Connection Cafe

FEBRUARY 14, 2012

Author: Cheryl Black. The same is true for donors. The same is true for donors. So I’ve tapped the Casanovas of Convio for a whole array of ideas for sweeping your donors off their collective feet. The greatest gift we can give our donor is the gift of being known by us. Make them feel special.

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Connection Cafe

MARCH 9, 2011

Author: Sally Heaven. Conferences are a great way to meet other Convio users, gain best practices, and think creatively about online marketing. some of us from Convio in the coming months (including yours truly!). some of us from Convio in the coming months (including yours truly!). Convio Summit.

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Connection Cafe

FEBRUARY 9, 2011

Author: Cheryl Black. a panel conversation about third-party fundraising sites. Guest panelists Nakia and Daniel along with Convio team member, Jen , shared research and first hand experiences, mostly focusing on Jumo, Crowdrise and Causes but also discussing general best practices for social media - fundraising sites or otherwise.

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Connection Cafe

MARCH 31, 2010

Author: Emma Zolbrod. And after I started to get sleep in blocks longer than 4 hours, I realized the same applies to metrics tied to fundraising events. This realization about event fundraising analytics was reinforced during recent conversations with Alan Cooke at Convio and Jeff Shuck at Event 360. How often did he eat?

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Connection Cafe

DECEMBER 15, 2010

Author: Jill Ward. When it comes to your fundraising events, if you were starting over, how different would they look? Starting over may not be an option, but in the absence of that, here are ten things event fundraisers and marketers should be considering to reinvent their plans for 2011: Become more data driven.

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Connection Cafe

APRIL 27, 2011

Author: Emily Goodstein. Emily here—with another little glimpse “ behind the Convio admin curtain. " (Cue Days of Our Lives theme song.) If you are going to do fundraising, it's hard to find a better cause than helping sick kids.” Hey there, Connection Café buckaroos! I didn't know you can do THAT!

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Connection Cafe

NOVEMBER 14, 2011

Author: Sally Heaven. I follow several nonprofit fundraising blogs, one of which is The Agitator, and this recent post about "ask amounts" on direct mail and fundraising forms caught my eye. What if they're an existing donor, or lapsed? What if they are brand new?

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Connection Cafe

FEBRUARY 23, 2012

Author: Guest Blogger. Step back and look at mobile as a way to supplement, reinforce and enhance your other efforts, including donor acknowledgement, special events and social media. An extraordinary thing happened last year. For the first year ever, total PC sales around the world were outpaced by total smartphone sales.

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Connection Cafe

APRIL 9, 2010

Author: Jordan Viator. In today's NTEN NTC session "The Generational Divide of American Giving" Andrew Magnuson and Matthew Mielcarek, Nonprofit Consultants, discussed the recent research published by Convio , Edge Research and SeaChange Strategies on the Next Generation of American Giving. So what does this all mean?

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Connection Cafe

MAY 4, 2012

Author: Vinay Bhagat. Today, Friday May 4, 2012, is my last day at Convio. In the end I decided to reflect on my favorite quote by Mahatma Gandhi, “be the change you wish to see in the world,” as I feel it encapsulates the Convio story very well. I believe Convio is emblematic of this model.

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Connection Cafe

JANUARY 24, 2011

Author: Cheryl Black. When Convio’s Founder and Chief Strategy Officer, Vinay Bhagat , recently gave a presentation about trends in constituent engagement, my inner marketing-nonprofit-fundraising nerd came out in full force. The effectiveness of multi-channel donor communication knocked my socks off (slide six).

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Connection Cafe

JULY 16, 2010

Author: Jordan Viator. And with such impressive growth in the world on online fundraising, nonprofit organizations are realizing the power of the Internet more and more with each passing day and looking for best practices to help leverage the Internet to raise funds. A new nonprofit online fundraising guide from Convio does just that.

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Connection Cafe

MARCH 21, 2011

Author: Fred Waugh. The new solution integrates Convio’s online marketing and fundraising platform and best practices model, known as Convio Go!™, Forward, gives nonprofit professionals access to Convio’s online marketing tools and Grizzard’s direct marketing resources.

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Connection Cafe

JANUARY 17, 2012

Author: Cheryl Black. In no particular order, here they are, 12 in 2012: books that nonprofit/marketing/fundraising nerds like us should give a gander. The Art & Science of Multi-Channel Fundraising : An e-book with the latest and greatest best practices and case studies.

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Connection Cafe

APRIL 2, 2012

Author: Karoline McLaughlin. Here at AFP International in the spectacular northwest city of Vancouver, BC, it’s evident from the conference sessions I’ve attended so far that with the economy seemingly back on an upward trajectory, fundraising is also heading in that direction. All roads are heading north! in four years.

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Connection Cafe

MARCH 11, 2011

Author: Kent Gilliam. Convio wants to help you. Download and put our " Be Prepared When Your Mission Calls " rapid response fundraising guide to work for you. The unintended fallout of such mistakes can be missed opportunities, offended donors or worse, PR problems. Read Molly's post.

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Connection Cafe

MARCH 19, 2012

Author: Emily Goodstein. Today’s "Behind the Convio Admin Curtain" installment is full of juicy Convio best practices, and even a restaurant recommendation for stellar chocolate chip pancakes right outside Boston. PS—We call ourselves Convions, but I’ll take Convio-ers too!

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Connection Cafe

JANUARY 20, 2010

Author: Jordan Viator. In less than a week, nonprofits using Convio systems have raised over $100 million through email appeals, websites and social media outreach and many other organizations are raising record amounts. And some are just helping to fundraise for other nonprofits. These attachments are probably viruses.

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Connection Cafe

JANUARY 31, 2012

Author: Sara Spivey. Convio and eleven other organizations recently joined forces to create the first-ever Integrated Marketing Advisory Board (IMAB) for the nonprofit sector. ” Convio’s recent survey, Integrated Multi-Channel Marketing , supports Michael’s statement.

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Connection Cafe

NOVEMBER 23, 2011

Author: Taylor Shanklin. Social media has still not quite yet proven itself to be the best fundraiser. Once all dollars are in and calculated for that particular ask and after the holidays are over and we are heading into January, think about how you can let your donors know how much they really helped.

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Connection Cafe

APRIL 25, 2011

Author: Cheryl Black. So using Causes , a Facebook app for micro-fundraising, I donated my birthday to a great cancer fighting organization. And actually one inspired by Convio's Social Media Week presentation, "Is Three a Crowd?" Donors don’t have to be on Facebook. from back in February.).

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Connection Cafe

AUGUST 10, 2011

Author: Sally Heaven. This is the first post in a 2-part series I'm writing about maximizing lifetime donor value. Sustainers are donors who make a regular recurring payment to your organization. Offering sustainers the ability to be excluded from all but the most urgent fundraising asks can be attractive.

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Connection Cafe

APRIL 10, 2012

Author: Jennifer Darrouzet. “As it happens, a lot of our volunteers are donors,” says Dora Chan. Well, for one thing, could your team answer this: “To what extent does our own volunteer list overlap with our donor list?” Which leads to my next point: who exactly is recruiting your future donors?

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Connection Cafe

MARCH 16, 2011

Author: Molly Brooksbank. We’ll keep you updated as more news develops on the fundraising front. It’s just few days after the worst earthquake ever recorded in Japan, followed by a devastating tsunami and still uncertain consequences around affected nuclear plants, and many of us are thinking about how we can help.

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Connection Cafe

AUGUST 22, 2011

Author: Lynn Howes. Last week, I read this blog post about the author’s recent experience with Morton’s Steakhouse and it gave me goose bumps. Last week, I read this blog post about the author’s recent experience with Morton’s Steakhouse and it gave me goose bumps. Enter Luminate. 4) Track results.

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Connection Cafe

MARCH 30, 2011

Author: Molly Brooksbank. I’ve been following the fundraising response to Japan very closely and so I was very pleased to be able to sit down with Katie Beth DeSchepper of StrategicOne earlier today. Katie Beth: Disaster donors really have a trifecta effect going on. How do you approach analyzing that kind of response?

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Connection Cafe

OCTOBER 4, 2011

Author: Rachel Muir. But according to the Fundraising Effectiveness Project (FEP), in 2008 for every $6 raised by charities, they lost $5 through attrition and the 2009 numbers didn’t look any better – with $6 lost through attrition for ever $4.50 View more presentations from Convio. Sounds easy right?

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Connection Cafe

MARCH 3, 2010

Author: Tad Druart. As an event fundraiser, I remember fighting for walkie-talkies during fundraising events, just to stay in touch with my co-workers and volunteers. Just three percent of donors say that they received a text/SMS message from their top charities this year. Technology has changed all that.

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Connection Cafe

DECEMBER 22, 2011

Author: Guest Blogger. Last month PayPal and Zoetica Media announced a white paper about the effectiveness of celebrities in social media fundraising. In traditional fundraising, having great name recognition and devoted fans can generate increased awareness and raise funds if a celebrity cares about the cause and invests time.

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Connection Cafe

SEPTEMBER 8, 2011

Author: Michelle Shefter. Word on the street is that acquiring new donors and then retaining them is getting more and more difficult and more and more expensive for nonprofit organizations. Here are a couple examples of money left on the table, from the donors’ point of view. More data on which gifts are failing, and why.

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Connection Cafe

OCTOBER 6, 2011

Author: Sally Heaven. David Glass from World Wildlife Fund and I had a blast spending our Wednesday morning with folks at the Convio Summit during our session "All Roads (Should) Lead To Sustainers.". Look for our book, published by Glass Heaven Convio WWF Publishing Co. Can you imagine how that would change your fundraising?

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Connection Cafe

NOVEMBER 17, 2011

Author: Lacey Kruger. Historically, like many nonprofits, All Hands Volunteers had siloed data, with volunteer data and donor data housed in three different systems. Historically, like many nonprofits, All Hands Volunteers had siloed data, with volunteer data and donor data housed in three different systems. million in 2011.

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Connection Cafe

DECEMBER 7, 2011

Author: Jonathan Weldon. Here at Convio we had 17 team members donate their faces to men’s health and collectively we raised over $5K (not to brag but I finished first on our team, raking in over $1800). If you have ever asked yourself, "Do challenges change donor behavior?", I can attest that they in fact do!

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Connection Cafe

AUGUST 4, 2010

Author: Sally Heaven. I was talking with my pal Michelle Shefter the other day about online advocacy and fundraising. She mentioned a Convio summit session about raising money from your grassroots activists. Your donors are also engaged in the work and will want to support your work with their voices and actions.

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Connection Cafe

DECEMBER 3, 2009

Author: Jordan Viator. From fundraising and volunteering, to donor management and website redesigns. The #Convio09 Summit has come and passed, and one thing was for sure - this year's nonprofit technology conference was bigger and better than ever! Nonprofit Live TV. My personal fave?

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Connection Cafe

NOVEMBER 8, 2011

Author: Guest Blogger. The following post is by Dennis McCarthy, Convio's VP of Strategy and Organizational Practice. The Trust’s goals were to increase revenue with less expense and smash prior records for year-end fundraising. Rule #2 : Know your donors. This is probably starting to sound familiar.

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Connection Cafe

SEPTEMBER 15, 2011

Author: Sally Heaven. Last month I posted a treatise on sustainers vis a vis maximizing lifetime value of your donors. If you're looking to increase lifetime value (LTV) - and you should be - then converting your donors to a monthly giving program is the way to go.

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