Connection Cafe

AUGUST 3, 2020

When you see increasing donor attrition rates or decreasing event participants, try walking in their shoes. hjc has worked with dozens of nonprofits to ‘stand in the shoes’ of their constituents, a process known as Constituent Experience (CX) journey mapping. Peace Arch Hospital Foundation was losing more donors than it was gaining.

Results 41

Results Donor Map Case Study 41

sgEngage

AUGUST 23, 2023

Healthcare website visitors search for crucial medical advice, doctors’ names and contact information, a map of your facility, or other must-have information. You can improve your website’s user experience by mapping the user journey. Follow these steps to map user journeys: Create audience personas. Assess website analytics.

Websites 77

Websites Organization Tips Map 77

sgEngage

APRIL 18, 2022

In this guide, we’ll cover the top four best practices to enhance your healthcare organization’s website: Map and optimize the user journey. Map and optimize the user journey. They may be searching for crucial medical advice, doctors’ names and contact information, a map of your facility, or other must-have information.

Websites 76

Websites Organization Tips Map 76

3rd Sector Labs

JUNE 1, 2015

Every nonprofit needs a data management plan, especially for their donor data. To help with your donor data management planning, we have created a Donor Data Management Dictionary to help you make sense of all the data jargon as it applies to the nonprofit organization’s business needs.

Data 100

Data Management Donor Database 100

Whole Whale

JANUARY 26, 2022

These nonprofits then, in turn, have begun to need digital marketing/analytics/content and other digital-first work done by staff and AmeriCorps members. . However, over the past two years of the pandemic, there has been a massive shift to digital outreach that nonprofits now rely on to increase impact.

Americorp 98

Americorp Training Train Digital 98

Allegiance Group

APRIL 15, 2024

When leveraged with other communication channels, direct mail can generate significant engagement and gift-giving from donors. Direct mail fundraising can also feel more personal for donors, especially when your messaging aligns with their preferences. Top Direct Mail Fundraising FAQs What is direct mail fundraising?

Mail 52

Mail Fundraising Nonprofit Channel 52

3rd Sector Labs

JULY 24, 2015

How often do the funds come in without usable donor data – or any donor data – behind it? If your organization is fundraising without donor data to support it, then you have a problem that needs your attention. Receiving a gift with no donor data behind it is like being given a fish. What’s that proverb?

Data 100

Data Donor Giving Fundraising 100

sgEngage

NOVEMBER 15, 2022

By taking a long-view at how philanthropy has remained stable through a number of major recessions over the last several decades, we can map a pathway to stability. A diversified revenue stream relies on retaining your existing donors while looking for opportunities to expand. Your communications shouldn’t be “one-size-fits-all.”

Build 69

Build Strategy Blackbaud Philanthropy 69

Bloomerang

FEBRUARY 1, 2023

Know What You’re Looking For: 2 Types of Fundraising Apps There are two types of fundraising apps you should be aware of: nonprofit-facing, and donor-facing. Donor-facing fundraising apps are those downloaded and used by the donor themselves in order to make giving to your nonprofit easier. Let’s dive right in!

Org 80

Org Raise Tools Help 80

Saleforce Nonprofit

JULY 16, 2021

Dustin Pitts, Solution Engineer at Salesforce.org: NPSP allows you to know each donor to deliver exceptional experiences. Specifically: Your major gift officers can drive productivity on a modern mobile platform with instant analytics and income forecasting. Assess Your Data & Map it to Your New Model.

Tips 122

Tips Mongolia Product Platform 122

Qgiv

SEPTEMBER 14, 2023

Use your About page as a jumping-off point and go more in depth, using engaging historical photos, maps, and documents as much as you can. She now works with Donor Detectives, implementing campaigns that help a variety of nonprofits raise more funds so they can make a bigger difference. That’s totally natural.

Practice 52

Practice Tips Storytelling Nonprofit 52

Amy Sample Ward

AUGUST 23, 2011

If you haven't, John Haydon will tell you how: "From what I’ve seen, most nonprofits have no idea that you can add to your list — that precious database of your supporters, donors or newsletter subscribers — by strategically using a customized Facebook Welcome Page or custom tab. " Google+ vs. .

Web 135

Web New York City Detroit Map 135

Nonprofits Source

OCTOBER 11, 2023

AlumniFinder defines prospect research as the process of determining donors’ capacity and desire to give to your nonprofit. As a result, you can establish who your most promising potential donors are and identify major donors. This data helps you determine which specific donors to reach out to in your social media campaigns.

Social Media 52

Social Media Data Media Atlanta 52

Whole Whale

SEPTEMBER 8, 2023

While focused on selling products, many of Ogilvy’s principles and “rules” around research, messaging, and motivating action remain surprisingly relevant today, especially for nonprofit organizations seeking to engage donors and volunteers. Survey existing donors on what compelled them to support you before.

Lesson 59

Lesson Fundraising Digital Test 59

Amy Sample Ward

SEPTEMBER 20, 2010

Google Analytics – [link]. Whether you have a blog, website, or even multiple, you can use Google Analytics to really drill down into the data and understand how people are visiting and using your site. Tip: You can also get Google Analytics for your Facebook Page! These analytics are part of having a Facebook Page.

Tools 162

Tools Tech Map RSS 162

Tech Soup

MARCH 18, 2013

This guest post was authored by Dennis McCarthy, director of enterprise sales at Target Analytics, a Blackbaud company. There are three channels that work well for converting advocates to donors: email, direct mail, and telemarketing. Convert to Donor. It originally appeared on npENGAGE.com.

Donor 57

Donor Channel Test Database 57

Care2

JANUARY 6, 2009

In part 1 of this series, we discussed how to correctly install your Google Analytics. This is the most important part of your web analytics. Google Analytics has proven particularly helpful for content-based sites and commerce sites. Map organizational roles - What information will decision-makers want to know?

Analytics 54

Analytics Google Websites Metrics 54

Media Cause

JULY 11, 2023

Imagine having the power to communicate your cause, connect with donors, and mobilize your community, all while saving time and resources. For instance, you can segment different content to first-time donors, recurring donors, or volunteers. Data-Driven Decisions Email automation tools often come with analytics.

email 52

email Service Marketing Metrics 52

NonProfit Hub

FEBRUARY 21, 2020

It leads to a smart conversation by answering the questions with maps, images, videos, and text. It executed a chatbot trail which offered fundraising information to potential donors. Artificial intelligence can calculate and understand complex datasets through predictive analytics. Streamlining the donor communications.

Nigeria 65

Nigeria Nonprofit Haiti University 65

Forum One

JUNE 9, 2023

The Children’s Hospital Colorado Foundation came to us with the goal of rethinking its digital ecosystem from the ground up and optimizing how they attract, engage, and grow their target audiences, including donors and supporters.

Award 71

Award Colorado Washington Wisconsin 71

3rd Sector Labs

MARCH 28, 2015

Or maybe it’s just good old-fashioned donor fatigue? The truth may be something more subtle yet profound – namely, the degree to which the nonprofit organization is separated from the end donors. In some instances you may actually have donors who are as much as 4x removed from the nonprofit. Is it the dour economy?

Fundraising 100

Fundraising Retention Data Donor 100

Bloomerang

AUGUST 29, 2023

Benefits of online fundraising platforms An online fundraising platform can offer the following benefits for your fundraising strategy: Store and assess donor data to create more targeted outreach campaigns. This allows you to track all donor interactions and reach out to donors at the right times.

Platform 62

Platform Donation Online Fundraising 62

Whole Whale

OCTOBER 13, 2020

We have done our best to clearly map out the fees and strengths of each platform to help nonprofits find the best fit. Founded: 2014 Give Lively builds tech for peak fundraising experiences on both the donor and nonprofit side. This means a bit of a lift for donors, who will need to download the app and sync it with their bank account.

Platform 98

Platform Donation Paypal Integration 98

Nonprofits Source

JUNE 22, 2017

The best way to measure that growth is with Google Analytics. Within your analytics dashboard head over to Acquisition -> All Traffic -> Channels. Another way to track organic page performance is to look at pages by clicks by navigating to Search Analytics in Google Search Console. Is the donation process frustrating?

Digital 111

Digital Marketing Guide Chapter 111

3rd Sector Labs

OCTOBER 5, 2015

Who remembers the days of charities arguing with local United Ways over the donor data? “We own the workplace giving data,” was the typical United Way response to charities wanting to know more about the donors supporting them, “because they are United Way donors – our donors.” The result?

Problem 100

Problem Data Giving Charity 100

Neon CRM

NOVEMBER 30, 2023

As more and more of our lives move online, nonprofits need an optimized, well-designed website in order to stand out and engage donors—and to justify the expense of maintaining one! As your organization grows, you’ll probably want to move to an option that connects directly with a donor database. Others do, too!

Websites 52

Websites Practice Nonprofit Search 52

Forum One

JULY 27, 2021

Ask your donors what you can do better. Use surveys or conduct interviews with your donors, or ideal prospects, on a continuous basis to gain insight on what your donors want and where your organization can improve. Don’t rely on your own assumptions or analytics data alone. More on this: Mapping Your Digital Ecosystem.

Digital 47

Digital Tips Fundraising Evaluation 47

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 29, 2011

While I’m not active in the community, I continue to support this community – as a donor and a board member of ” Friends of Global Voices ” for the past few years. While I’m not active in the community, I continue to support this community – as a donor and a board member [.]

Voice 92

Voice Global Donation Support 92

Neon CRM

MAY 31, 2023

You work for a nonprofit that is totally stuck in the donor acquisition cycle from hell. You work long hours and spend a ton of resources getting new donors in the door, only to then see them never make a second gift, leaving you right back where you started. What is Donor Management? What is Donor Management? Sound good?

Donor 52

Donor Management Guide Retention 52

Classy

JUNE 8, 2021

Whether it’s your next donor, board member, employee, or volunteer, they’re probably on LinkedIn—and they’re only a connection away. This solution allows you to quickly search for the right people, find and pursue recommended leads, and map your nonprofit’s network to see who you know. Identify and Connect With Like-Minded People.

Linkedin 121

Linkedin Nonprofit Search Hosting 121

Connection Cafe

MARCH 20, 2019

Here are the four most effective ways prospect researchers can contribute more donors and dollars: 1. Make more accurate gift capacity estimates. Gift capacity is a sensitive subject—you can’t work with major donors without having a few missed estimates. The same should be true of your institution and potential major donors.

Donor 24

Donor San Francisco Gift Research 24

Connection Cafe

JANUARY 14, 2019

And how can charities, like hospital foundations, use it to increase donor loyalty and generate higher return on investment (ROI)? In most hospital foundation annual giving programs, all donors regardless of donation trigger (e.g. Lapsed donor (< Thank you for your previous donations that have saved lives>).

Personal 22

Personal Foundation Data Donor 22

Care2

JANUARY 6, 2009

60) Search « Care2 Adds Two Experts to Nonprofit Services Team | Main | Year-End Fundraising » Tuesday Jan 06 2009 Defining a Nonprofit Websites Google Analytics KPIs (Part 2) Tuesday, January 6, 2009 at 12:43PM | by James OMalley In part 1 of this series, we discussed how to correctly install your Google Analytics.

Analytics 54

Analytics Google Social Media Websites 54

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 18, 2010

One of the topics was “How to understand social networks through social network analysis and mapping techniques.&# I thought I’d expand on it here. In the book, we talk about the using low tech tools like crayons or post-it notes to map out your network. When you map your network, it tells you a story.

Analysis 104

Analysis Social Network Social Media Network 104

Whole Whale

APRIL 25, 2022

This person might be a potential donor, interested in finding more information but they have landed on your page not found. This article will help map out how you can go from fine to fantastic. Now read on and try not to stress about that lost donor on your site right now…. What is a 404 page.

Examples 52

Examples Search Switzerland Files 52

Forum One

OCTOBER 13, 2022

Specifically, we’ll explore: Audience research: how speaking with current and potential audiences (donors, stakeholders, etc.) Conducting a comprehensive landscape analysis: undergoing a full technical ecosystem, communications, and analytics audit to understand the state of play.

Colorado 46

Colorado Digital Audience Denver 46

Get Fully Funded

MARCH 6, 2022

Others develop an internal plan to grow all the pieces of their fundraising pie, including grants, individual donors, major donors, monthly donors, corporate partners, and a signature event. The important thing is that you map out a plan and get Board buy-in. Onboarding. Think about how you’ll orient your new person.

Guide 75

Guide Nonprofit Interview Job 75