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3 Design Thinking Facilitation Resources for Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Almost four years ago, I wrote my experience as a participant n a design-thinking lab to give input on a digital strategy for a philanthropy. The design lab was facilitated by Pete Maher, founder of Luma Institute. I even facilitated design labs to help with the research for my book, The Happy Healthy Nonprofit.

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Introducing our Book Group Facilitation Guide!

VQ Strategies

In response to many requests, we have developed a facilitation guide for formal and informal book groups. How did your experience of “community” change in recent years, and how did that experience apply to your efforts to engage volunteers or serve clients? The post Introducing our Book Group Facilitation Guide!

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Design for active learning: Tips for nonprofit facilitators

Charity Village

To start designing for active learning, consider your session as an opportunity for you to share what you know with participants but also a chance for them to share what they know with each other. In active learning environments we aim to bring everyone’s experience and knowledge into the room, not just the facilitator’s.

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How to Apply Service Design to the Social Sector

Forum One

Service design principles can be applied to the social sector to craft audience experiences that create positive change in the world. Overall, here are four key reasons why service design is important to nonprofits, foundations, and government agencies. Improve the user experience. Strengthen your brand.

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Customer Experience: 5 Considerations When Assessing Volunteer Management Software

Volunteer Hub

While these factors are all important, the success of implementation and long-term utilization often hinges on customer experience (CX). What constitutes as great customer experience as it pertains to implementing volunteer management software?

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The Art of Facilitating Meetings with Sticky Notes

Beth's Blog: How Nonprofits Can Use Social Media

Post-It Note Facilitation of A Network Map - 2012 Pakistan NGOs. What’s in your facilitation toolkit? Take for example my colleague Eugene Eric Kim who shares his facilitation toolkit which includes links to his favorite Post It notes and markers. When I facilitate training, I use analog and digital tools and materials.

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Methods for Facilitating Innovation in Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Last month I had the pleasure of taking the Luma Institute Train the Trainers workshop where I got a chance to immerse in practicing facilitation techniques based on human centered design principles. The workshop instructor Peter Maher is founder and CEO, of Luma Institute , and a Jedi Master.