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Digital Transformation for Government Agencies

Forum One

Digital transformation or modernization for government agencies is about using new technologies to effectively change an agency’s ability to engage audiences and achieve its mission. Though digital tools and systems play a big role in this transformation, it’s about more than just the tools. Define your goals.

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10 Digital Marketing & Fundraising Trends for Nonprofits in 2022

Nonprofit Tech for Good

Below are the notes from the “10 Digital Marketing & Fundraising Trends to Watch in 2022” webinar presented by Heather Mansfield on December 1. The webinar was designed as a supplemental course to the webinar series required to earn a Certificate in Digital Marketing & Fundraising. Select a Crowdfunding Platform.

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Migrating Your Government Services to Digital: Getting Started

Forum One

Co-authored by Brian Stewart , Senior Government Executive, Siteimprove. There are a number of drivers for migrating your government services to digital such as the Integrated Digital Experience ACT (IDEA). Start with thinking about what services you have that are digital or need to move to digital.

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Forum One Honored With 11 Vega Awards

Forum One

The Vega Awards acknowledge those who create and continually expand the digital universe. Organized by the International Awards Association (IAA) , the awards recognize and honor the outstanding performance, talent, and effort of the best digital and creative professionals worldwide.

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Experts Weigh In: Applying Artificial Intelligence (AI) and Machine Learning (ML) for Government

Forum One

I find the rapid developments in Artificial Intelligence (AI) and Machine Learning (ML) thrilling, with endless applications for our Forum One partners, but I know from discussions with my counterparts in government agencies that AI and ML can also be mystifying, and even scary. Jay has advised U.S.

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Why Nonprofits Need to Be Early Explorers of the Metaverse

Nonprofit Tech for Good

It is a digital reality – a cyberspace made up of multiple virtual worlds – that combines components of social media, gaming, virtual reality (VR), augmented reality (AR), cryptocurrencies, and non-fungible tokens (NFTs). The metaverse is being conceptualized and developed as the merging of our physical existence with our digital lives.

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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans. Not part of a government agency? Want more ideas?