NTEN

JUNE 6, 2023

Success in highly technical roles relies just as much on customer service and change management as on technical abilities. One approach to documenting skill requirements could be to create a matrix of skills and roles for your organization. You could also review each job description and add essential and helpful skills.

Skills 88

Skills Technology Develop Training 88

NTEN

FEBRUARY 22, 2011

Julian Egelstaff, Technical Architect, Freeform Solutions Who are our IT role models? Sometimes the user/manager and executive are the same person. Sometimes the user/manager and executive are the same person. Often, the engineer role is filled by an outside developer, consultant, or firm.

Roles 65

Roles Project Process Management 65

Forum One

JANUARY 19, 2023

Planning and managing your entire digital ecosystem is critical to furthering your mission and accomplishing your organizational goals. For example, images and content displayed on the homepage will change based on past clicking and scrolling behavior. One effective way is to take an agile approach to change management.

Websites 60

Websites Change Management Digital Government 60

sgEngage

FEBRUARY 6, 2024

Contributing factors include a strong job market, challenging political landscape, and the ongoing student debt crisis. Best practice is to use the same enrollment management software across departments with role-based access so there is one consistent record for each prospective student.

Student 94

Student Tips University Application 94

Cloud 4 Good

JULY 6, 2021

Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to change management, and intentional roadmap planning. These types of agents may support Salesforce as their full-time job or may have a variety of responsibilities, including, but not limited to, being a BA or SU.

Org 111

Org Support Skills Knowledge 111

sgEngage

DECEMBER 18, 2023

Whether you are working within a funding organization or on the ground in social change, developing an effective knowledge practice will help to advance strategic missions and goals. More people working in or with grantmaking organizations now have some term related to knowledge work in their titles or job descriptions.

Knowledge 73

Knowledge Philanthropy Change Work 73

sgEngage

JULY 24, 2023

Some well-paying jobs only require trade school or technical education programs, and those certifications take far less than four years to earn. Colleges and universities offer good-paying jobs, produce new talent for the area, and attract other businesses. Promote those partnerships. View more of Kimberley’s work here.

Education 84

Education Student Award University 84

Forum One

AUGUST 10, 2021

Though digital tools and systems play a big role in this transformation, it’s about more than just the tools. As part of your roadmap, make sure you develop a clear governance framework and change management strategy. Another reason digital transformation efforts can become complicated is when requirements change mid-project.

Government 88

Government Digital System Fund 88

NTEN

MAY 20, 2013

Because we know that the term "IT Staff" means something very specific to people, and the concept of who is "IT Staff" has not changed as rapidly over the last few years as the role of technology in an organization has. So, how did these various question formats impact responses/results?

Ratio 85

Ratio Report Technology Roles 85

fusionSpan

MAY 19, 2024

As for the rest of your staff, bear in mind that while they are getting involved in implementing your transformation and adapting to new processes, the usual responsibilities of their job won’t take a back seat. The key to moving forward is the same as any kind of change management – clear communication.

Digital 52

Digital Nonprofit Process Goal 52

NTEN

AUGUST 4, 2011

Here's a little more background from him on this topic: " I spent my days at [a for-profit company] working with managers on process improvement. In fact, "business processes" are a key element behind a recent theme rumbling through both the for-profit and now, somewhat, nonprofit sectors: " The Changing Role of the CIO ".

Discussion 63

Discussion NTEN Change Technology 63

Bloomerang

JULY 17, 2021

We are here to talk about how to lead and manage in our new work reality. But if you’ve never heard of us beyond the webinars, Bloomerang is a provider of donor management software. What is the mack daddy of summer jobs for young people? It is the best job that a young person could probably have ever. In the house.

Management 93

Management Work Video Slides 93

NTEN

AUGUST 11, 2010

On taking on the "tech leader" role more purposefully: At my last performance review, I requested and was granted a change of official job title from "Public Relations Coordinator" to "Public Relations and Technology Coordinator." Did I give up any job responsibilities to add these?

Case Study 65

Case Study NTEN Studies Leadership 65

Forum One

JULY 27, 2021

The tools within your digital ecosystem play an important role; however, it’s your people and the processes you put in place that make your ecosystem truly thrive. Developing a change management plan ensures you’re never reliant on one person to do certain jobs. . More on this: Mapping Your Digital Ecosystem.

Digital 47

Digital Tips Fundraising Evaluation 47

Amy Sample Ward

SEPTEMBER 9, 2009

My experience since I started working in the social media field is that the failures are where you learn the most as a community manager, a social media manger, a change manger, a professional and as a person. Leaders often blame change managers or teams who do not control the source or circumstances which cause the “failure.”

Change 102

Change Case Study Org Lesson 102

Connection Cafe

APRIL 3, 2014

Your first thought should always be “Do I have anyone here already who could be trained to fill this role?”. Financial Management Nonprofit Management admin costs financial management nonprofit management' So what happens when, for example, your Accounts Payable clerk takes a position elsewhere?

Training 36

Training Train Interview Exercise 36

NTEN

APRIL 13, 2011

Always Be Looking The most talented people aren't looking for a job. Talented people might not be looking for a job, but they are always looking for a good opportunity. Make it a point every few months to let them know about roles and positions available at your organization. Don't waste it with boilerplate job descriptions.

People 74

People Interview NTEN Job 74

NTEN

APRIL 22, 2011

In technology roles, often the only feedback we get is negative and when something has gone horribly wrong. Thank people for jobs well done that no one notices but that are important and impactful. As a manager, you are your own best retention and job satisfaction tool. Say “Thank you”—often and for little things.

Environment 63

Environment Tips Create Journal 63

Museum 2.0

OCTOBER 24, 2017

I was knee-deep in a capital expansion ( Abbott Square ) that would dramatically change our services, and I had less and less time for everyone. I knew the capital expansion would mean new roles and functions. Keri brought structure and expert knowledge about how to coordinate the change. We shaped those buckets into jobs.

Org 20

Org Learning Structure Museum 20

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2009

One management tool we have developed to help us is FOLKS Protocols. These binders for staff and key leaders break down all the network’s routine and predictable functions into a simple one-page description of what the task is, how to do it, whose role it is to do what, and so on.

Social Media 95

Social Media Adopt Share Media 95

NTEN

APRIL 29, 2011

Your job was to make sure everyone else could do their jobs, by making sure they had computers that work, access to email, and of course, the ability to print mailing labels. (Un?)Fortunately, You are responsible for the success of your organization's mission. You know that. It's an opportunity to do it differently.

Gartner 58

Gartner Time Flickr Integration 58

Connection Cafe

DECEMBER 9, 2013

I’ve got an amazing family, a good job, fun friends, and a decent golf game. No matter their role in the organization, folks will want to know. It’s like change management mad libs. I consider myself a very lucky person. Overall I live a very fortunate life. The other two months? Is it to update infrastructure?

Audience 36

Audience Team Course Integration 36

NTEN

MARCH 24, 2011

While budget and board requirements will play large roles in determining which tools you use, don’t underestimate the importance of the human element in your decision. First , use the right tool for the job —additional features and functionality will only confuse if they’re not necessary.

Collaboration 59

Collaboration Tools Adopt Journal 59

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 27, 2010

Chip Conley was the keynote speaker at last week’s Craigslist Foundation Bootcamp and one thing that he said that has been stuck in my head is: “ You can have a job, a career, or calling “ The latter, a calling, is when you can tap into an internal motivation that fuels and inspires you. It resonated.

Reflection 103

Reflection People Network Colorado 103

NTEN

JUNE 6, 2011

The community manager has been around longer than you may think – and I'm not trying to be like Malcolm Gladwell by drawing (questionable) parallels to pre-Internet practices. Within the era of the World Wide Web, there has always been someone filling the role that we are only recently starting to staff for purposely: the Community Manager.

Management 90

Management Communication Community Roles 90

sgEngage

AUGUST 29, 2023

Clearly, my conversation partner didn’t understand the role of a CFO, let alone how important the position is in providing financial acumen and strategic vision in the rapidly changing nonprofit sector. Interview Question: Tell us about the top three KPIs you used in your last role to measure success.

Challenge 75

Challenge Organization Interview Roles 75

fusionSpan

NOVEMBER 20, 2023

Salesforce is a cloud-based customer relationship management (CRM) platform that helps for-profits and nonprofits to manage their customer experience. Yes, nonprofits can use Salesforce for program, grant, donor, case and membership management, as well as for marketing. What is Salesforce? Can nonprofits use Salesforce?

Profit 52

Profit Organization Consultant Adopt 52

Eric Jacobsen Blog

AUGUST 18, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. When everyone knows how each job/position on your team fits together, your team can accomplish so much more.

Job 40

Job Learning Mentoring Kansas City 40

Eric Jacobsen Blog

SEPTEMBER 28, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Equally bad, a lack of decision will impede the progress of the managers team.

Management 44

Management Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

SEPTEMBER 9, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Thursday, September 9, 2010 Is Your Crisis Management Program In Place? •Who will do what? And, how often?

Place 47

Place Management Program Mentoring 47

Eric Jacobsen Blog

DECEMBER 30, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Be willing to change your decisions 45. Be a good role model 46. Use job descriptions 55.

Leadership 40

Leadership Management Mentoring Kansas City 40

NTEN

FEBRUARY 1, 2011

On one hand, those who decide that technology will be their vocations need to push for roles and titles that reflect what they really do. And some may love the tech part of their jobs, but it will remain a small, incidental (accidental?) And some may love the tech part of their jobs, but it will remain a small, incidental (accidental?)

Technology 93

Technology Oakland Chicago Skills 93

Eric Jacobsen Blog

JUNE 23, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Wednesday, June 23, 2010 Whats The First Leadership Book You Would Give To A New Manager?

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

AUGUST 30, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. And, having that job security helps to keep employees loyal. Next on the list is benefits.

Mentoring 50

Mentoring Kansas City Kansas Skills 50

Eric Jacobsen Blog

NOVEMBER 20, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Positive feedback focuses on the specifics of job performance.

Giving 62

Giving Mentoring Kansas City Kansas 62

Connection Cafe

NOVEMBER 20, 2013

My last post covered a few common denominators I see in successful IT projects at nonprofit organizations: executive vision and involvement, defining requirements, and proactive risk identification and management, all of which provide a solid foundation for executing a project.

Project 35

Project Adopt Change Management Team 35

Eric Jacobsen Blog

JANUARY 4, 2011

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, January 4, 2011 Are You Doing All You Can To Retain Your Employees?

Mentoring 44

Mentoring Kansas City Kansas Leadership 44