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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! For Phase 1, we aligned in this project by talking with key stakeholders to learn how they operate, what members need, and where they hoped to see improvements.

Phase 46
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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align. We’ll illustrate each of these 4 phases with an example of how we’ve done this for one of our clients, an organization in the health industry that provides an education program for their members. Phase 2: Research.

Phase 46
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Methods for Facilitating Innovation in Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

The curriculum was based on their “ Innovating for People ” design methods recipe book and “ taxonomy for innovation.” These are methods for developing solutions (any type) in service of people. By applying this approach to program development or strategy, your nonprofit can get more impactful results.

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Design by the User, with Inspiration from New York Fashion Week

Forum One

Involving users at each stage of creation—from discovery to low-fi design to product usability testing—brings emerging ideas to the table and amplifies the voices of those at the front lines of health, the environment, education, and all the global issues our work centers.

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Nonprofit Technology Consulting: 6 Steps to Success

DNL OmniMedia

Ongoing support can be especially helpful for organizations interested in completing their project in phases. Rather than finding a new consultant for each phase, you can partner with one consultant who is already familiar with your technology and can ensure your system remains cohesive. Phase 2: Implementing Your Tech Strategy Step 2.

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Said It Once? Now Say It 1,000 Times

NTEN

By taking your multi-channel messaging through the following simple, three-phase approach, you will effectively repurpose your content to reach its audience without adding more hours to your day. Supporters communicate with your nonprofit through multiple channels but engage differently with content depending on its delivery method.

Time 90
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Citizen Philanthropy: Delivering Impactful Pro Bono Support From Anywhere

Saleforce Nonprofit

We began by working on an alignment process called “ V2MOM ”, which stands for: Vision, Values, Methods, Obstacles, and Measures. In the next step, we tested and validated these potential business models through user-shaping labs, including volunteers, charity partners, and corporate pro bono managers. Volunteer Alliance Projects.