Connection Cafe

JANUARY 20, 2011

Author: Cheryl Black. The ranking comes from 273 cities with total population of more than 100,000 based on per capita online giving and total amount donated online through Convio’s online marketing and fundraising suite. The average online gift size increased from $62 in 2009 to $65 in 2010. Alexandria, VA.

St. Louis 34

St. Louis America San Francisco Arlington 34

Connection Cafe

OCTOBER 4, 2011

Author: Rachel Muir. The best source for your next gift is the person who gave you your last gift. As advocates, volunteers, through upgraded gifts, legacy investments and sustained giving. Try to acknowledge a gift in a meaningful way within 24-48 hours of receipt. Show the gift in action and detail results.

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Convio Slides Gift Sound 24

Forum One

MAY 4, 2010

A few weeks ago, I wrote a blog post on how organizations can use Convio’s Online Nonprofit Benchmarks Study to determine how well they are doing online compared to others. The findings mirror many of benchmarks in the Convio report. Email fundraising response rates averaged at 0.13

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Benchmark Convio Trend Statistics 50

Connection Cafe

SEPTEMBER 8, 2011

Author: Michelle Shefter. Only the first $10 donation was processed and then the next month my additional gifts immediately started failing. So, rather than donating the intended $120 a year to this organization (until I told them I was no longer interested), my gift that year totaled $10. That happened sometime in 2008 or 2009.

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Support Convio Gift Pledge 30

Connection Cafe

APRIL 25, 2011

Author: Cheryl Black. So using Causes , a Facebook app for micro-fundraising, I donated my birthday to a great cancer fighting organization. And actually one inspired by Convio's Social Media Week presentation, "Is Three a Crowd?" No real action items here but always good to know who is processing your gifts.

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Causes Cancer Profile Convio 44

Connection Cafe

FEBRUARY 27, 2012

Author: Tim Grailer. Recent research suggests that economic and policy changes over the last five years are continuing to make things difficult for fundraisers. Ready to explore mobile or social fundraising and don’t know where to start? Or just looking for what’s new and hip in the world of direct marketing?

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Marketing Convio Analytics Channel 26

Connection Cafe

DECEMBER 15, 2010

Author: Jill Ward. When it comes to your fundraising events, if you were starting over, how different would they look? Starting over may not be an option, but in the absence of that, here are ten things event fundraisers and marketers should be considering to reinvent their plans for 2011: Become more data driven.

Marketing 55

Marketing Tips Online Analysis 55

Connection Cafe

OCTOBER 6, 2011

Author: Sally Heaven. David Glass from World Wildlife Fund and I had a blast spending our Wednesday morning with folks at the Convio Summit during our session "All Roads (Should) Lead To Sustainers.". Look for our book, published by Glass Heaven Convio WWF Publishing Co. Can you imagine how that would change your fundraising?

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Test Slides Convio Europe 34

Connection Cafe

APRIL 10, 2012

Author: Jennifer Darrouzet. And in fact, her statement is true of the wider nonprofit sector: a recent study by VolunteerMatch and Fidelity Charitable Gift Fund found that 67% of volunteers also give money to the organizations where they invest time and talent. You might be asking: why should I care? Everyone should care about that.

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Volunteer Giving Trend Roles 48

Connection Cafe

NOVEMBER 23, 2011

Author: Taylor Shanklin. Social media has still not quite yet proven itself to be the best fundraiser. Did your organization do some sort of gift, food drive or animal adoption this holiday? P.S. Scan this QR code for a special thank you message from Convio. Everyone is talking about social media these days.

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Social Media Media Social Hints 55

Connection Cafe

FEBRUARY 24, 2012

Author: Robyn Mendez. Fundraising events are tremendous acquisition tools because they extend your reach into the social circles of your event participants. The same holds true for making a donation to your fundraising event. Thank your donors for their original gift. Which of these tips have worked in your organization?

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Donor Gift Convio Contact 33

Connection Cafe

MARCH 3, 2010

Author: Tad Druart. As an event fundraiser, I remember fighting for walkie-talkies during fundraising events, just to stay in touch with my co-workers and volunteers. Although gift amounts were limited to $5 to $10 dollars an estimated 6.5 28 percent of respondents with a mobile Facebook application texted a gift.

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Mobile Donation Change Haiti 54

Connection Cafe

SEPTEMBER 15, 2011

Author: Sally Heaven. This month I want to briefly discuss something that goes hand-in-hand with fundraising, especially to monthly donors - stewardship. This month I want to briefly discuss something that goes hand-in-hand with fundraising, especially to monthly donors - stewardship. So what does it mean to be a good steward?

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Convio Files Gift Channel 31

Connection Cafe

JANUARY 20, 2010

Author: Jordan Viator. In less than a week, nonprofits using Convio systems have raised over $100 million through email appeals, websites and social media outreach and many other organizations are raising record amounts. And some are just helping to fundraise for other nonprofits. These attachments are probably viruses.

Haiti 52

Haiti Impact Charity Fundraising 52

Connection Cafe

MAY 27, 2011

Author: Cheryl Black. Guest blog alert: Donna from Charity Dynamics (a Convio Solution Provider ) is sharing an real-life example of how integrated marketing and fundraising helped a nonprofit increase online revenue by more than 100%. The initial test doubled the number of text gifts to the organization.

America 24

America Results Volunteer Offline 24

Connection Cafe

JULY 28, 2010

Author: Jordan Viator. Guest post by Emily Goodstein, Account Manager at Convio. No, I didn’t welcome a new member to my family, but I made a donation to OMB Watch (a Convio client doing amazing work to promote open government, accountability, and citizen participation) as part of their “ Adopt a Wonk ” campaign.

Oklahoma 36

Oklahoma Convio Jordan Adopt 36

Connection Cafe

FEBRUARY 9, 2012

Author: Martin Campbell. And make sure that these work: if you’re asking them to collect addresses on a sponsorship form for Gift aid – make sure the box is big enough to write in! Successful fundraising is all about that emotional connection.

Support 34

Support Charity Cancer Volunteer 34

Connection Cafe

SEPTEMBER 22, 2010

Author: Noel Beebe. If you’ve got an event (or many events) taking place this fall, and are using an online fundraising tool like TeamRaiser, you are probably up to your elbows in reports as well. Additional Gift (at time of registration) Amount. Number of Online Gifts. Number of Total Gifts. *In

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Measure Registration Files Gift 32

Connection Cafe

SEPTEMBER 30, 2010

Author: Lacey Kruger. The question was whether or not, on a recurring donation form, to ask the user to determine the duration of their gift. This response said, “Thinking like a donor; however, I do like the option of deciding how long this monthly gift will last.

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Giving Gift Convio Registration 32

Connection Cafe

AUGUST 12, 2011

Author: Guest Blogger. The following post is by Kivi Leroux Miller and originally appeared as "Blending Marketing and Fundraising into Community Engagement Teams" on Kivi's Nonprofit Communications Blog on July 6. ” Marketing and fundraising are two different things. We hope you enjoy reading it as much as we did!

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Team Community Blended Amazon 28

Connection Cafe

APRIL 9, 2010

Author: Jordan Viator. In today's NTEN NTC session "The Generational Divide of American Giving" Andrew Magnuson and Matthew Mielcarek, Nonprofit Consultants, discussed the recent research published by Convio , Edge Research and SeaChange Strategies on the Next Generation of American Giving. My main takeaway? So what does this all mean?

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Generation Research Relationship Donor 50

Connection Cafe

DECEMBER 17, 2009

Author: Tad Druart. Today, Stephanie Strom, Philanthropy reporter for The New York Times did a nice article around data from the Convio system that shows, at least behaviorally, the year-end tax deadline makes a big difference in online giving volume and revenue. the number of donations that they did in an average week. 12/30 = 7.5x

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Activities Active Activism Donation 30

Connection Cafe

FEBRUARY 14, 2012

Author: Cheryl Black. So I’ve tapped the Casanovas of Convio for a whole array of ideas for sweeping your donors off their collective feet. The greatest gift we can give our donor is the gift of being known by us. Now get out there and fundraise, Romeo! The same is true for donors. Make them feel special.

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Donor Hunger Haiti Script 35

Connection Cafe

MARCH 16, 2011

Author: Molly Brooksbank. I do hope the nonprofits providing aid will not give up and will seek to tell the human story as they follow up on the gifts they receive. We’ll keep you updated as more news develops on the fundraising front. In the meantime, please do consider if you can help.

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Japan Help North America Haiti 44

Connection Cafe

JANUARY 8, 2010

Author: Jordan Viator. Yet, more than half of these prospects and donors do not believe nonprofit websites are providing the information they need to make a gift. Increase fundraising for participant-led events. Use social media to reach the next generation of supporters. Improve multichannel engagement/integration.

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Jordan Offline Channel Exercise 30

Connection Cafe

APRIL 7, 2011

Author: Jill Ward. Reprinted from Feb/Mar 2011 issue of Convio Connection : interview with Dave Hart, Chief Technology Officer, Convio. You talk to a lot of nonprofit executives. What keeps them up at night ? The biggest concern that I hear over and over again is gaining a 360-degree view of their constituents.

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Offline Integration Convio Database 30

Connection Cafe

DECEMBER 1, 2009

Author: Tad Druart. This according to The North American Technographics® Omnibus Online Survey, Q4 2009 (US), a commissioned omnibus survey conducted by Forrester’s Technographics® on behalf of Convio. See point one above – they gift might not come in online, but they are online checking you out.

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Research Online Giving Influence 31

Connection Cafe

FEBRUARY 17, 2011

Author: Tad Druart. Much has been written and many have prognosticated about how new and emerging fundraising channels, fueled by technology, would spell the end of direct mail as THE predominate fundraising conduit. While there are several surprises, it is clear that the death of direct mail is an exaggeration. 1965-1980) 39.53

Influence 33

Influence Giving Charity Mail 33

Connection Cafe

SEPTEMBER 21, 2009

Author: Tad Druart. The mayors and council members we reached out to were equally proud and excited (and in one case even asked if “Convio sold their software to politicians?”). Lists almost always get people’s attention. They also point to trends and issues that are often of interest to people.

Austin 28

Austin Online Learning Minneapolis 28

Connection Cafe

MARCH 30, 2011

Author: Molly Brooksbank. I’ve been following the fundraising response to Japan very closely and so I was very pleased to be able to sit down with Katie Beth DeSchepper of StrategicOne earlier today. Did they designate the gift? Increase the look and the feel of the appreciation effort on disaster gifts if you can.

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Disaster Donor Japan Test 26

Connection Cafe

APRIL 5, 2010

Author: Quinn Donovan. So for the fourth year in a row, Convio is proud to provide you the latest copy of our Online Nonprofit Benchmark™ Study with hopefully enough to satisfy every sweet tooth, or hardened online marketer. 61 percent of all organizations saw their average gift drop in 2009. percent in 2009.

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Convio Benchmark Files Metrics 35

Connection Cafe

JANUARY 12, 2012

Author: Jennifer Atkins. But with 2012 in full swing, it’s time to harness the momentum you created with year-end supporters to kick-start fundraising in the new year. Sustaining and pledge donors are important because they typically renew at rates 10-12% higher than single-gift donors. You’re not alone.

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Fundraising Pledge Newsletter Rate 33

Connection Cafe

SEPTEMBER 22, 2011

Author: Emily Goodstein. I dusted off my former Jewish non-profit staffer cap then connected with a few savvy folks* within Convio-land and am here to share some Jewish High Holiday online marketing tips with you. Multiples of 18, and Beyond Make your fundraising ask culturally relevant by using multiples of 18 as suggested donations.

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Fundraising Hype Convio 46

Connection Cafe

JANUARY 25, 2012

Author: Karoline McLaughlin. Our report ranks the 273 cities with total population of more than 100,000 based on per capita online giving and total amount donated through Convio’s online marketing and fundraising suites. View more presentations from Convio. I, for one, am going to do something about that!

Austin 55

Austin Minneapolis Convio Influence 55

Connection Cafe

NOVEMBER 23, 2010

Author: Sally Heaven. Twas the Tuesday before Thanksgiving and all through the nonprofit community all eyes were on Cyber Monday and end-of-year fundraising and making the annual goal. Here are three things to consider: Research shows us that Gen Xers are twice as likely than other generations to contribute via sustaining gift.

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Files Convio Gift Stream 32

Connection Cafe

JANUARY 3, 2012

Author: Guest Blogger. Here are a few ideas: Expand your fundraising outreach : You’re likely already accepting donations through your website, and likely requesting donations via a few key fundraising events or programs. This post is by Sandra Jensen, Co-Founder of KELL Partners , a Convio partner.

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Grant Nonprofit Stream Pledge 44

Connection Cafe

AUGUST 18, 2011

Author: Tad Druart. I worked with her alma mater to develop a scholarship in her name, and after joining Convio , I started a personal fundraising page in her honor. It has me thinking what I can do today that will impact tomorrow – help create a legacy with my gifts. Document and share those stories.

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Boston Gift Cancer Pledge 29