NetWits

SEPTEMBER 27, 2012

Foster an ongoing relationship with existing supporters. While most nonprofits would agree that using social media can help to foster relationships with supporters and better serve their constituents, an investment of any kind (time, money, or both) require proof of their effectiveness. Better serve their constituents.

Social Media 175

Social Media Media Social Channel 175

NTEN

AUGUST 27, 2012

Constituent Relationship Management, or CRM, has changed dramatically in the last decade. Once you got that list, you were lucky if your database had a report that helped you print mailing labels. Holly Ross. Executive Director. The message is clear. Your best bet at understanding your data was having a staffer with pivot table skills.

Strategy 87

Strategy System Database NTEN 87

3rd Sector Labs

AUGUST 15, 2014

For starters, data is an indispensable part of the story-telling to your donors and constituents, facilitating the formation of longer term relationships. By the way, NTEN posted some great tips for social media use , by Marc Pitman, founder of The Fundraising Coach. Use small data (i.e. Data and story-telling. and again. Conclusion.

Digital 138

Digital Data Marketing Org 138

NetWits

JULY 13, 2011

One of the first things you may notice on Twitter is the number of individuals who work in technology and/or nonprofits–likely due to Twitter’s early adoption at SXSW, PDF, NTEN and other nonprofit conferences. Consider how you can use Twitter to network with other professionals in your line of work. Targeted Prospecting.

Twitter 256

Twitter Press Nonprofit Social Media 256

NTEN

AUGUST 5, 2014

Key takeaways from the Email Marketing workshop that took place on Day 1: Fundraising is dependent on relationship building : Nonprofits should work year-round to cultivate and maintain relationships with donors, so that the ask is not a cold call at the end of the year. Channels such as social media can really help with this.

Communication 94

Communication email Marketing Reflection 94

Connection Cafe

APRIL 9, 2010

In today's NTEN NTC session "The Generational Divide of American Giving" Andrew Magnuson and Matthew Mielcarek, Nonprofit Consultants, discussed the recent research published by Convio , Edge Research and SeaChange Strategies on the Next Generation of American Giving. How likely is someone in Generation X going to donate to my organization?

Generation 50

Generation Research Relationship Donor 50

NTEN

SEPTEMBER 10, 2010

The key to making the relationship work is communication, cultivation, and caring. them relationship -- or worse. If you treated your Board members like major donors how would the relationship change? Creating a relationship with donors has always been about the donors needs, not the organization wants.

Donor 66

Donor Fundraising Doc Relationship 66

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 29, 2013

The npEXPERTS e-book includes Forbes’ most influential, top bloggers, CFRE/ACFREs, animal lovers and association pros, pioneers and innovators, peer-to-peer fundraisers and direct response agitators, online fundraising experts and direct mail gurus all in one place.

Content 120

Content Marketing Free Fundraising 120

NTEN

SEPTEMBER 24, 2009

Compare that with a recent downward trend in donor acquisition using offline channels like direct mail. Online donors are younger and have higher incomes than traditional direct mail donors. Every year, large numbers of online donors migrate away to other channels, primarily direct mail. The Cannibalization Argument.

Online 90

Online Fundraising Offline Blackbaud 90

Tech Soup

JULY 9, 2015

Writing Successful Direct Mail Appeal Letters In-House, Part 1 with Tom Ahern Nonprofit Marketing Guide / Webinar / Fee: $99, free w/ All-Access-Pass. Community of Practice: Chat with Anne Kreamer NTEN / Community of Practice: Women in NPTECH / Fee: Free. July 14 — 1 p.m. July 14 — 1 p.m. July 14 — 3 p.m.

Education 36

Education Online Netsquared NTEN 36

NTEN

MARCH 18, 2011

As I read case studies, blog posts and participate in sessions, I imagine replacing the term "social media" with "direct mail" or "email marketing." Social media fundraising is driven by a combination of relationships and immediacy. It's immediate (your birthday is a deadline, after all) and it uses established relationships.

Social Media 81

Social Media Tools Media Social 81

NTEN

OCTOBER 11, 2010

When PID is kept in different buckets, it’s harder to manage and create customized communication -- like when mailing addresses and emails are kept in separate systems, due to legacy databases or department requests. . But not all of these solutions scale, and many don’t lead to better user relationships over time. .

Data 55

Data Support Synchronous Mashup 55

Tech Soup

OCTOBER 13, 2009

Here's a fantastic blog post at NTEN from Network for Good 's Rebecca Higman and Katya Andresen (we've linked to Katya's excellent blog numerous times in the past ). Rebecca and Katya try to pin down the seemingly erratic behavior of online donors and offer some lessons on how we can develop longer relationships with Internet supporters.

Online 43

Online Donor Mail Social Network 43

NTEN

MAY 28, 2009

But how do you manage all the information about their giving along with all the personal details that are key to maintaining successful relationships, all for a price that won’t break your bank? Letters are produced by exporting and mail-merging in a different system; there is no integrated communications. You need them to survive.

Open Source 73

Open Source System Open Management 73

NTEN

FEBRUARY 17, 2010

Consumers/donors have expectations of an online relationship with their charities of choice that is different than what was expected just 24 months ago. It's a relationship driven by their experiences with their bank, their airline or travel site, and yes, Google, Apple, YouTube and eBay. . To get your invitation visit [link].).

Online 74

Online Giving Convio Mobile 74

Tech Soup

APRIL 1, 2013

The npEXPERTS e-book includes Forbes’ most influential, top bloggers, CFRE/ACFREs, animal lovers and association pros, pioneers and innovators, peer-to-peer fundraisers and direct response agitators, online fundraisers and direct mail gurus, all in one place.

Ideas 55

Ideas Fundraising Effective Blackbaud 55

NTEN

SEPTEMBER 8, 2010

Friendraising, by the way, is the concept of cultivating and developing relationships for purposes other than soliciting philanthropic gifts, such as for a volunteer role or in an advisory capacity. CC launched Red House@Your House with a mail and e-mail campaign. The fundraising piece does often come – just at a later date.).

Campaign 65

Campaign New York City Community Build 65

NTEN

JANUARY 4, 2011

What they do and don’t do has a big impact on donor relationships and the metrics we’ve uncovered. The Big Finding: Relationships Matter! But raising funds online is not about technology, any more than raising funds through the mail is about paper. We found the following: Fundraising is still about relationships.

Studies 95

Studies Donor Online Giving 95

Robert Weiner

JANUARY 11, 2009

This list came from my head, my bookmarks, and lists compiled by NTEN and Idealware for their donor management software surveys (and I’m not certain all of these are actually donor databases). Intelliworks Relationship Manager. Mailing Services of Pittsburg. It does not include custom systems, of which there are many.

Database 100

Database Donor Kintera Oracle 100

NTEN

JANUARY 11, 2011

You need to follow up and build relationships. We'll also look at other important ways to drive traffic to your donate page, such as integrated direct mail, social media, and PR campaigns. It's not enough just to put a "Donate Now" button on your home page; it's not enough to send out a couple of emails asking for support.

Fundraising 61

Fundraising Online Integration Relationship 61

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 21, 2017

I’m thrilled to be doing a session with Aisha Moore and Gina Schmeling at the NTEN NTC called “ Technology Wellness in the Nonprofit Workplace.” According to Rob Cross’s research, knowledge workers spend 90 to 95 per cent of their time on the phone, responding to e-mails or in meetings.

Collaboration 120

Collaboration Tips Tech Nonprofit 120

NTEN

NOVEMBER 11, 2011

With that experience in hand, along with previous training in direct mail and telemarketing programs for nonprofits, we've developed a handy list of twelve ingredients for successful multi-channel or integrated fundraising campaigns. Farra Trompeter is Vice President of Client Relationships and Strategy at Big Duck.

Campaign 66

Campaign New York City Calendar New York 66

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 25, 2009

Photo by Cell105 Note from Beth: Last week, I hunted down the nonprofit panel proposals for SXSW including one submitted by me on crowdsourcing social change (see the NTEN blog post ). There was a panel on slacktivism which caught my eye and later I spotted this post by Ali Cherry unpacking the concept. both offline and online.

Kiva 94

Kiva Myspace Mail Action 94

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 29, 2008

Two items grabbed from the NTEN Blog. Lauren-Glenn Davitian's " Be the Media -- Free Speech Unfurled " guest post on NTEN blog. Chris Brogan is doing an expert session over at NTEN. Check out Joe Solomon's slides about how to use social media to build relationships. Ever wanted to be a curator?

Nptech 50

Nptech Tag Summary Mashup 50

NTEN

MARCH 18, 2010

Chances are you probably already do this with Yahoo Mail or Google Docs or Flickr or Salesforce or Twitter or Facebook. We will see more innovation along the lines of The Extraordinaries, which puts the power of volunteering into the hands of mobile phone users and reconfigures the relationships between organizations and individuals.

Social 65

Social South America Disaster Mobile 65

NTEN

SEPTEMBER 12, 2011

Relevant messaging allows you to better cultivate your relationships with your supporters. And better relationships mean more sustainable fundraising dollars in the door. or to be added to you mailing list (paper or electronic). The Basics. Look at your registration form and start with the basics.

Raise 77

Raise Data Help Money 77

Connection Cafe

AUGUST 9, 2013

And perhaps your next tweet or mailing. While nonprofits often personalize direct mail campaigns—based on giving history, interests and past actions—that approach isn’t always carried over to their email campaigns. Helps data integrity (verify mailing address; find out interests). #3 I’m then more likely to read your next email.

email 48

email Campaign Test Benchmark 48

NTEN

MARCH 18, 2010

Chances are you probably already do this with Yahoo Mail or Google Docs or Flickr or Salesforce or Twitter or Facebook. We will see more innovation along the lines of The Extraordinaries, which puts the power of volunteering into the hands of mobile phone users and reconfigures the relationships between organizations and individuals.

Social 61

Social South America Disaster Mobile 61

NTEN

SEPTEMBER 14, 2011

Meanwhile half of your donors are unsubscribing from mailing lists because they hear from you too often. Creating and maintaining a quality relationship with each and every donor is essential to increasing revenue. Continually Improve the Quality of Relationships with Stakeholders. Does this situation sound familiar?

Process 92

Process Technology Raise Fund 92

NTEN

JANUARY 11, 2013

Here are a few quick tips for getting those donors to take your relationship to the next level by joining your monthly sustainer program. Doctors Without Borders. We've spent years figuring out how to recruit, retain, and upgrade monthly donors. Monthly sustaining donors.they're the best! Stable, reliable, predictable, rain or shine.

Donor 98

Donor Course Integration Relationship 98

NTEN

JULY 13, 2011

The 2011 eNonprofit Benchmarks Study is a joint project of M+R Strategic Services and the Nonprofit Technology Network (NTEN). Now, with Benchmarks Extra , we’re diving in deeper to reveal some interesting – and unexpected – relationships in the data. The 2011 eNonprofit Benchmarks Study (available at www.e-benchmarksstudy.com

Benchmark 59

Benchmark Rate Studies Consultant 59

NTEN

MARCH 26, 2009

"Find us on Facebook") on direct marketing pieces (including both mail and email). Instead, focus on building a mutually beneficial relationship. Tags: NPTech marketing NTEN Newsletter maddie grant lindy dreyer web2.0 Add sharing functionality to your email templates and signatures. That's a very good thing.

Social Media 71

Social Media Marketing Media Social 71

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 3, 2009

My autographed copy of Brian Solis 's (and Deirdre Breakenridge's) new book, Putting the Public Back in Public Relationships: How Social Media is Reinventing the Aging Business of PR just arrived in today's mail. Relationships: Defined as the number of friends or followers or community members.

Public 50

Public Metrics ROI Chapter 50

NTEN

JANUARY 11, 2011

Applying your constituent knowledge to your online communications strategy through segmentation can be the foundation for stronger donor relationships and ultimately, more fundraising dollars towards achieving your organization's mission. Segmentation can vary from simple to sophisticated.

Communication 69

Communication Results NTC Content 69

Connection Cafe

JANUARY 8, 2010

Personally, I’m already a week into my New Year diet and exercise regimen, but for nonprofit organizations, resolutions can be used to revitalize a number of initiatives around organization efficiency, relationships with donors and new goals to make a number of areas of better for both the nonprofit and its constituents.

Jordan 30

Jordan Offline Channel Exercise 30

NTEN

FEBRUARY 8, 2010

The challenge in online fundraising today is that it's more than just email: it's Facebook, and Twitter, and e-mail, and widgets, and your website, and your blog, and your supporters blogs, and. Lesson Two: Relationships are a Two-Way Street. I only know one other human who writes real paper-that-you-have-to-mail thank you notes.

Fundraising 61

Fundraising Lesson Social Media Mail 61

NTEN

SEPTEMBER 16, 2011

More and more systems are designed to provide this functionality, often called Constituent Relationship Management systems, or CRMs. That may be a better solution if your organization’s relationships tend to overlap in complicated ways. Determine what’s important, and then find a system that allows for it.

System 69

System Management Donor Process 69