The NonProfit Times

MAY 6, 2024

Cultivate curiosity and resolve to stay informed about trends impacting your work. Most organizations in this post pandemic world have embraced the use of communication channels like Teams and Slack. These, too, can be leveraged to encourage interaction, collaboration, and knowledge sharing.

Structure 105

Structure Exercise Challenge Skills 105

sgEngage

JULY 15, 2023

Donor management centers around proactively fostering relationships with donors and leveraging donor data to cultivate donor interest, maximize retention, and utilize donor resources effectively. This kind of meaningful outreach and accountability encourages donor enrichment and interest.

Management 52

Management Donor Blackbaud Retention 52

Allegiance Group

APRIL 15, 2024

When leveraged with other communication channels, direct mail can generate significant engagement and gift-giving from donors. This shows that appreciation for this communication channel is growing among younger generations. This channel also tends to see positive returns—for every $1.27 Mail enhances trust and credibility.

Mail 52

Mail Fundraising Nonprofit Channel 52

Allegiance Group

APRIL 15, 2024

It starts with a detailed analysis of your donor base, including average gift size, retention rates, and cost per acquired donor. What is the difference between donor acquisition and retention? Donor retention is how many donors continue to support your organization year over year. While different, these concepts are related.

Fund 52

Fund Donor Strategy Search 52

Bloomerang

MAY 15, 2023

The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. Build Supporter Journeys A supporter journey is the series of interactions a supporter has with your organization. Were there any trends or timelines you didn’t expect? Who participated? Who didn’t?

Data 94

Data Gift Relationship Interaction 94

Nonprofit Tech for Good

APRIL 2, 2023

While this tool is a valuable asset for nonprofits, it shouldn’t be seen as a substitute for human interaction. 4) Stewarding and Engaging Donors One of the best things about ChatGPT is its ability to assist with donor stewardship, which is critical to boost donor retention.

Tools 361

Tools Fundraising Analytics Analysis 361

Saleforce Nonprofit

JANUARY 19, 2022

Retention of online donors is low in the sector. However, retention requires communication. According to the Global Trends in Giving Report , 55% of donors worldwide prefer to give online using a credit or debit card. Action 3: Build Engagement From the First Interaction. So how can your organisation avoid these pitfalls?

Support 98

Support Online Conservancy Test 98

sgEngage

APRIL 10, 2023

For example, if you discover your donor retention rate is falling, you can focus on donor stewardship in the months leading up to Giving Tuesday to boost retention. Or, you may notice your donor base is trending toward a certain demographic, such as younger donors. History of donating or volunteering with similar organizations.

Demographics 72

Demographics Retention Donor Research 72

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 141

Donor Strategy Retention Relationship 141

Neon CRM

AUGUST 24, 2023

Trends Reports First, let’s look at reports that focus on large scale trends impacting the entire sector. Let’s take three different trends reports and outline how to use them to optimize your fundraising strategy. How to use it : Your organization should be prioritizing donor retention rates as part of its operations.

Hype 52

Hype Research Marketing Benchmark 52

sgEngage

MAY 27, 2021

Key fundraising metrics like donor retention rate, donation frequency, and fundraising return on investment (ROI). For example, if you discover your donor retention rate is falling, you can focus more time and resources on donor stewardship in the months leading up to GivingTuesday to boost retention.

Giving 119

Giving Retention Metrics Demographics 119

Bloomerang

MAY 10, 2022

We’ll explore: How does donor stewardship impact donor retention? How does donor stewardship impact donor retention? Your donor retention rate measures how many donors continue to give to your organization over time. Your donor retention rate measures how many donors continue to give to your organization over time.

Relationship 95

Relationship Donor Build Tips 95

Bloomerang

NOVEMBER 10, 2023

Therefore, one of the best ways to encourage donors to make major gifts is by building relationships with supporters and focusing on donor retention and stewardship. These core team members may also interact with other staff members to push certain initiatives forward. Look at each supporter’s giving history and identify trends.

Gift 99

Gift Raise Guide Relationship 99

Achieve

JUNE 1, 2023

Analyze your online giving trends and engagement metrics. Bloomerang recommends finding donor management software that lets you maintain comprehensive donor profiles with details about supporters’ past interactions with your organization and personal information. Their retention rate. Your online donor retention rate.

Donation 52

Donation Donor Giving Demographics 52

Allegiance Group

MAY 1, 2024

If you’re ready to find out how your nonprofit can buck trends and create a winning year-end campaign, this blog post is for you. Look at the previous year’s performance alongside today’s philanthropic landscape and overall market trends. Let each channel show off what it’s best at doing through multiple touchpoints.

Campaign 52

Campaign Guide Fundraising Storytelling 52

Cloud 4 Good

DECEMBER 7, 2021

With each passing year, new generations of students are utilizing mobile-first features when interacting with technology. This trend carries over to applying to programs in Higher Education. The product roadmap is now more focused on retention and activities that support that goal and all aspects of student support.

Education 59

Education Student Application Retention 59

Bloomerang

MAY 31, 2022

That’s because all nonprofits have similar goals, including connecting with more donors, boosting their donor retention rates, and developing strategic, sustainable partnerships with other organizations. Donor stewardship helps you boost your donor retention rate , helping you earn much more over time. Major gifts. Online fundraising.

Strategy 104

Strategy Develop Fundraising Nonprofit 104

Qgiv

JANUARY 24, 2024

The six pieces you need in your fundraising strategy How to create your fundraising strategy The six pieces you need in your fundraising strategy While no two nonprofits are alike, they all share common goals, like donor connection and retention , memorable fundraising events, and supportive partnerships. Take a look at your social media.

Practice 52

Practice Strategy Guide Fundraising 52

DNL OmniMedia

JUNE 28, 2023

Your nonprofit uses a variety of online communication channels, platforms, and tools to streamline your operations and raise funds. For example, eCardWidget’s guide to donor retention explains how trends in donor data can reveal which donors are at risk of lapsing.

Platform 52

Platform Donor Online Social Media 52

sgEngage

MARCH 4, 2022

Understanding these giving trends will help your nonprofit make smarter choices and forge stronger relationships with your donors. Since 2018, website donations have increased by 10%, beating out every other donation channel. . Prioritizing convenience can help you increase donor engagement, retention rates , and attendance numbers!

Studies 82

Studies Experiment Giving Generation 82

Connection Cafe

FEBRUARY 18, 2016

This week, I was fortunate to get a sneak peek at two of the nonprofit sector’s leading tech experts musing on their technology trend predictions for 2016. With dipping donor retention rates , it’s critical for all of us to focus holistically on how your supporters are experiencing your brand throughout their donor journey.

Trend 20

Trend Tech Meme Retention 20

Connection Cafe

FEBRUARY 18, 2016

This week, I was fortunate to get a sneak peek at two of the nonprofit sector’s leading tech experts musing on their technology trend predictions for 2016. With dipping donor retention rates , it’s critical for all of us to focus holistically on how your supporters are experiencing your brand throughout their donor journey.

Trend 20

Trend Tech Meme Retention 20

Allegiance Group

JUNE 7, 2023

While nonprofit organizations should always actively recruit new supporters, you need to maintain a healthy balance between acquisition and retention. A 2022 Fundraising Effectiveness Project study found while overall fundraising grew by 2.25%, retention rates declined. Carving out time to interact with major donors face-to-face.

Donation 52

Donation Practice Fundraising Gift 52

Connection Cafe

NOVEMBER 29, 2017

Social listening tools can help inform communications for your strategy while offering powerful opportunities for real time, personalized multi-channel engagement. . If you utilize a multi-channel engagement tool you’ll be able to regulate your brand perception across all media instantaneously and seamlessly. .

Social Media 23

Social Media Retention Donor Media 23

Neon CRM

NOVEMBER 29, 2023

Let’s take a look at the impact of what we call the “Generosity Experience”—the overall trust that a supporter has when interacting with a nonprofit’s marketing, revenue, or impact activities. GivingTuesday is a valuable day to engage new donors, reconnect with existing ones, and engage a group of primarily small-dollar donors.

Lesson 52

Lesson North America New York Kentucky 52

Greater Giving

JULY 18, 2023

You collect information at every turn, whether someone fills out your donation form, registers for an event, interacts with you on social media, or browses your website. Communication preferences: Know which channels donors prefer being contacted on. Looking at your data, identify trends in donors’ past giving history.

Data 98

Data Donor History Demographics 98

The Science Behind Engaging your Supporters

JUNE 6, 2019

Donor asks will become more targeted and fundraisers will have better guidance in when to ask and in what channel to ask first. My mantra for fundraisers is: Do something today to impact revenue, response, and retention. Direct Response innovator, Roger Craver is a Donor Trends investor. with another major office in Boston.

Washington 101

Washington Analytics Boston Companies 101

Bloomerang

JUNE 14, 2021

Once people walked toward online channels; today consumers are running towards them. . McKinsey survey respondents were three times likelier now than before the pandemic to say at least 80% of customer interactions are digital in nature. Digital product acceleration is trending across businesses worldwide. .

Digital 119

Digital Strategy Nonprofit Phase 119

Top Nonprofits

OCTOBER 18, 2021

Facebook is hardly a new platform for nonprofit organizations to interact with supporters. Rather than moving Facebook supporters to a different channel, the goal is to grow relationships with them from within the platform itself. Then, we’ll wrap up with three tips to help your organization make the most of the trends.

Social Media 52

Social Media Media Fundraising Change 52

Bloomerang

DECEMBER 19, 2023

That means you likely won’t see the results—increased fundraising revenue, increased donor retention rate, increased average gift size—that you would likely see when using a paid solution. Top Free Fundraising Software Solutions Fundraising software solutions are tools nonprofits can use to accept online donations and report on giving trends.

Software 86

Software Free Tools Adobe 86

Connection Cafe

JULY 9, 2019

Do you have a comprehensive retention plan to keep your students engaged and help them reach their academic goals? Your faculty and staff play a critical role in creating a culture of retention. n-ear) – noun: the architect, and engineer of retention strategies to facilitate the matriculation of students. Retentioneer (ree-?ten(t)-sh?n-ear)

Education 22

Education Student Retention Facilitation 22

DNL OmniMedia

JULY 14, 2021

Your nonprofit database stores information on your supporters such as their name, contact information, and past interactions with your nonprofit. Your team can also use your nonprofit database’s communication tools to identify engagement trends such as open and response rates. It can help make data-driven decisions. Engagement history.

Database 52

Database Software Template Nonprofit 52

NetWits

DECEMBER 2, 2010

Try referencing past interactions or observed behavior whenever possible. Retention – the goal of this type of communication is to enhance an already existing relationship and to encourage ongoing loyalty. Here, you will want to consider the timing and focus of all the current communication channels and efforts (i.e.

email 149

email Marketing Mail Metrics 149

Gyrus

OCTOBER 11, 2016

That etiquette trick is the simplest thing that one can do on the phone, but it goes a long way in aiding communication partner’s retention and appreciation of your call. Things like this may seem like it is common sense, but you would be very surprised at the interactions your personnel has on behalf of the company.

Application 68

Application Training Train Business 68

Connection Cafe

JANUARY 12, 2014

In this npEngage post, One Thing Most Nonprofits Stink at (Donor Retention) and How You Can Change It in 2014 , Frank Barry has rallied some of the industry’s brightest minds to weigh-in on the #1 key to a successful donor retention strategy. Take a look. It’s time to flip that statistic on it’s head.

Communication 32

Communication Retention Childhood Statistics 32

Qgiv

JULY 21, 2022

Multi-channel marketing is the practice of communicating and marketing across many channels. By leveraging multiple communication channels—email, mobile, direct mail, websites, social media, paid and earned media, SEO, and more, you expand your reach to engage new donors and supporters. Why is it important for nonprofits?

Channel 59

Channel Marketing Fundraising Nonprofit 59

Connection Cafe

MARCH 4, 2019

That might seem low, but it’s actually on track with other online trends. There is perhaps no more telling data point than this: online donors 65-years and older have the highest retention rate. And donors that are 55-years and older have the highest retention rates for both online and offline giving. of total sales.

Online 36

Online Giving Offline United States 36