Nonprofit Tech for Good

APRIL 17, 2021

Corporations in today’s world don’t just want to support your mission once, they want to create long-lasting and tangible change alongside you for years to come. In business, customer retention is “big business.” We’ve borrowed basic business principles to help you steward your partners like a boss !

Help 269

Help Retention Tips Template 269

TechImpact

JUNE 4, 2014

The good news is, a simple change in frame of mind when thinking about your volunteers could be all it takes to greatly improve retention and engagement. Additionally, understanding what benefits will come as a result of this change in thought process is sometimes difficult to comprehend as well. Better volunteer retention.

Retention 184

Retention Volunteer Marketing Help 184

Nonprofit Tech for Good

MAY 16, 2024

This change reflects a broader trend in nonprofits. It’s changing how we identify potential donors and set targets. It’s changing how we identify potential donors and set targets. Artificial intelligence is also changing how we personalize donor experiences and maximize donations. Nonprofits can embrace AI.

Donation 236

Donation Data Fundraising Analytics 236

Association Analytics

MAY 4, 2023

Having strong knowledge of analytics can help you better understand what drives membership engagement , retention , and growth. Having these kinds of insights will make you a rockstar at your association because you’re tying decisions to data and showing measurable results.

Analytics 321

Analytics Skills Knowledge Associations 321

Association Analytics

DECEMBER 13, 2023

Paired with your experience and judgment, your decisions can be data informed or data guided using less specific data measurements. Consider your average spending year over year or the trend in your retention over a period of time. It’s time to change that thought process! Be specific about what data you keep and why.

Data 169

Data Tips Associations Government 169

Nonprofit Tech for Good

APRIL 21, 2022

A major motivator for generous giving to nonprofit organizations is contributing to a solution and changing something for the better. It lets donors determine for themselves that their donation, involvement, and passion moved the needle and made a measurable contribution to the world. Nothing feels better than that. 4) Give outcomes.

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Impact Donation Donor Social Media 325

Bloomerang

APRIL 17, 2024

Is your organization feeling the changes in our economy, society, and communities? Each of these industries needs to study an aspect of their output to see how it performs and decide if they need to change. Some organizations utilize Key Performance Indicators (KPIs) to measure their goals.

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Data Metrics Measure Goal 105

Bloomerang

JUNE 3, 2024

Small nonprofits face even more challenges when it comes to securing funding in comparison to larger organizations—from low donor retention rates to limited resources to an overall lack of unrestricted funding. This led to better retention rates among supporters, doubling annual fund revenue and increasing monthly recurring givers tenfold.

Arts 70

Arts Culture Fundraising Nonprofit 70

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

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Donor Retention Rate Database 111

sgEngage

JANUARY 17, 2023

At the heart of fundraising are the supporters who believe in your cause and want to place their trust, and dollars, into your organization to make a change in the world. Using the toolkit’s free Reflection worksheet, gather data on your current revenue streams, audience, donor retention rates, and more. The good news?

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Gift Develop Measure Blackbaud 77

Association Analytics

SEPTEMBER 13, 2023

Assessing Learner Sentiment Another important part of measuring the effectiveness of education programs is assessing learning sentiment. This data-driven approach ensures that learners receive the best possible educational experience, with high-quality instructors driving engagement and knowledge retention.

Analytics 169

Analytics Education Program Impact 169

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. But we can and SHOULD change this!

Retention 37

Retention Donor Change Blackbaud 37

NonProfit Hub

FEBRUARY 15, 2019

It’s hard to ramp up the good work you do if you don’t know how to concretely define, measure and communicate your impact to supporters. When we keep in mind the true meaning of the impact, in all its forms, it helps us discover what’s important when measuring it. Measuring impact. goals, measure them!

Measure 66

Measure Communication Impact Evaluation 66

Association Analytics

JUNE 17, 2021

In our previous blog posts on retention and product value , we illustrated how data isn’t one dimensional. Results : We measure performance of the test and roll out the most effective campaign based on registration numbers. If you change event registration systems, make sure you get all of your historical data from your old system.

Associations 318

Associations Data Registration Analytics 318

sgEngage

JANUARY 17, 2023

At the heart of fundraising are the supporters who believe in your cause and want to place their trust, and dollars, into your organization to make a change in the world. Using the toolkit’s free Reflection worksheet, gather data on your current revenue streams, audience, donor retention rates, and more. The good news?

Gift 52

Gift Develop Measure Blackbaud 52

Bloomerang

AUGUST 16, 2021

One of the biggest problems nonprofits face is improving their low donor retention rate. If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. For example, retention rates tend to be higher for mid-level and major donors. That which gets measured gets done!

Analytics 126

Analytics Strategy Fundraising Benchmark 126

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55

Eric Jacobsen Blog

MARCH 12, 2024

Yet, resetting and leaning into change is essential. “If If you are ready to embrace change as a central element of your growth strategy, this book is for you.” Taking proactive measures. Reset : Resetting your strategy when the situation changes. Reset, or how to change, is the heart of SRT. What is success?

Latvia 91

Latvia Companies North America San Francisco 91

Bloomerang

DECEMBER 4, 2023

How This Nonprofit Retains 46% of Their Donors with Amy Gibson Nonprofit Nation The Boys & Girls Clubs of Muncie, increased their donor retention rate from 26% to 46%. Discover the importance of selecting diverse stories and storytellers to drive systemic cultural change, and learn how to measure the impact of messaging.

Podcast 93

Podcast Fundraising Storytelling Culture 93

Candid

FEBRUARY 21, 2024

Researchers have measured the time savings created by generative AI. If staff interact more with AI tools than with one another to complete tasks, it reduces the well-documented benefits of informal conversations of building an effective workplace culture, onboarding new staff, and improving staff retention.

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Adopt Strategy Skills Job 98

Forum One

MARCH 12, 2024

We’ll share more after the session and dive into some of the questions we’ll tackle here: Everything’s changing so fast, is everyone already using AI? Organizations that engage with the right audiences, at the right times, with the right content, and in the right places enjoy greater loyalty, retention, and positive word of mouth.

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Social Media Images Video Media 80

Bloomerang

DECEMBER 19, 2023

When you find someone who embodies the readiness, willingness, and ability to give, you’ve discovered a potent force for advancing your cause—a passionate supporter with the qualities to effect transformative change. Together these two measures can give you a good idea of how they can contribute to your organization.

Giving 58

Giving Retention Causes Database 58

TechImpact

AUGUST 20, 2014

There are more tools available to nonprofits today that can be used for measuring their donor data than ever before. Whether it be a CRM , GoogleAnalytics , or a social media analytic tool like SproutSocial , measuring and understanding data is an essential part of contemporary business. But, they don’t call it “Big Data” for nothing.

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Data Donor Database Nonprofit 175

Nonprofit Tech for Good

APRIL 23, 2019

Are you able to measure outcomes that directly relate to your cause? Are you able to measure activities that are in progress that help drive towards improvement in the cause? StratusLIVE built a solution on the Microsoft platform, so nonprofits can drive change in their community, increase impact and have higher employee engagement.

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Metrics Nonprofit Profile Platform 261

sgEngage

JANUARY 3, 2024

This begs the question: What should community college completion look like, and what measures of attainment equate to success in this higher education sector? An expanded overview of two-year diploma acquisition at three years and beyond increases traditional completion rates, but only minimally.

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Student Measure Illinois Education 74

Candid

AUGUST 30, 2023

While I am happy to share my perspective, trends are, by nature, always changing and have varying impacts depending on your nonprofit’s function. Where to learn more: Check out Candid CEO Ann Mei Chang’s thoughts on the topic , along with TechSoup and DrivenData’s blog for all of the latest in nonprofit technology.

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Trend Demographics Philanthropy Generation 98

DipJar

NOVEMBER 15, 2022

According to SureImpact’s Primer on Nonprofit Impact Measurement , impact is “the quantifiable difference an organization makes … the collective effects (intended and unintended) of a nonprofit’s work on the communities it serves.” Participant retention. Volunteer retention. Number of participants. Participant satisfaction.

Metrics 52

Metrics Impact Guide Literacy 52

Bloomerang

MARCH 30, 2023

Keeping your volunteers happy, motivated, and engaged in your organization’s mission is a key part of longer-term volunteer retention and program success. How are you measuring volunteer engagement? Without these important metrics, you will be unable to measure your success accurately. What is volunteer engagement?

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Volunteer Strategy Organization Metrics 95

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

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Donor Strategy Retention Relationship 142

.orgSource

MARCH 6, 2023

ENA brings objectivity to the process by using the net promoter score as a tool to measure success. But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence. Associations revolve around relationships, but the shape of those connections has changed.

Associations 221

Associations Leadership Question Wisconsin 221

sgEngage

SEPTEMBER 7, 2022

Some of these factors are environmental and out of your control: the economy, politics, changes in leadership, and pandemics. Retention saves money by reducing recruiting and training costs and increases income by eliminating relationship disruptions, thus shortening the time between first solicitation and first gift.

Develop 76

Develop Management Gift Proposal 76

NonProfit Hub

MAY 22, 2014

But what if taking the time to focus on other things, like measurement and new staff orientation, would provide better retention rates and a happier staff? Why Measurement is Important: “We use Gallup tools to help measure employee engagement. But we’re also a place where we support each other.

Measure 53

Measure Roles Culture Training 53

Neon CRM

JANUARY 19, 2024

Include Plans for Member Engagement and Retention Building a strong membership base starts with recruiting new members, but it doesn’t stop there. If you don’t have plans in place for member engagement and retention, all those new members you brought in are going to churn right back out again. Click on this image to take the quiz!

Associations 52

Associations Practice Strategy Leadership 52

Bloomerang

MAY 1, 2023

How do you measure success in a given year? Leadership Respondents expressed their concerns about frequent changes in leadership and its effect on the organization’s ability to fundraise. Recent data from The Fundraising Effectiveness Project shows a decrease in donor retention, which has been a major theme in the nonprofit community.

Studies 93

Studies Fundraising Philanthropy Culture 93

Nonprofit Tech for Good

NOVEMBER 15, 2019

The power is in the hands of the donor with this software, giving donors access to login and change everything through their own profile. One of its best features is an interactive dashboard that features retention rates, improvement suggestions, and projections at the forefront. 3) Little Green Light :: littlegreenlight.com.

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Relationship Software Management Pledge 231

Saleforce Nonprofit

SEPTEMBER 2, 2022

Over the last few years, many companies have made bold claims on plans to address global issues like climate change; diversity, equity, and inclusion (DEI); and community impact. Rarely is ESG a measure of a net positive a company is delivering to society at large. However, few actually live up to their commitments.

Impact 59

Impact Service Companies Measure 59

Whole Whale

SEPTEMBER 8, 2023

Don’t change just for novelty’s sake. Illustrate the concrete change created by donor support. This convinced him to keep running successful campaigns for years without change. Avoid changing messaging just for novelty’s sake. Growing your community of supporters is the only measure that matters.

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Lesson Fundraising Digital Test 59