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The Phases of Service Design

Forum One

There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! This is a good point to get representative members of different teams in a room together to map out the current service delivery. Phase 2: Research The next phase is research.

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align.

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[ASK AN EXPERT] Does Sharing A Campaign’s Fundraising Goal Drive More Donations?

Bloomerang

Today’s question comes from a nonprofit employee who wants advice on whether or not it’s a good idea to announce and share a financial goal for their fundraising campaign. . He’s worried we may not reach the goal; I’m worried we may exceed it. — Goal Averse. A nonprofit may simply announce a fundraising goal.

Goal 126
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To Build or Buy a Software Solution: Which is Right for You?

Association Analytics

Throughout the evaluation process, it’s important to keep your association’s unique goals and success metrics top-of-mind. Creating your unique product requires a dedicated team with the appropriate skills. The first phase of crafting comprehensive requirements can be very time intensive.

Software 321
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5 tips to prepare for a successful AMS implementation

Nimble AMS

Our team is here to help! Take time to document your processes to put your team on track for a successful AMS implementation. Work with your software vendor to see how your new AMS will meet your organizational needs and better support your association. Ask questions Work to keep communication open with your AMS vendor team.

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3 Reasons Every Nonprofit Tech Project Should Begin with a Discovery

Nonprofit Tech for Good

A tech “discovery” is the initial, independent phase of a technology project where key analysis, design and planning are performed BEFORE a buy or build decision is made. Discoveries are essentially risk mitigation exercises, and they should be a separate contract from the build phase whenever possible. Why is that? It’s about people.

Tech 264
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Accessibility Goals: Moving Past Compliance

Forum One

Within Forum One, and among the mission-driven organizations we work with, I sense that more people understand that accessibility isn’t a box to check, but rather an integrated part of project design and delivery. Perhaps the dramatic changes to work and home life brought on by the pandemic sparked a greater understanding of accessibility.