Pamela Grow

APRIL 10, 2024

But only print donor newsletters have the “sticky” quality that leads to greater donor loyalty — and the greatest gift of all, the bequest gift. Leading international fundraising copywriter, Lisa Sargent, calls print donor newsletters your “retention engines.”

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Stream Create Newsletter Retention 59

NetWits

MAY 22, 2012

Download the full Multichannel Fundraising Report. Download Now! Send an email or social media response, whichever directly corresponds to the channel used for giving, which both acknowledges the gift and shows an immediate effect. Leave the donor feeling satisfied that his or her gift made a real difference.

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Technique Retention Donor Online 201

3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

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Retention Donor Data Advice 148

sgEngage

MARCH 15, 2024

Some examples: Employee retention rate Absenteeism rate Employee satisfaction, quantified on a questionnaire or survey Free Guide Development Plan Toolkit Download Now Utilizing Effective Data Tools Many nonprofits started out as a grassroots group with a dream and some bootstraps.

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Measure Help Analysis Metrics 88

Nonprofit Tech for Good

FEBRUARY 12, 2021

According to the 2020 Benchmarks Data from M+R , overall online giving revenue increased by 10% in 2019, and revenue from monthly gifts increased by 22%. The average RoundUp App user donates $15 – $20 a month and has an 80% retention rate. That’s where RoundUp App comes in. The appeal of rounded up donations.

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Effective Fundraising Nonprofit Channel 278

Pamela Grow

APRIL 29, 2023

And the retention of those new donors was a leading cause of the decline. The sharp decline in new donor retention, which decreased by 21.8%, represents a significant challenge to the industry. The struggle to retain donors is widespread, with the lowest recorded donor retention rate at 42.6%. Monitor your donor retention.

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Retention Newsletter System Donor 52

Bloomerang

JUNE 12, 2023

According to the Association of Fundraising Professionals, the average donor retention rate in the U.S. As nonprofits work on strengthening donor relationships to improve retention, there has been an increased focus on the donor experience. Create a donor experience that strengthens supporter relationships. is around 45 percent.

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Personal Donor Summary PDF 84

Nimble AMS

NOVEMBER 27, 2022

Every time an individual gives, ensure you follow up with a thank you and details reporting how much their gift contributed to your financial campaign, exactly where the funds will go, and more. An instant thank you email or phone call to a new donor will increase their next gift by 39%. Download now. Contact your donors.

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Associations Donor Gift Tips 126

Nonprofit Tech for Good

DECEMBER 8, 2021

33% of donors give tribute gifts to family and friends. Donors are most interested in giving tribute gifts as memorials (43%), birthday gifts (25%), and on religious holidays (10%), such as Christmas, Hanukkah, and Eid al-Fitr. This allows you to easily promote each tribute gift individually via email and on social media.

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Trend Digital Marketing Fundraising 316

NetWits

MAY 15, 2012

Download the complete 2011 Online Fundraising Report to learn more about the 13% YoY growth, double-digit growth since 2009 and the top reasons your nonprofit should invest in its online fundraising program. Download the report now! . Retention, Retention, Retention. Learn from the Best!

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Online Fundraising Haiti Retention 230

Nimble AMS

APRIL 19, 2023

Increase volunteer engagement and retention with these tips to show volunteer appreciation and celebrate National Volunteer Appreciation W eek! What is National Volunteer Week? Allow them to share their favorite memories and provide a thank-you gift. Download now Send impact reports. Offer volunteer perks. Give awards.

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Celebrate National Associations Volunteer 110

Pamela Grow

FEBRUARY 15, 2023

And these programs also offer an opportunity to enhance donor retention, as they encourage long-term investment in the organization’s mission and programs, creating a more engaged donor base. Monthly giving programs are more than just the option of making a recurring gift.

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Program Build Giving Paypal 59

Neon CRM

AUGUST 4, 2023

It’s an important part of a good donor retention strategy. Get Specific About Your Donor’s Impact Pretend you gave your nephew $50 for a birthday gift. Mention their donation amount, if you can: Thanking someone for their $40 gift feels much more personal than thanking them for a nonspecific gift. We hope so!

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Template Gift Images Game 52

Neon CRM

SEPTEMBER 29, 2023

With 12% of all gifts made during the last few days of the year , fundraising emails are a powerful tool to encourage year-end generosity among your donors. If you haven’t, start planning for next year now by downloading our guide to annual funds. A $50 gift today helps make sure no family and no child is hungry this year.”

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email Giving Template Gift 98

Qgiv

JUNE 8, 2021

FEP, formed nearly two decades ago as a collaboration between donor management software providers and data analysts, releases quarterly findings on giving trends in the form of downloadable reports and in a free online dashboard. The overall 2020 donor retention rate was 43.6%, a 4.1% The Bad News. to an average of 19.2%.

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Report Project Effective Retention 52

Bloomerang

OCTOBER 11, 2023

Download the Bloomerang Mobile App from the App Store or Google Play. By offering the payment methods donors prefer, Tap to Pay meets donors where they are, so your organization never has to say “no” to a potential gift. 20% of donors will reconsider their gift if their preferred payment method is unavailable.

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Method Mobile United States Digital 100

Neon CRM

AUGUST 18, 2023

Giving and receiving gifts extends to others. In a season when many people are participating in gift-giving holidays, they’re inspired to give back to a worthy cause. For templates you can use to set up a welcome series for new donors and tips for donor retention, check out The Fundraiser’s Guide to Welcome Series.

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Campaign Giving Tips Mail 98

Pamela Grow

DECEMBER 1, 2022

Jeff recommends: Stay vigilant with gift processing. Check gift reports daily If you know a gift was supposed to be received by year-end and you don’t see it posted, follow up with your Data/Donor Ops team Do what you can to support gift processing – and thank your team! Download the slides by clicking here.

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Lesson Review Gift Slides 69

sgEngage

MARCH 22, 2024

Particularly for peer-to-peer (P2P) fundraising, mobile capabilities have become crucial in meeting donors where they are, providing a simple, fun donor experience that results in higher turnout, increased revenue, and better year-over-year retention of event participants, donors, and P2P fundraisers. And they will donate.

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Track Activities Active Activism 91

Nonprofit Tech for Good

JUNE 23, 2020

According to the 2020 Benchmarks Report , revenue from monthly gifts increased by 22% in 2019 and now accounts for 17% of all online revenue for nonprofits. For example, the Nature Conservancy offers both honor gifts and memorial gifts – each with their own donation page. 3) Launch a Tribute Giving Program.

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Practice Online Fundraising Nonprofit 339

Qgiv

MAY 4, 2021

Donor retention continues to be a challenge for many organizations, so simply growing the number of recurring donors can dramatically impact donor attrition. Monthly giving can do more than help you attract new donors, it can help you renew donors and cultivate them to higher gifts too! Have a “recurring gift” type on the gift record.

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Problem Program Giving Gift 105

Bloomerang

JANUARY 3, 2022

This will help you understand donor trends, such as if you reached a new audience, if the average gift amount increased, etc. . Total number of gifts. Average gift size. Median gift size . Retention rate of last year’s campaign donors . Number of donors who upgraded their gifts . Total revenue.

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Evaluation Metrics Campaign Fundraising 107

Bloomerang

DECEMBER 11, 2021

I know about donor retention rates, goals, etc., Whatever your mission, the better you tailor your message to what’s top of mind for people, the more likely you’ll be able to inspire them to make a gift to you now. These can be downloaded for free. Acquisition strategy and retention strategy go hand-in-hand.

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Rate Donor Retention Mail 105

Pamela Grow

OCTOBER 4, 2023

In other words, all about how great your organization is — and nothing about what your supporter’s gift makes possible. Download your Template below and follow along: 1. For example, “Pamela, your gift of $20 will multiply more than 6 times to save starving children” (Food for the Poor, Inc.).

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Template Results Fundraising Storytelling 52

Classy

JUNE 28, 2021

Recurring donors are over five times more valuable to your nonprofit than one-time donors due to their higher annual giving levels and retention rates. . Discover tips on goal-setting, a launch plan, campaign branding, donor retention, and more. Download the Guide Now. Download the Templates Now. Blog Posts.

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Resource Program Free Giving 82

NetWits

AUGUST 8, 2012

Download the full Multichannel Fundraising Report. Download Now! They then continue to give offline in similar proportions in subsequent years, although the amounts are typically not as large as the initial online gift. Online donor solicitations are powerful. 2011 Multichannel Fundraising Report.

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Offline Donor Online Fundraising 219

Pamela Grow

JANUARY 25, 2024

A few years back, I asked donor retention expert and copywriter Lisa Sargent for her advice on stewarding monthly donors, and here is what she said: Some “best practices” I’d recommend based on direct experience and personal research: 1.) Download this annotated example to see what Wiki does right…and what I’d do differently.

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Donor Wiki Wikipedia Mentoring 64

Qgiv

JANUARY 24, 2024

The six pieces you need in your fundraising strategy How to create your fundraising strategy The six pieces you need in your fundraising strategy While no two nonprofits are alike, they all share common goals, like donor connection and retention , memorable fundraising events, and supportive partnerships.

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Practice Strategy Guide Fundraising 52

Connection Cafe

NOVEMBER 19, 2018

million gifts. Assuring you have a successful retention rate starts with these four steps: Inform: Your community needs to know about your involvement. Acknowledgement: Thanking your donors, within 48 hours of their gift, is imperative to sustaining your relationship. GivingTuesday is full of excitement and many goals.

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Rate Retention Donor Gift 28

Pamela Grow

OCTOBER 22, 2023

Or maybe you’re a new major gift officer and you’d like to set up as many donor meetings as possible. If you’re looking for a starting point, download our free Survey Letter Template and modify it to suit your needs. If these scenarios sound familiar, this blog post is tailor-made for you.

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Donor Fundraising Relationship Survey 52

Get Fully Funded

SEPTEMBER 14, 2021

In this article, we’ll discuss the following six concrete steps your nonprofit can take to boost revenue and grow your organization: Track your organization’s retention rate. For instance, download Bloomerang’s development plan template for free to track your fundraising initiatives. Track your organization’s retention rate.

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Donation Strategy Retention Rate 64

Top Nonprofits

OCTOBER 27, 2021

I’ve never heard of a donor who complained that there was an extra button in their emails asking for a one-time gift and then another button asking for a monthly gift. So, join some programs with a small gift and see what others are doing. You really do not need to have any elaborate gifts. If that’s an e-news, great.

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Giving Massachusetts Gift Donor 110

Bloomerang

SEPTEMBER 4, 2018

Bottom line: gifts are the result of effective engagement. According to Roger Craver in his book Retention Fundraising , “The average nonprofit has a 60-70% chance of getting additional gifts from current donors, a 20-40% chance from a lapsed donor and a 2% chance from a prospect.”. Their customer retention rates dwarf ours.

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Donor Tips Retention Files 52

Bloomerang

AUGUST 21, 2023

Craft personalized thank-you messages and updates to strengthen relationships with donors and enhance donor retention. With text-to-donate, the donor can customize the amount of the gift. It’s essential to secure the bulk of the gifts from your honorees, sponsors, and awardees well before the event takes place.

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Action Report Practice Fundraising 72

Bloomerang

APRIL 5, 2021

of gifts per year x Avg. gift amount = Lifetime Value. Example: If your average donor has been on file for 5 years, gives an average of 3 gifts per year, with an average gift amount of $25 then their lifetime value is $375. [5 Do we have a cultivation plan and revenue goal for our major gift donors? .

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Donor Mail Gift Files 100

Nonprofit Tech for Good

APRIL 2, 2023

4) Stewarding and Engaging Donors One of the best things about ChatGPT is its ability to assist with donor stewardship, which is critical to boost donor retention. Whether you’re trying to identify your next major gift donor, prevent donor lapse, or uncover new giving opportunities, predictive analytics is key.

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Tools Fundraising Analytics Analysis 361

NetWits

MARCH 23, 2012

87% of organizations had at least one online gift of $1,000+. >> Download the Complete 2011 Online Giving Report for FREE Today. Second, it solves the retention problem that every nonprofit deals with by getting people to commit to more than one gift right from the beginning. 3) Clean up Your House.

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Trend Online Giving Blackbaud 268