3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

sgEngage

JUNE 25, 2021

However, in this age of “new normal,” or “hybrid” approaches, we now have the ability and complexity of having additional platforms on which we can and should engage and empower supporters digitally. However, the next step for digital engagement in the donation lifecycle is stewardship. Rooney, Ph.D. Stewardship. And who knows?

Digital 64

Digital Donation Blackbaud Retention 64

Nonprofit Tech for Good

JULY 30, 2023

In the digital age, where information travels rapidly and online interactions shape public perception, nonprofits that prioritize their online presence build trust, attract support, and foster long-term engagement. Powerful storytelling is the key.

Storytelling 239

Storytelling Action Roles Hunger 239

.orgSource

SEPTEMBER 19, 2023

Our agenda delivers strategies you can put into practice immediately, along with the creative vision leaders need to succeed in digital markets. or the digital revolution. He is also President and Managing Director of Digital Strategy for.orgSource , and my co-author of the Association 4.0 Navigate Industry 4.0 leadership.

Sponsor 221

Sponsor Associations North America Law 221

Nimble AMS

MAY 16, 2023

In the Global Millennial and Gen Z Survey , 40% of Gen Z respondents volunteered or have been a member of a community organization, non-profit, or charity. TECH TIP: When you integrate YM Careers with Nimble AMS, you can foster your Gen Z members’ careers and boost recruitment and retention. Follow these tips to get started: 1.

Generation 118

Generation Associations Survey Retention 118

.orgSource

FEBRUARY 27, 2023

Be Aggressive About Learning If proactive skill-building isn’t part of your culture, it is time to consider a more aggressive approach to learning, development, and employee retention. Digital markets don’t allow room to languish. Retention rates are 34% higher among organizations that offer employee development opportunities.

Team 221

Team Time Skills Professional 221

Nonprofit Tech for Good

OCTOBER 22, 2020

Development audit after development audit of small- to mid-sized organizations reveals that while donor retention remains a critical issue there is also another issue that is equally important. It has been noted that it may take a digital prospect up to 12 digital impressions before they decide to donate.

Social Media 353

Social Media Donor Media Social 353

Association Analytics

SEPTEMBER 13, 2023

This data-driven approach ensures that learners receive the best possible educational experience, with high-quality instructors driving engagement and knowledge retention. Proxy measures and surveys can help gather this data and gain insights into the overall impact your education courses have on learners’ professional growth.

Analytics 169

Analytics Education Program Impact 169

Pamela Grow

MARCH 7, 2024

Closeup Woman hand using Laptop pc with email icon, Email concept Creating your nonprofit’s digital strategy comes with its own set of challenges, from creating engaging campaigns to standing out in donors’ inboxes. This simple survey is only one example of the many we’ve published throughout the years.

email 69

email Storytelling Newsletter Nonprofit 69

Nimble AMS

AUGUST 19, 2022

According to the Community Brands 2022 Association Trends Study , digital innovation is crucial to the success of your organization. Majorities of association members and professionals agree that organizations must digitally transform to survive. Prioritize new opportunities.

Associations 117

Associations Adopt United States Survey 117

.orgSource

MARCH 6, 2023

Sharon notes that 50-year longitudinal studies from Gallop Poll, NORC’s General Social Survey, Harris Poll, and Edelman Barometer, find that trust in public institutions and their leaders has declined steadily. But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence.

Associations 221

Associations Leadership Question Wisconsin 221

Nimble AMS

JULY 7, 2022

Perhaps you’ve lost staff because of broken digital processes and slow technology. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . Survey staff. Begin research. What’s working? What isn’t?

Associations 110

Associations Technology Software Survey 110

Nimble AMS

SEPTEMBER 8, 2022

In the Salesforce State of Marketing report, 84% of marketers surveyed said customer expectations were changing their digital strategies. . Service Cloud enables your staff to connect with members on their preferred digital platforms, offering advanced levels of personalization to reach members where they are.

Associations 121

Associations Professional Organization Massachusetts 121

Whole Whale

MARCH 15, 2023

At Whole Whale, we love any chance to promote free resources and products to further aid in a person’s digital learning journey, and the best way we share this information is in a newsletter. Sending retention emails is a great tactic to help with improving metrics and cleaning out your list. Thank you for your time and input!

email 75

email Difference Marketing Retention 75

CauseVox

MARCH 1, 2024

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. After choosing a few donor segments that you’d like to focus on, you can take it a step further by sending out a survey to this group to gather even more information. People like surveys that are short and sweet.

Audience 82

Audience Donor Survey Demographics 82

Nimble AMS

APRIL 6, 2022

During COVID-19 and in the wake of early teacher retirements, Matt Walker, Director of IT, explained that MSTA’s retention rate was declining. Thankfully, with the help of auto-renewing memberships, the retention rate is back on the rise. Customer success story: Increasing member retention with IACP.

Associations 125

Associations Retention Analytics Missouri 125

Kindful

FEBRUARY 25, 2021

There was a time not too long ago when digital channels like email, social media, and text messaging were seen as complementary to direct mail: the cornerstone of any robust donor communications strategy. This isn’t to say that the pendulum should swing all the way back, eschewing digital channels for an analog-only approach.

Mail 52

Mail Relationship Digital Donor 52

CauseVox

JUNE 22, 2021

You may have heard that we’re getting ready to run our 4th annual Digital Fundraising Summit, but maybe you’re wondering if it’s got the information you want, or you’re uncertain about what to expect. You’re joining 6000+ pros attending the DSF4 on July 21-22 to learn the skills you need to grow digital fundraising all year long.

Digital 52

Digital Fundraising Social Media Grant 52

Association Analytics

DECEMBER 13, 2023

We likely don’t need to convince you that in today’s digital age, data is the lifeblood of any successful association. Consider your average spending year over year or the trend in your retention over a period of time. Just like you need to plan a project for data, you should also be intentional with your plans for data retention.

Data 169

Data Tips Associations Government 169

Nimble AMS

JANUARY 13, 2023

The Community Brands Association Trends Study solidifies the imperative for digital transformation, reporting that 63% of members and 65% of association professionals agree—their organization needs to transform technologically within the next few years or risk not surviving. . Take the next step with digital transformation today!

Associations 89

Associations Software Retention Tech 89

Nimble AMS

DECEMBER 16, 2022

Regardless of your goals for 2023, AI has the potential to help you exceed member expectations, boost recruitment and retention efforts and alleviate staff stress. Boost membership retention. When you use AI predictions, you’ll become proactive about member retention, helping you fight churn. Automation. Download now.

Organization 100

Organization Associations Retention Tech 100

Everyaction

MAY 24, 2018

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. It’s clear to us from this year’s report, that digital engagement has taken some important leaps forward for nonprofits of all shapes and sizes. This is where EveryAction comes in!

Benchmark 62

Benchmark Digital Trend Report 62

Whole Whale

SEPTEMBER 8, 2023

Decades before the dawn of digital ads and social media, advertising legend David Ogilvy penned his seminal book “Ogilvy on Advertising” sharing hard-won lessons on how to effectively persuade consumers. Survey existing donors on what compelled them to support you before. What motivates instant digital engagement and gifts?

Lesson 59

Lesson Fundraising Digital Test 59

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. These action steps are designed to correspond with the developmental stage of your fundraising program.

Action 73

Action Report Practice Fundraising 73

Qgiv

SEPTEMBER 28, 2022

Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Often, your organization will spend more time and funds on donor acquisition than on donor cultivation or retention. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69

Association Analytics

JULY 27, 2021

Today’s digital world offers tons of channels to share your content, which is great. This will ultimately save you time and money, and provide members with more value that leads to increased engagement and retention. Start by tagging and classifying content across your association’s digital assets. Ask and observe your members.

Taxonomy 169

Taxonomy Content Data Strategy 169

NetWits

MAY 15, 2012

Download the complete 2011 Online Fundraising Report to learn more about the 13% YoY growth, double-digit growth since 2009 and the top reasons your nonprofit should invest in its online fundraising program. Retention, Retention, Retention. Download the report now! . 2011 Online Giving Report.

Online 230

Online Fundraising Haiti Retention 230

Socialbrite

OCTOBER 6, 2022

Donors are still eager to support the organizations and causes they care about, yet they expect to be engaged differently — often through digital channels. This isn’t a huge surprise given that most people live very digital lives. Nurture donor relationships through digital channels.

Fundraising 69

Fundraising Statistics Paypal Retention 69

Bloomerang

MAY 27, 2021

The good news was that the survey indicated seventy-five-percent of those questioned who stated they had pulled away from their pre-pandemic volunteering roles, were aiming to get back to the grindstone, once life returned to normality. . A renewed focus on wellbeing and retention for volunteer re-engagement.

Volunteer 136

Volunteer Grant Survey Headline 136

Nimble AMS

APRIL 29, 2022

Start by surveying your members to get a sense of their background and trade knowledge. After receiving the survey results, you can consider how best to utilize SMEs in your learning program. Create digital and printed career center guides. During this process, take steps to form a diverse and inclusive SME volunteer group.

Associations 118

Associations Strategy Sponsor Industry 118

DipJar

AUGUST 6, 2021

Volunteer Retention. Sending volunteer feedback surveys so supporters can voice opinions. Volunteer Retention. As a volunteer coordinator, volunteer retention is your ultimate goal. Volunteer retention is the last piece of your volunteer administration puzzle. Volunteer Recruitment. Volunteer Communication.

Volunteer 98

Volunteer Program Management Retention 98

Bloomerang

MARCH 30, 2023

Keeping your volunteers happy, motivated, and engaged in your organization’s mission is a key part of longer-term volunteer retention and program success. Here are the most important metrics to keep track of: Retention rate. Digital engagement rates on social media, texts, emails, etc. What is volunteer engagement?

Volunteer 91

Volunteer Strategy Organization Metrics 91

Nimble AMS

MARCH 12, 2021

Incorporate the learnings from your exit surveys to spark new engagement ideas. Then, one to three months later, send an exit survey. Exit survey responses can provide a helpful basis for personalized offer messages. If they don’t complete the exit survey, send a reminder in two to three weeks.

Campaign 95

Campaign Create Survey Associations 95

Eric Jacobsen Blog

JANUARY 26, 2024

“And, only those managers can craft the types of tailored—as opposed to one-size-fits-all—working arrangements that will aid in both recruitment and retention.” Build their organization’s knowledge and realign it with shifts from digital disruption. Pivot from enforcing antiquated, inefficient organizational rules to challenging them.

Management 78

Management Develop Authoring Leadership 78

sgEngage

NOVEMBER 15, 2022

Retention should be your key focus no matter what challenges your organization is facing. It’s tempting to eliminate direct mail in favor of a more budget-friendly, digital-first approach. Invest in IRL communications like postcards to all your constituents while leveling up your digital game with videos and consistent messaging.

Build 68

Build Strategy Blackbaud Philanthropy 68

DipJar

JUNE 20, 2023

Are they physical, digital, event-based, or a combination? You can also survey prospective members for a new membership program! Before starting a new membership drive, make sure your organization has these key retention strategies down: Member experience. Are you trying to reach a certain fundraising target? Dues and tiers.

FAQ 52

FAQ Program Guide Arkansas 52

Volunteer Hub

MAY 13, 2022

Gen-Z is also the most civically engaged generation alive today, according to a Global Millennial and Gen-Z survey by Deloitte. Gen-Z are true digital natives. Digital Fundraising. According to a report , published by the Pew Research Center, Gen-Z is the most racially and ethnically diverse generation to date. Translation.

Generation 85

Generation Volunteer Social Media Virtual 85