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How Government Can Adapt to the Current State of Twitter

Forum One

As a government entity, you may have joined Twitter years ago, using it to provide valuable customer experiences to your constituents and communities. Social media managers and communications professionals across industries are also reconsidering how they use—or don’t use—Twitter. Does Twitter help us achieve those?

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Open311: What Nonprofits and Public Libraries Can Gain from Open Government

Tech Soup

A few weeks ago, I attended a panel discussion on open government data. The event was presented by Twilio and Open 311 , one of the organizations leading the charge to make government data public, accessible, and usable. Tim O'Reilly painted a breathtaking picture of the future of government.

professionals

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Social Media Policies

NCE Social Media

Mashable has a nice story about why you should have a Social Media Policy at your agency. The Social Media Governance website has 82 examples of social media policies in place at corporations. Tags: Education and Training Policy Tools mashable social media. I would be happy to post it here at this blog.

Policy 100
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Social by Social: Handbook launched!

Amy Sample Ward

Social by Social: a practical guide to using new technologies to deliver social impact - the handbook I co-authored about using social media and communications technology to change the world! Why Social by Social? Social by Social’ is a term we’ve invented to make sense of what we’re talking about.

Social 100
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Goverment and Social Media: Online Approaches for Inviting and Collecting Public Input

Forum One

I was invited to present last week at the University of Maryland's Human Computer Interaction Lab's workshop on Government and Social Media. We had a great discussion about how government agencies are using social media, and how the research community can support their efforts. Here is a nice summary of the event.

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Online Approaches for Inviting and Collecting Public Input

Forum One

I was invited to present last week at the University of Maryland's Human Computer Interaction Lab's workshop on Government and Social Media. We had a great discussion about how government agencies are using social media, and how the research community can support their efforts. Here is a nice summary of the event.

Public 48
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Social Enterprise Summit's Policy Track

Beneblog: Technology Meets Society

One of the highlights of last week's Social Enterprise Alliance's Summit was the Launch of the Policy Track. We were delighted to have with us Carlos Monje of the White House Office of Social Innovation (so new, it doesn't have a website). Social innovation. Social innovation is broader and apparently easier to sell.

Policy 104