TechImpact

SEPTEMBER 17, 2014

Whether it is boosting fundraising dollars a few percentage points, increasing your donor retention, or keeping better track of your volunteers, what makes your CRM a success should be clearly defined and well articulated. Fundraising Tech CRM donation donors fundraising nonprofit nonprofit technology npTech' Make a few assumptions.

Summary 179

Summary Articulate Tech Software 179

NTEN

FEBRUARY 18, 2014

Declines in giving and donor retention have been a challenge in recent years, but some new data suggests that the giving environment is improving across the nonprofit sector. blackbaud charitable giving nptech nten steve maclaughlin Fundraising'

Giving 76

Giving News United States Blackbaud 76

TechImpact

AUGUST 20, 2014

The truth is, without the help of data, effectively planning a fundraising strategy or maintaining high donor retention numbers makes a hard job near impossible. Fundraising Tech CRM database donation donors fundraising nonprofit nonprofit technology nonprofits npTech' But, they don’t call it “Big Data” for nothing.

Data 175

Data Donor Database Nonprofit 175

Wild Apricot

OCTOBER 26, 2010

3 ways to be better Mazarine Treyz | Wild Woman Fundraising Do you want to improve retention and.( Tags: association Association Jam association management association marketing Associations Non-profit technology nptech. read more ).

Associations 102

Associations Retention Nptech Profit 102

Wild Apricot

JULY 27, 2010

Best of all, you’ll find a number of brand new faces here, among the excellent content submitted to and voted up in “AJam” through July 2010: Membership It's That Time Again: NFP Pulse on Member/Donor Recruitment & Retention has Officially.( read more ).

Associations 100

Associations Retention Profit Nptech 100

NetWits

APRIL 13, 2013

What about retention? Social Media #13ntc #nptech NTEN Social Fundraising social media for nonprofit' How can social augment an existing fundraising campaign? How can I use social as an acquisition tool for fundraising campaigns? Do you have any success stories? What can nonprofits learn from the business world?

Social Media 101

Social Media Media Social Fundraising 101

Wild Apricot

MAY 24, 2010

Could your non profit create a similar volunteer or member profile, to help guide your own recruitment and retention programs? Tags: nptech Volunteers Non-profit Communications demographics. This action-packed infographic from the Pepsi Refresh Project presents a picture of the “typical” volunteer. read more ).

Volunteer 72

Volunteer Demographics Retention Profit 72

Connection Cafe

MAY 14, 2014

Read Nancy’s ideas on improving donor retention in the npEXPERTS eBook! Retention #nptech donor retention fundraising ideas fundraising tips Nancy Schwartz' Watch the video to hear what else Nancy had to say about the role of technology at YOUR nonprofit. And there’s more.

Interview 37

Interview Retention eBook Nptech 37

NTEN

JUNE 6, 2013

The findings also suggest, however, that of those who are tracking and looking at correlation between engagement and more "traditional" data like annual fundraising levels, constituent retention or growth, average gift size, etc. -- at least some positive correlation is being found.

Data 65

Data Report Case Study API 65

NetWits

JUNE 13, 2011

Although the findings of the recently released 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report haven’t changed much since the last edition three years ago, its release has (re)fueled the conversation fire in the #nptech community. But why aren’t more organization’s doing it?

Channel 118

Channel News Mail Blogger 118

Connection Cafe

APRIL 16, 2014

Expertise : Nonprofits may just be perfecting how to engage constituents, convert them to subscribers or use it as a retention tool. Interactive Social Media #nptech Donor Relations donor retention Facebook Multichannel Social Media Strategy' They’ll now need to learn the mechanics and best practices of Facebook advertising.

Facebook 45

Facebook Retention Social Media Nonprofit 45

NTEN

SEPTEMBER 9, 2010

This is a positive acquisition and retention trend that nonprofits should give some attention. . First year retention for multichannel donors was 51% compared to 30% for offline donors and 22% for online donors. Tags: NPTech NTEN Fundraising. Multichannel donors are more loyal than offline or online donors alone.

Trend 86

Trend Online Fundraising Offline 86

Connection Cafe

JULY 1, 2014

Acquisition #nptech donor retention fundraising nonprofit web design websites' Join us on Wednesday , when I’ll discuss in more depth what NOT to do to boost new donor acquisition online. Got additional tips for making nonprofit websites more un welcoming? Post them in the comments section below.

Websites 41

Websites Donor eBook Retention 41

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 1, 2010

Freely sharing and facilitating community knowledge is part of my DNA as it for many colleagues in the nonprofit technology field.

Social Media 102

Social Media Learning Community Media 102

Connection Cafe

MARCH 19, 2015

But was that the only secret to donor retention ? The retention challenge really never changes — we must use the tools we have in the best way to show our donors how important they are to our mission and to those of us charged with fulfilling it. Take, for example, the fundraising challenge du jour : retaining donors.

Challenge 20

Challenge Retention Student Flash 20

Connection Cafe

APRIL 5, 2013

What is your retention plan and how is it different than your recruitment plan? Benchmarks & Stats Event Fundraising Peer-to-Peer Fundraising Recruitment Social / Mobile Traditional Events #nptech Blackbaud event fundraising event fundraising tips fundraising fundraising ideas Non-Profit Social Media team fundraising'

Measure 40

Measure Fundraising Benchmark Stats 40

Tech Soup

DECEMBER 23, 2013

Net2Local, TechSoup Global’s grassroots #nptech community-building initiative has almost reached the end of 2013. These regional events allow us to get Net2Local organizers from different cities face-to-face, which deepens their engagement and increases retention. (We’d What did we do?

Burkina Faso 44

Burkina Faso Netsquared Guatemala United Kingdom 44

NTEN

MARCH 19, 2009

Take a look at this chart from the report: The lower retention rate drags down the lifetime value of online-acquired donors, as per this chart: So, while we're busy chasing down those high-value online donors, they may be costing us more in the long-run. Tags: NPTech Fundraising blackbaud email.

Attention 36

Attention Metrics Online Fundraising 36

Connection Cafe

MAY 9, 2013

For example, if you have a repeat attendance rate of 12 percent and your peer events post 20 percent retention, you’re working extra hard to recruit new people. You don’t need to achieve the same numbers, but areas where you’re seriously out of whack with the industry may indicate opportunities.

Analytics 40

Analytics Benchmark Fundraising Metrics 40

NTEN

SEPTEMBER 10, 2010

16% retention rate . Tags: Data Leadership NPTech ted visualization. Let's take the scenario of first-time donors who aren't making second gifts. Let's say your development staff shows you something like this: 782 first time donors in 2009. 129 have donated again in 2010. Clearly a problem, right? Donor demographic information.

Data 82

Data San Francisco Problem Gift 82

NTEN

DECEMBER 10, 2010

Other findings include: Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention and gift levels. Small improvements to the online experience can make a big difference in donations.

Studies 89

Studies Giving Time Online 89

NTEN

SEPTEMBER 19, 2011

We'll cover the how-to of integrating direct mail – still the biggest giving channel – with on-line giving and social media tools in your fundraising campaigns at " Fundraise Everywhere: Coordinating Your Campaigns & Appeals ".

Fundraising 59

Fundraising Mail Offline Channel 59

Connection Cafe

FEBRUARY 18, 2016

With dipping donor retention rates , it’s critical for all of us to focus holistically on how your supporters are experiencing your brand throughout their donor journey.

Trend 20

Trend Tech Meme Retention 20

Connection Cafe

FEBRUARY 18, 2016

With dipping donor retention rates , it’s critical for all of us to focus holistically on how your supporters are experiencing your brand throughout their donor journey.

Trend 20

Trend Tech Meme Retention 20

NTEN

JUNE 8, 2011

You want to find donors wherever you can, and a solid direct mail program will help you increase retention and the long-term value of your donors. As usual, it's not simple or pretty. We need to work in both channels to make the ask.

Donor 58

Donor Offline Mail Channel 58

NTEN

APRIL 22, 2011

As a manager, you are your own best retention and job satisfaction tool. In technology roles, often the only feedback we get is negative and when something has gone horribly wrong. Thank people for jobs well done that no one notices but that are important and impactful. Spend time building a relationship.

Environment 63

Environment Tips Create Journal 63

NTEN

DECEMBER 10, 2010

Other findings include: Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention and gift levels. Small improvements to the online experience can make a big difference in donations.

Studies 94

Studies Giving Time Online 94

NTEN

SEPTEMBER 24, 2009

In a study released earlier this year, Target Analytics found they have lower retention rates than offline donors. Tags: fundrasing katya andresen Newsletter NPTech NTEN online donors online fundraising rebecca higman. The trick is getting them to stay once they give.

Donor 84

Donor Online Mail Social Network 84

NTEN

MAY 5, 2011

Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels. Our analysis [ from the 2010 Online Giving Study ] showed the following: Fundraising is still about relationships.

Relationship 89

Relationship Studies Network Online 89

NetWits

DECEMBER 2, 2010

Retention – the goal of this type of communication is to enhance an already existing relationship and to encourage ongoing loyalty. This type of communication must provide the most value such as a regularly sent eNewsletter.

email 149

email Marketing Mail Metrics 149

NTEN

MARCH 26, 2009

Studies have found that direct mail donors converted to dual-channel donors exhibit much better retention and annual value. Tags: NPTech marketing NTEN Newsletter integrated communications tad druart. Conversely, online acquired donors also should be sent direct mail appeals unless they expressly opt-out of mail communications.

Integration 50

Integration Marketing Mail Channel 50

NTEN

SEPTEMBER 12, 2011

It's also a good idea to track your retention rate year-over-year as one of your performance indicators. Once you know who's participated before, you can ask those participants to "raise the bar this year", either by forming teams, growing their teams, or increasing their fundraising goals! The Extras.

Raise 77

Raise Data Help Money 77

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 9, 2009

He notes that they have a 80% retention rate with members and "you can't do that without listening." NpTech 101: How I read 2,000 Articles in 30 Days by Chas Grundy. He encourages staff to listen on many different channels and to blog what they learn in order to share with members. Clean house often, RSS subscriptions tend to pile up.

Literacy 51

Literacy Technorati RSS Bookmarking 51

NTEN

JANUARY 4, 2011

Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels. We found the following: Fundraising is still about relationships. Small improvements to the online experience can make a big difference in donations.

Studies 95

Studies Donor Online Giving 95

Care2

NOVEMBER 26, 2007

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Social Media 31

Social Media Advocacy Online Money 31

TechImpact

MAY 26, 2014

One of the biggest difficulties facing nonprofits today is donor retention. Fundraising Industry News Social Tech newsletter nonprofit nonprofit technology nonprofits npTech social media supporters technology' Image courtesy of 2click.

Newsletter 176

Newsletter Donor Help Social Media 176

Care2

AUGUST 8, 2007

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60) The lesson?

New York 28

New York Social Media Conference Advocacy 28