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Proven Techniques To Increase Positivity And Boost Success

Eric Jacobsen Blog

The Negativity Fast is an inspiring new approach to improving your outlook, leadership techniques, resilience, and productivity. He is the writer and publisher of thesalesblog.com and helps organizations transform outdated, legacy sales approaches with contemporary, value-creating techniques that buyers appreciate and that grow revenue.

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Trainer’s Notebook: Group Polling Techniques and Tools and Incorporating Movement

Beth's Blog: How Nonprofits Can Use Social Media

Help the facilitator understand who is the room at the beginning (demographics, experience, attitudes, knowledge about the topic) – a quick and dirty participant assessment. Help the participants narrow down topics to discuss or work in small group exercises (replaces sticky dot voting and visualize the vote technique).

Poll 50
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Your New Leader 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. Values -- Believes and moral principles that guide attitudes, decisions, and actions.

Action 83
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This Is Your New Leader's 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. Values -- Believes and moral principles that guide attitudes, decisions, and actions.

Action 52
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Your New Leader 100-Day Action Plan

Eric Jacobsen Blog

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. Values -- Believes and moral principles that guide attitudes, decisions, and actions.

Action 52
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Customer Service Training 101

Eric Jacobsen Blog

Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Focus on the problem, not the person’s attitude or behavior. Display empathy toward the customer’s situation. Focus on what you can do.

Service 49
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Customer Service Training 101

Eric Jacobsen Blog

Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Focus on the problem, not the person’s attitude or behavior. Display empathy toward the customer’s situation. Focus on what you can do.