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What is Service Design?

Forum One

Service design focuses on mapping each touchpoint an individual has with a service provider in order to improve their experience and create a positive relationship between the two. The main components of service design Touchpoints : A touchpoint is a particular point of interaction between the customer and the service.

Design 80
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What does a Purpose-Driven Company Look Like?

Saleforce Nonprofit

Leaders at companies, global brands, nonprofits, and everyone in between are asking that important question: what is a purpose-driven company? It helps to start with a clear, shared definition of purpose and what it means to be a purpose-driven company. Purpose-Driven Companies Integrate Purpose into Business Strategy.

Companies 106
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A Helpful List of DEI Companies and Consultants

Whole Whale

The following is a list of DEI companies and consultants that we either found or were referred to us by reputable sources and clients. Larger DEI Companies. These are DEI consulting companies that have more than 10 employees and tend to work with larger companies. Though many have DEI resources for companies of all sizes.

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7 tips for preparing your nonprofit for a move to new software

EveryAction

Designate a point person for your new software implementation. Update your database policies. Update your database policies based on your new software platform (your new vendor or implementation partner should be able to provide some guidance here,) and set aside time for initial and ongoing training.

Software 226
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Why All Companies Must Explore the Role of Ethics in Technology

Cloud 4 Good

For most modern businesses, technology is the engine of transformative change, driving companies toward profit. The savviest companies must learn to understand and embrace the nuances at the intersection between technology and human values as a fundamental building block of their digital transformation. Read it here.

Roles 59
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An Open letter to Crowdfunding Companies from the California Association of Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

CalNonprofits anticipates more state and federal policy efforts to emerge as this industry and these practices mature and has released this Open Letter to Crowdfunding Platforms. An Open letter to Crowdfunding Companies from the California Association of Nonprofits. Jan Masaoka’s guest post provides more details.

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6 smart fundraising strategies to drive major giving success

EveryAction

According to Double the Donation statistics , companies donate an average of $20 to $26 billion to nonprofits each year. Board members’ financial support also demonstrates their commitment to your cause, which sets an excellent example for other donors. Prioritize corporate philanthropy and workplace giving.

Strategy 177