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Data as Decision in Grantmaking

sgEngage

More specifically, datamaking is an action whereby we transform information into data so that data can contribute to knowledge. The Creative Power of Datamaking Focusing on the action of datamaking opens a world of possibilities for developing knowledge. The key force in the formula is that data is actually a decision.

Data 103
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How Nonprofits Can Use Customer Journey Mapping

See3

The sum of all these parts and how your audience interacts with your organization at each stage creates the Customer Journey. A Customer Journey is a full lifecycle view that details all of the interactions a person has with your organization as well as the internal or external influences affecting the person’s behaviors.

Map 40
professionals

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5 Tips to Optimize Your Healthcare Organization Website

sgEngage

Healthcare website visitors search for crucial medical advice, doctors’ names and contact information, a map of your facility, or other must-have information. You can improve your website’s user experience by mapping the user journey. Follow these steps to map user journeys: Create audience personas. Assess website analytics.

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10 Best Blogging Practices for Nonprofit Organizations

NonProfit Hub

For instance, you could create personas based on how individuals interact with your mission, whether as volunteers, donors, or beneficiaries. Use this template to facilitate the persona creation process: This template offers space to add demographic and behavioral information about your personas and strategize your intended messaging.

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How-to: DIY Community and Content Mapping

NTEN

Over the last few of years I've had a the opportunity to work with a team of intelligent and thoughtful colleagues, speak at conferences, and collaborate with other facilitators and community builders. During this time, I've help create community maps and strategic plans with my own team and with many other groups. Community Map.

Map 75
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4 Tips to Optimize Your Healthcare Organization Website

sgEngage

In this guide, we’ll cover the top four best practices to enhance your healthcare organization’s website: Map and optimize the user journey. Map and optimize the user journey. They may be searching for crucial medical advice, doctors’ names and contact information, a map of your facility, or other must-have information.

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Get Results When You Put Yourself in Your Donors’ Shoes

Connection Cafe

hjc has worked with dozens of nonprofits to ‘stand in the shoes’ of their constituents, a process known as Constituent Experience (CX) journey mapping. Get more details about Knowledge Network’s journey mapping experience and read case studies from other nonprofit organizations. Second step: Create personas to map.

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