article thumbnail

“Donor retention by the numbers”: Q&A with Caity Craver and Gary Carr

3rd Sector Labs

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148
article thumbnail

Everything your association needs to know about Generation Z

Nimble AMS

Statista reports that Generation Z is the most racially and ethnically diverse generation in US history. In the Global Millennial and Gen Z Survey , 40% of Gen Z respondents volunteered or have been a member of a community organization, non-profit, or charity. Boost your knowledge with these latest Gen Z trends: 1.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Donor Personas: How to Identify Your Unique Donor Audience

CauseVox

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. For instance: Customer Relationship Management systems (CRMs): help us track donor interactions and giving histories. People like surveys that are short and sweet.

article thumbnail

5 Ways to Use Donor Data to Increase Retention

NonProfit Hub

Track your supporters’ giving history. Yet, many organizations take a haphazard approach to managing giving histories, leaving nonprofits like yours with an incomplete understanding of their community’s giving habits. Choose a database that organizes your donors’ giving history data into succinct, easily-scannable timelines.

article thumbnail

Engage, request, repeat: The proven formula for retaining donors

Candid

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Donor 111
article thumbnail

Leveraging Email Automation to Enhance Donor Relationships

Get Fully Funded

Then, when a donor gives, fills out a survey, or takes another specified action, they trigger that message and receive the corresponding email automatically. Two weeks later , you send an email that lists several upcoming events and ways to get involved, along with a link to a survey the donor can fill out to tell you about their interests.

article thumbnail

Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

.orgSource

Images of the association’s founders, history, and current activities are displayed throughout the facility, and spaces were created to accommodate a variety of work styles. But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence. Today trust bleeds into everything.