Eric Jacobsen Blog

MARCH 31, 2023

In Nick Sonnenberg’s book, Come Up For Air , you’ll learn about his CPR Business Efficiency Framework , which stands for: C ommunication P lanning R esources This framework focuses on eliminating the pain points most teams experience by optimizing these three operation areas foundational to every organization. “In

Team 52

Team Business Product Teach 52

NonProfit Hub

JANUARY 14, 2015

The biggest issue with donor retention is that most people don’t even realize it’s an issue. As a result, he says he has a negative outlook on the way organizations currently view donor retention because it isn’t a priority. In order for donor retention to be a priority, it needs to start with the board of directors.

Retention 28

Retention Problem Donor Work 28

.orgSource

MARCH 6, 2023

The problem might be something you’ve never considered. Tear down walls (literally and figuratively)​ Embrace a continuous process​ The Erosion of Confidence Sharon Rice,orgSource Managing Director of Business Strategy, is our resident trend watcher. Maybe stale programming is stopping the love? Could the issue be trust?

Associations 221

Associations Leadership Question Wisconsin 221

Gyrus

OCTOBER 11, 2016

What Business Application Training Accomplishes. By instilling basic business skills courses within your program employees can quickly obtain the business skills they do not know they require to succeed in their roles. Problem Solving. In corporate training programs, often the focus is strictly on compliance.

Application 68

Application Training Train Business 68

Nimble AMS

NOVEMBER 26, 2023

Create a mission statement Leverage your software business case to develop a change management mission statement. Perhaps your organization experiences data silos or staff and member retention issues. When it comes to creating a business case, it can be easy to focus on numbers. How much will it cost?

Technology 141

Technology Build Associations Change Management 141

The NonProfit Times

MAY 6, 2024

.” – Carol Dweck It is a truth universally acknowledged that employees who are motivated to continuously learn and grow will be the ones to take on new challenges, innovate, and problem-solve. One-on-ones and team meetings are a great opportunity to emphasize the importance of problem solving and reiterate belief in their abilities.

Structure 105

Structure Exercise Challenge Skills 105

Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Retention 76

Retention Rate Donor Strategy 76

Nucleus

MARCH 2, 2021

” by Randy Bean – published February 5th, 2021 According to Harvard Business Review, thriving as a mainstream organization today means being data driven. In this latest survey, 29% reported achieving “transformational business outcomes” during the past year – so what is holding the others back?

Associations 130

Associations Data Analytics Culture 130

Eric Jacobsen Blog

JULY 2, 2019

“Business development is the craft of finding the right prospect and then designing the perfect buying experience for that prospect,” explains Mo Bunnell , the author of, The Snowball System: How to Win More Business and Turn Clients into Raving Fans. Bringing in more of the kind of business you want begins with your value proposition.

Business 40

Business Relationship Chapter Problem 40

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 142

Donor Strategy Retention Relationship 142

Nimble AMS

MARCH 18, 2022

Using Nimble AMS, you can save valuable staff time by automating manual business processes. Just think: If a problem has been solved in a commercial product like Nimble AMS, why take on the risk of trying to solve it again? Work more efficiently. Reduce risk. Provide a great member experience. Work more efficiently.

Software 129

Software Management Help Associations 129

Bloomerang

DECEMBER 15, 2023

Everyone wins with corporate matching gifts Businesses put aside matching gift money at the beginning of their fiscal year, just waiting for it to be claimed. Your organization Matching gifts lift average donation size, improve retention and donor lifetime value , and open the door to other giving. Matching gifts are a win-win-win.

Gift 97

Gift Practice Companies Benefit 97

sgEngage

APRIL 11, 2024

Your “low-coders” or “citizen developers” can use technology to optimize the unique business processes they already know intimately. Throughout the lifecycle, I typically work with software architects, engineers, UX designers, business analysts, application security experts, and other stakeholders.

Project 70

Project Application Test Environment 70

Candid

JULY 6, 2021

By itself, automation isn’t the answer to all of an organization’s problems. For example, adding a personal touch is a key aspect of nonprofit donor retention, which is necessary to help nonprofits continue to grow and develop. These relationships are key for your organization’s donor retention rate. .

Nonprofit 137

Nonprofit Retention Relationship Data 137

3rd Sector Labs

JUNE 30, 2014

Understanding data is critically important to success in any business. While that’s understandable, it is also a big problem. Combat the challenges of donor retention? Next problem, the fundraising advice. Technology is compounding the problem. Admit the problem and then move forward. The takeaway?

Attention 157

Attention Data Donor Retention 157

Volunteer Hub

OCTOBER 4, 2021

We’ve outlined four of the main reasons why nonprofit organizations, big and small alike, should focus on diversity and inclusion as part of their volunteer recruitment, outreach, and retention process, and the importance of having volunteers that feel recognized , included, and able to express opinions and thoughts. Higher Impact.

Volunteer 89

Volunteer Program Skills Retention 89

Candid

FEBRUARY 21, 2024

A recent Harvard Business School study compared two groups of consultants—one using AI tools and the other not—performing the same workplace tasks such as writing, analysis, and strategy. Researchers have measured the time savings created by generative AI.

Adopt 98

Adopt Strategy Skills Job 98

Eric Jacobsen Blog

JANUARY 17, 2014

Entitlement is "killing your business," says author Brad Hams. Entitlement has become an enormous problem in our culture, and I''m afraid it''s getting worse with every generation," says Hams. People are drawn to unearned compensation and security for obvious reasons, but we have learned that they are not happy there.

Business 48

Business Environment Attitude Leadership 48

Get Fully Funded

OCTOBER 14, 2021

There’s a misconception that HR departments are just meant for the for-profit business world, but that’s not the case. After all, your nonprofit is practically run like a business. Just like a business, your organization requires talented employees to gather support from various sources and stay in operation.

Nonprofit 52

Nonprofit Retention Profit Professional 52

Bloomerang

JUNE 15, 2022

Creating The Perfect Union Between Business And Your Nonprofit. If you feel like your nonprofit is a match made in heaven for a for-profit business and want some inspiration on how to strategize it, there’s a lot you can learn from Linda Lysakowski, ACFRE. S – Serotonin: mood, feeling pride that they can solve this problem.

Guide 121

Guide Gift Donor Retention 121

Connection Cafe

OCTOBER 13, 2016

But from the looks of the data and the declining retention rates for walks and 5Ks, we all need a refresher on what matters when it comes to people coming back year after year. This year’s Blackbaud Peer-to-Peer Fundraising Study shows retention rates declining for Walks and 5Ks. Focus on staff retention. Train them well.

Retention 20

Retention Fundraising Studies Storytelling 20

Pamela Grow

JANUARY 13, 2021

It also includes a business reply envelope. Here’s why: Donor retention continues to be the biggest problem in nonprofit fundraising. As a result, our sector’s donor retention stats will decline further. Lisa Sargent calls the print donor newsletter “your retention engines.”

Newsletter 52

Newsletter Donor Retention Nashville 52

Get Fully Funded

MAY 23, 2024

The real problem comes when you don’t tell the donor what you did with their gift, particularly before you ask for another donation, or you fail to even thank them for their donation. In 2006, I’d just moved to the county, and my business was young. Days turned into weeks, and I never heard from anyone.

Donor 105

Donor Ratio Newsletter Nonprofit 105

Bloomerang

FEBRUARY 21, 2023

They, in turn, may “return the favor” (which is a huge reason donor retention, per the Fundraising Effectiveness Project reports , remains at under 20% for new donors and just 46% for all donors). Fundraisers are in the “ Happiness Delivery Business ” Let’s begin on the individual donor level. But it’s much more than that.

People 115

People Community Facilitation Philanthropy 115

Eric Jacobsen Blog

JANUARY 19, 2023

In Nick Sonnenberg’s new book, Come Up For Air , (available February 7, 2023), you’ll learn about his CPR Business Efficiency Framework , which stands for: C ommunication P lanning R esources This framework focuses on eliminating the pain points most teams experience by optimizing these three operation areas foundational to every organization. “In

Team 65

Team Work Help Product 65

NonProfit Hub

MARCH 2, 2020

Luckily, there’s this little thing called marketing automation that’s proving to be highly effective in helping nonprofit organizations secure donors and increase donor retention. Improving Donor Retention Problems. One of the greatest challenges faced by nonprofit organizations is donor retention.

Marketing 53

Marketing Donor Develop Retention 53

3rd Sector Labs

JULY 16, 2014

We have discussed the problem of data hoarding in the past. Bloomberg ran an interesting article recently about the negative impact of too much data on business and government. Donor retention. So improved donor retention requires better data, and to keep data quality high, better data management plans. #4. Less is more.

Data 144

Data Retention History Government 144

Forum One

APRIL 25, 2023

The past three years have taught us that positive employee experience (EX) is a strategic area for organizations to drive value, contributing to employee engagement and growth, increased productivity, and ultimately increased revenues for businesses.

Experiment 61

Experiment Culture Policy Collaboration 61

Bloomerang

APRIL 26, 2021

The problem with viewing fundraising as primarily about money – still a largely taboo subject in our society – is it creates a tendency is to avoid the subject as much as possible. I may want to assure no one has to suffer from dementia like my grandmother, but have no understanding of science, medicine, or the scope of the problem.

Trend 137

Trend Strategy Giving Fundraising 137

Qgiv

JUNE 23, 2021

When developing a fundraising strategy, your best bet is to concentrate on two areas: your most productive donor groups and high-impact donor recruitment and retention. Your fundraising strategy should include plans for donor acquisition and retention with an emphasis on recruiting high-impact donors. Business affiliations .

Campaign 98

Campaign Effective Fundraising Nonprofit 98

3rd Sector Labs

OCTOBER 2, 2014

Wow – that’s a problem almost every nonprofit would like to have, right? Our donor retention CRM expert friends at Bloomerang would point out the importance of building a fundraising plan around donor retention, a plan that includes CRM technology designed for this purpose. million new donors.

Challenge 183

Challenge Data Analysis Charity 183

Eric Jacobsen Blog

SEPTEMBER 23, 2014

Actually, a sincere apology delivered in a timely and professional manner often heads off potential further problems. Never deny a customer’s problem. Problems are an undeniable part of the hectic, stressful holiday shopping season. And problems exist when the customer says they do. Fix the person first.

Service 81

Service Tips Problem Retention 81

ASU Lodestar Center

FEBRUARY 27, 2017

This problem is compounded by nonprofits’ lack of investment in manager training, leaving nonprofit organizations unprepared for the inevitable succession of leadership (Koenig, 2016). Experts say a lack of opportunities for young and ambitious workers to advance creates frustration and disillusionment with their career prospects.

Leadership 40

Leadership Develop Retention Phoenix 40

3rd Sector Labs

MAY 29, 2014

We provide examples of how to achieve this alignment more effectively, as well as examples of common data problems that organizations encounter and need to overcome. Based on informal discussions with webinar attendees, the problem seems clear. Step one is to recognize the problem. 19% – within the past 3 months.

Data 148

Data Technology Fundraising Database 148

.orgSource

FEBRUARY 6, 2023

Unlike many businesses, we have always been focused on member retention. The data results in business intelligence that better meets customer needs. If your problem isn’t mining your data, but deciding which nuggets of gold, in an abundance of riches, are most important, join our February 9 webinar Drowning in Data.

Game 44

Game Experiment Marketing Gartner 44

Gyrus

AUGUST 9, 2017

It is this impatience that can lead to business decisions that can affect the success of a companies’ future. You may want to look to a smaller business for those items. The Small Fry… Smaller companies, while not big in size, are big on customer satisfaction and retention. How about their customer retention?

Companies 58

Companies Retention Product Service 58

Nimble AMS

APRIL 20, 2020

Just think: As businesses provide increasingly personalized experiences using AI, your members will expect the same in more areas of their lives ? It mimics human “thinking” using complex algorithms, or sets of rules, that are followed in calculations and other problem-solving operations. Another article about AI on this blog?includes

Associations 78

Associations Amazon Application Retention 78