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Are you getting the most out of your retention data?

Association Analytics

If you’re responsible for member retention, you have your renewal rate committed to memory, right? You are most likely doing everything you should — calculating your retention rate on a regular basis, being consistent in your retention formula and sharing results with key stakeholders.

Retention 169
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Are you getting the most out of your retention data?

Association Analytics

If you’re responsible for member retention, you have your renewal rate committed to memory, right? You are most likely doing everything you should -- calculating your retention rate on a regular basis, being consistent in your retention formula and sharing results with key stakeholders. Retention rates aren’t one dimensional.

Retention 192
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Create a Winning New Member Strategy in 3 Easy Steps

Association Analytics

Top of funnel outreach includes channels like social media, newsletters, and blogs that are designed to establish credibility. Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization?

Create 169
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AI for Social Media: Supercharge Your Copy, Images & Videos

Forum One

Drafting and testing. Writing multiple drafts for A/B testing on social media. Organizations that engage with the right audiences, at the right times, with the right content, and in the right places enjoy greater loyalty, retention, and positive word of mouth. Drafting inbound message and comment response templates.

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How to Use Data to Drive Your Content Strategy

Association Analytics

Today’s digital world offers tons of channels to share your content, which is great. This will ultimately save you time and money, and provide members with more value that leads to increased engagement and retention. Test and Learn! For smaller projects, test to see if the content resonates with your members.

Taxonomy 169
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3 Ways to Grow Your Online Supporter Base

Saleforce Nonprofit

Retention of online donors is low in the sector. However, retention requires communication. Action 1: Get the Basics Right and Test, Test, Test. You can copy the mystery donor process to test how easy it is to donate. Have a process in place that regularly tests if everything works as it should.

Support 98
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4 Reasons to Start Planning Ahead for GivingTuesday

sgEngage

Start testing your outreach plans. For example, if you discover your donor retention rate is falling, you can focus on donor stewardship in the months leading up to Giving Tuesday to boost retention. Start testing your outreach plans. To expand your audience, consider how you can take a multi-channel marketing approach.