Social Media

Public Media At Risk, Guest Post by Vincent Stehle. At the time, there was no continuing threat to cut funds for public broadcasting. Already the House of Representatives has voted to eliminate funding for the Corporation for Public Broadcasting, which supports local public radio and television stations nationwide.

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Social Media and Governance: Reflections from BoardSource

Beth's Blog: How Nonprofits Can Use Social Media

The last chapter of the Networked Nonprofit is on networked governance. There were no examples – so the last chapter of the book is speculative, based on the best thinking of the people who have looked at networked governance. Could this be done on Facebook or other public social media channels? Board source. It was dramatic.

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Open Government: "Strategies and Tactics from the Playbook"

Forum One

Some Federal agencies are experimenting with fascinating approaches to public engagement online, even in the absence of specific guidance about how they should approach these online opportunities. Here are some insights I picked up: Open Government Directive: Coming soon? 2x10 Principles of Consequential Public Engagement (CPE)?