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Are You Done With Digital Transformation?

.orgSource

Finding roadblocks in operations Understanding where data and business intelligence can support decision-making Unifying initiatives across departments and platforms Hearing the voices of your members and providing the content they are seeking True digital transformation is a process of continuous quality improvement.

Digital 221
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Why your association needs to adopt a data governance policy

Nimble AMS

However, according to a Gartner survey, 42% of data and analytics leaders do not measure or assess their data. Once you’ve arrived at a data governance policy, consider publishing it across your communication platforms to signal to members and industry stakeholders your data values.

Policy 117
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AI and Nonprofits: Will Bots Make Transition from Functional to Friendship?

Beth's Blog: How Nonprofits Can Use Social Media

With over 100,000 bots created on the Facebook Messenger platform and the rise of AI and conversational user interfaces (think SIRI), Gartner analysts predict by 2020 the average person will have more conversations with bots than their spouse.

Gartner 112
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From Gartner: Five Laws for Exploring Virtual Worlds

Beth's Blog: How Nonprofits Can Use Social Media

Hat tip to Jay Moonah for the pointer to this Gartner article about virtual worlds. but not necessarily in Second Life, according to Gartner, Inc. Meaningful corporate use of public virtual worlds/platforms will lag. Meaningful corporate use of public virtual worlds/platforms will lag. enterprises) will have a ???

Gartner 50
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Data-Enhanced Learning Management & Certification for Associations

Nucleus

The Nucleus data analytics platform has two dedicated and ready-to-use packages for precisely these types of analysis: Learning Management and Certifications. ” – Peter Sondergaard, Senior Vice President, Gartner Research. “Information is the oil of the 21st century, and analytics is the combustion engine.”

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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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Solving the Salesforce Talent Gap

Cloud 4 Good

In 2020, Gartner ranked Salesforce the #1 CRM for the 8th year in a row, with greater market share than the next nine competitors combined. billion in revenue for FY 2022 and more than 150,000 companies and 40,000 nonprofits currently use the platform to create value. Salesforce is projecting $26.01

Gartner 96