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Artificial Intelligence for Government

Forum One

There are a myriad of AI tools that exist now that can help to make government more efficient. Even ideas for this blog post came from ChatGPT!) Governments can look at healthcare costs, transportation flows, or visits to food banks to help gain faster insights and improve funding, training, or services.

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Digital Transformation for Government Agencies

Forum One

Digital transformation or modernization for government agencies is about using new technologies to effectively change an agency’s ability to engage audiences and achieve its mission. Common challenges in government digital transformation pursuits include overlapping or redundant solutions and processes and siloed teams and communications.

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Government Websites on Drupal 9

Forum One

As Drupal 8 heads towards its end-of-life this November, we are starting to see more government websites on Drupal 9. This means that many government websites have already made the switch to Drupal 9, or are in process. For inspiration, let’s look at a few government websites we have helped successfully move to Drupal 9.

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Experts Weigh In: Applying Artificial Intelligence (AI) and Machine Learning (ML) for Government

Forum One

I find the rapid developments in Artificial Intelligence (AI) and Machine Learning (ML) thrilling, with endless applications for our Forum One partners, but I know from discussions with my counterparts in government agencies that AI and ML can also be mystifying, and even scary. Then, ideate and socialize broad ideas.

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How to Prepare For a Government Website Redesign

Forum One

Redesigning a government agency or department website is no small task. Here are the essential areas to focus on when taking on a government website redesign. Forum One works with local, state and federal government agencies. Forum One works with local, state and federal government agencies. This gets at the requirements.

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Governance for Omnichannel Marketing

Forum One

In our 25 years of working with mission-driven organizations, we have seen that marketing efforts can struggle if there isn’t an effective governance framework to accompany them. Project delays, indecision, duplicated efforts, and responsibilities falling to the wayside are all symptoms of a strategy that lacks governance.

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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans. Not part of a government agency? Want more ideas?