Candid

FEBRUARY 27, 2024

Follow-up questions might ask about specific aspects of the service or clients’ interactions with the nonprofit. If you can trust the data to be representative, you can trust it to yield actionable insights. If you don’t have access to external benchmarks, another approach is to compare your own organization’s results over time.

Rate 128

Rate Survey Nonprofit Sample 128

Bloomerang

MAY 28, 2024

Each solicitation and interaction with donor prospects provides the opportunity to learn and improve. Accompany senior staff and board members who enjoy making solicitations and watch them in action. The overriding benchmark is that there is steady progress toward meeting core goals and objectives.

Advice 57

Advice Job Fundraising Texas 57

M+R

MAY 31, 2022

We saw some of the impacts of these changes in this year’s Benchmarks. Pre-MPP, we all agreed that open rate generally reflected the rate at which people were interacting with an email. Meaning, we’re fairly certain a real human person interacted with this email. Make strategic adjustments? Now, let’s dig deeper. Maybe yes!

Mail 106

Mail Spam Rate email 106

sgEngage

JANUARY 16, 2024

And stories inspire action. That face-to-face interaction also affords the opportunity to make the ask or nudge those whom you’ve already asked. Stewarding your relationship is easier with in-person interactions. Tell a Powerful (and Personal) Story Humans are hardwired for narrative. Stories help us pay attention.

Effective 77

Effective Tips Fundraising Blackbaud 77

Forum One

JUNE 9, 2023

This year, Forum One took home three gold, two silver, two bronze, and one merit award in the website, apps, and interactive, and annual report categories. City Health Dashboard Gold – Apps and Interactive The City Health Dashboard’s goal is to improve the health and well-being of people in communities throughout the United States.

Award 70

Award Colorado Washington Wisconsin 70

sgEngage

DECEMBER 18, 2023

It is about actively making meaning in interaction with a social context. No amount of information matters for equitable change if it is disconnected from relationships and social interaction. However, the questions that make change possible are those that invite people into reflection and shared action.

Knowledge 73

Knowledge Philanthropy Change Work 73

Forum One

FEBRUARY 17, 2022

By amplifying the voices that spark global change, the Anthem Awards are defining a new benchmark for impactful work that inspires others to take action in their communities. The tool provides educational and actionable resources to make it possible for people to have candid conversations about race and ending racism.

Award 46

Award Kansas City Museum Kansas 46

DNL OmniMedia

FEBRUARY 11, 2021

You can discover that early in the process and redirect your team toward more impactful actions. It can sit on top of any CRM solution, Blackbaud or otherwise, and is focused on helping your team identify, set, and monitor goals and benchmark performance against internal and industry peers. Peer Benchmarking. Moves Management.

Blackbaud 52

Blackbaud Guide Management Fundraising 52

NTEN

JUNE 4, 2013

Yes Benchmarks Data Data Integration Integration & APIs Leadership Mobile & Social Media NPTech Community Organizational Culture Staffing Strategy Communications Fundraising IT Staff' The results of the study are available in this graphic report.

Studies 89

Studies Data Report Management 89

Qgiv

DECEMBER 7, 2022

However, many organizations fail to properly track gift officer portfolios, gift officer actions and donor pipeline management within their donor database management. Standardization around portfolio tracking, donor interactions, documenting proposals, and next steps is critical to the health and sustainability of any fundraising program.

Database 52

Database Track Donor Management 52

Nonprofit Tech for Good

DECEMBER 8, 2021

The Plain Language Action and Information Network. M+R Benchmarks Report. The Metaverse is a digital reality that combines aspects of social media, online gaming, augmented reality (AR) , virtual reality (VR) , non-fungible tokens ( OpenSea ), and cryptocurrencies to allow users to interact virtually.

Trend 316

Trend Digital Marketing Fundraising 316

sgEngage

FEBRUARY 4, 2022

For-profit companies have relied on these strategies for years to serve up relevant content and personalized experiences to deepen engagement with their brand, and donors now expect that in their interactions with nonprofits. . Examples of performance tools include performance analysis and benchmarking. . What is Data Intelligence?

Data 97

Data Houston Classes Analytics 97

M+R

JULY 27, 2023

That assumption was also backed by years of UCS’s email fundraising metrics consistently beating M+R benchmarks. If too little cultivation was a real problem, we’d have seen it show up in fundraising metrics, right? In this case, we’re curious whether specific types of cultivation have a bigger impact (e.g.,

Fundraising 52

Fundraising Test Advocacy Metrics 52

Qgiv

JANUARY 17, 2024

After all, organizations can raise up to 31% of online revenue in December , as reported by M+R Benchmarks. By categorizing year-end donors into distinct segments based on factors like past giving history, interests, and engagement level, you have the opportunity to create targeted interactions. Small or big, every gift matters.

Retention 52

Retention Difference Donor Strategy 52

Neon CRM

OCTOBER 23, 2023

That is, 80% of the desired actions are completed by 20% of the audience. Step #2: Set Your Fundraising Goal(s) Benchmark your success by setting goals for your major gifts program. In almost every industry, the 80/20 rule applies to nearly all aspects of a business. Starting a capital campaign or annual fund program?

Gift 52

Gift Program Track Campaign 52

DNL OmniMedia

OCTOBER 13, 2020

Moves management allows major gifts officers to understand where each prospect is in that cycle, so they’re able to discern and take action on the best next step. Regardless, consider the following for each prospect: What is their current interaction with your nonprofit? A timeline in which those actions should take place.

Effective 98

Effective Management Guide Fundraising 98

Care2

APRIL 22, 2009

57) Mobile (15) Nonprofit Benchmark Studies (15) Nonprofit Events (36) nptech (8) Online Advertising (5) Online Advocacy (47) Online Fundraising (97) Online Marketing (59) Online Organizing (32) SEO (3) Social Networking (109) Technology (31) Trends (51) Video (27) Volunteering (2) Web 2.0 (60)

Social Media 68

Social Media Twitter Action Advocacy 68

Greater Giving

OCTOBER 10, 2022

Think of actionable steps and physical outcomes, such as reaching a benchmark on new construction or funding a specific program. Your message should be clear and concise, with a strong call to action. QR codes are a popular and useful way for someone interacting with your material in-person to access your online giving page.

Social Media 72

Social Media Donation Hunger Donor 72

Amy Sample Ward

MAY 17, 2011

I shared results from the newest eNonprofit Benchmarks Study from NTEN and M+R Strategic Services. Advocacy actions and items of personal interest tend to result in more click-throughs from newsletters. Last week, I visited Omaha, Nebraska, and had a great time presenting to the PRSA Nebraska chapter.

email 169

email Marketing Nebraska Omaha 169

Cloud 4 Good

FEBRUARY 23, 2022

The seamless drag and drop interface of Salesforce native reporting is much easier than what is found in any Blackbaud product to interact with. Now, you’ve got the perfect solution for any analytical problem you’re trying to solve (Check out this webinar that shows this solution in action).

Blackbaud 88

Blackbaud Report Analytics Database 88

NTEN

JULY 5, 2012

Over 450 people joined us for the 2012 Benchmarks Extra: Facebook webinar we co-hosted with NTEN and the Ad Council last week. Combine all this knowledge with your free copy of the Benchmarks Extra: Facebook study , and you’ll be rocking your organization’s Facebook page in no time! Daily Action Rate? Q: I missed the webinar.

Metrics 64

Metrics Facebook Question Benchmark 64

BoardAssist

NOVEMBER 10, 2015

Interactions like shares, comments, retweets, and favorites tell you that your messages are resonating with your nonprofit’s fans and followers that measurably fill the top of your in-bound marketing funnel. But how do you know when the number of interactions you’re getting is good? If there room for improvement? Key Takeaway.

Social Media 40

Social Media Media Time Social 40

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2011

“We tie our social media efforts back to three KPIs: actions taken , donations made , and customer service wins. Not minutes before, KD Paine had just said the same thing in an email: &# Relationships are the end result of all the interactions and engagements you have with an organization, in social media or otherwise.&#.

Measure 100

Measure Social Media Survey Relationship 100

Forum One

MAY 11, 2021

Start by establishing clear and defined benchmarks on what success looks like for your organization to help manage expectations. Most often referred to as a Customer Relationship Management platform, a CRM gives you the ability to manage interactions and relationships with current and potential contacts.

Tools 52

Tools Tips Integration Evaluation 52

Connection Cafe

AUGUST 9, 2013

They send relevant content based on subscriber interests, preferences and actions. While nonprofits often personalize direct mail campaigns—based on giving history, interests and past actions—that approach isn’t always carried over to their email campaigns. Test Subject Lines And Calls to Action, For Starters.

email 48

email Campaign Test Benchmark 48

Everyaction

JUNE 11, 2018

M+R Benchmarks Report , 40% of nonprofit website visitors in the year 2017 were using a mobile phone - a 9% increase from the year prior. On a small mobile screen, the more content being displayed, the smaller and harder to interact with it becomes, so minimize as much as possible for a positive mobile experience.

Mobile 65

Mobile Technology Social Media Phone 65

Connection Cafe

JULY 8, 2016

They all are the same thing: a window that pops up upon a certain trigger (on entry or right before a user tries to exit the site) and stops visitors from interacting with the page until they complete an action. I’m sure you’ve seen them, interacted with them and, most likely, been really annoyed by them in the past.

Websites 30

Websites Michigan Case Study Nonprofit 30

AccelEvents

JANUARY 30, 2022

An event management system like Accelevents , which collects attendee data and provides insights in an actionable dashboard, will streamline this process. . Lead generation is far easier when your attendees interact with an online format. Set benchmarks for success (i.e., Require session sign-ups. target cost per acquisition).

Generation 52

Generation Registration ROI Stream 52

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 19, 2011

There are three main types of crowdsourcing: Work, Input and Action. Some creative work is crowdsourced in the form of creative or design contests while others are produced by interactive agencies that gather and vet online communities of designers, artists and producers to be part of a creative development process. Measuring Action.

Measure 104

Measure Aggregator Platform Consultant 104

Nonprofit Tech for Good

MAY 25, 2024

Marketing automation can help you with: Broad, audience-building efforts (think: scheduling social media posts) Steady engagement tactics (think: sending out your weekly newsletter) Workflows that target visitors who complete certain actions (think: sharing a viewbook when someone fills out a form) And a whole lot more.

Marketing 193

Marketing Fundraising Test Nonprofit 193

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 15, 2010

This panel will discuss realistic metrics and benchmarks any organization can use in their campaigns and ensure that your using the right strategies and tools to listen and engage your audiences on different social networks. It may require internal culture change – actionable listening and experiments. Notes and Resources.

ROI 103

ROI Social Media Media Social 103

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 17, 2013

As a Master Trainer, one of my favorite models of training adults is the Peer Learning Exchange where a group of participants who are working on a similar project or domain of practices interact regularly to learn how to do it better. Remember also that goals for Giving Days go beyond dollars.

Hosting 94

Hosting Foundation Question Giving 94

Connection Cafe

MAY 29, 2014

And there’s certainly truth with that statement – the 2013 Benchmark Report is broken up by not only NTEE verticals but by revenue band and email tier – but the sheer size of an organization’s email file is starting to mean a lot less. For the last seven years, the Benchmark Report measured total and usable email housefile size.

email 40

email Files Broadcast Metrics 40

Connection Cafe

AUGUST 13, 2014

Start by offering a call to action, an option for people to engage with your organization. Calls to Action. A call to action is a specific action you want someone to take. Traditionally, a call to action has been to donate in response to a direct mailing or a phone call. Reasons for Constituents to Engage.

Action 44

Action Laptop Mail Pledge 44

Connection Cafe

FEBRUARY 10, 2014

Dennis McCarthy gave us a sneak peak of the 2013 online benchmark report last year , who will make an appearance this year? These interactive small group sessions are an opportunity to engage with peers and get actionable takeaways from leaders like Nancy Schwartz, Sarah Durham, Richard Dietz and many more. Year-Long Learning.

Conference 45

Conference Technology NTC NTEN 45

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 30, 2011

A few weeks ago, HandsOn Network launched The Good & Ready Campaign that leverages interactive technologies and social networking to support their partners, The American Red Cross , Ready.gov and FLASH by recruiting, inspiring and mobilizing volunteers in support of their goals for September, National Emergency Preparedness Month.

Hurricane 97

Hurricane Measure Social Media Pledge 97

Neon CRM

AUGUST 10, 2023

Their latest iteration, titled “Radical Impact” will bring together over 25,000 nonprofit professionals across three days and 75+ high-impact sessions to provide them with actionable next steps in their fundraising and marketing efforts. The conference also includes two experiences available at an additional cost.

Conference 98

Conference NTC Virtual Registration 98