Defining Knowledge Management for Your Organization

Idealware

There was no need to ensure that anyone else could use Idealware’s growing base of knowledge because I was the entire organization. Knowledge management has become an important part of Idealware’s evolution. The term “knowledge management” doesn’t mean a lot by itself, but it describes a powerful concept. Is the knowledge and content itself actually findable for staff members who don’t know exactly the right word or acronym to search for?

Meatball Subs & Knowledge Management

Michael Stein's Non-profit Technology Blog

And it's a significant story as your organization starts to think about knowledge management. We see lost knowledge gobbling up time and money in our own organization and in the offices of our clients all the time. And one major way knowledge is lost is that the documents in which the relevant knowledge can be found are not easily retrievable. We wrote a document management system for the president of a major university a few years ago that took this approach.

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Knowledge Management and Global Development: Who, What, and How

Influence

This week, I attended a working group meeting at Johns Hopkins Bloomberg School of Public Health’s Center for Communication Programs that focused on knowledge management in the international development sector. We heard presentations by two KM thought leaders: Last week, I attended a working group meeting at Johns Hopkins Bloomberg School of Public Health’s Center for Communication Programs that focused on knowledge management in the international development sector.

Reorganizing Your Intranet: A Strategic Approach

Beaconfire Wire

As the plan for your Intranet comes in to focus, you’ll want to keep an eye on content creation, management and governance. Information Architecture Knowledge Management Usability User Experience© 20TH CENTURY FOX FILM CORP. When kicking off an intranet redesign, you may be tempted to jump in and start making decisions on what stays, what goes and what needs to be where based on your own use patterns. Not so fast, cutie. Cutting corners may cause more headaches than you want.

How to Solve Problems: Google vs. George Bush Intercontinental Airport

Beaconfire Wire

Analytics Business Strategy and Process Current Affairs Knowledge Management Marketing Studies Technology I recently read two articles that had me thinking about problem solving. The first article was about how the next generation of Google Maps aims to solve the problem of traffic. The second article detailed how Houston’s George Bush Intercontinental Airport dealt with the problem of long wait times for checked baggage. How is Google going to solve traffic? I’ll sum up.

Innovation, KPIs and Jerry Maguire

Beaconfire Wire

Analytics Knowledge Management Nonprofits Uncategorized In the digital world, resting on one’s laurels is not an option, and what engages users today, may fail tomorrow. However, the best way to create a culture of innovation isn’t clear. At a minimum, we need to take risks and learn, but we also have to make sure that we are taking the right risks and investigating and learning from those innovations quickly. And the really tricky part is how do we measure that?

Movie 40

Build Your Own Social Network : Elgg

Beaconfire Wire

Elgg did not want to be a content management system because that market is well over saturated. Tags: Blogroll Knowledge Management Nonprofits Social Networks Tech User Generated Content Web 2.0 The question one finds asking themselves before taking any task of considerable effort is whether they really want to do it. This past weekend, I exerted some effort to get myself from Washington D.C. to Cambridge, MA to attend a conference. The topic of discussion was Elgg.

massnonprofit news ::

AFP Blog

massnonprofit news :: : "Knowledge management—also called KM—is the process of choosing and using tools and systems to effectively gather, organize, share, and use information, of any topic and type, within and between individuals, organizations, and groups." ''via Blog this

News 109

Free Tools for Creating iPhone and iTouch Web Apps

Beaconfire Wire

Use or knowledge of JavaScript is not required to create basic iPhone pages. Tags: Accessibility Blogroll Blogs Business Strategy and Process Cool Tools and Tips Knowledge Management Nonprofits Tech Uncategorized Usability Web 2.0 The iPhone is inarguably the most advanced piece of technology in people’s hands these days. It has a GPS to tell you where you are. It has a phone to let you communicate with people.

Copyright Doesn’t Have to be All or Nothing: Intellectual Property Rights and Creative Commons

Beaconfire Wire

Tags: Intellectual Property Creative Commons Knowledge Management Business Strategy and Process Copyright

Aggregating news from community contributors or groups

Beaconfire Wire

pipes Knowledge Management del.icio.us There is ever growing interest in ways for organizations to aggregate news based on the input of multiple people, then select and push that news feed through their site. The good news is, there are some very slick methods for doing just this. As an example, Jeff C. on ProgressiveExchange, posted what he needed to which I responded and am cross-posting here.

The 2016 - 2017 Best Nonprofit Conferences Calendar

EveryAction

Nonprofit Management. Nonprofit Management / @BoardSource. Nonprofit Management. It features valuable opportunities for executives, senior management, and board members. Bayer Center for Nonprofit Management / Pittsburgh, PA / $150. Alliance Management Institute (AMI). Alliance Management Institute (AMI). The Alliance Management Institute (AMI) is a capstone experience for students seeking the Certified Nonprofit Professional (CNP) credential.

Social Learning ROI

SocialFish

Sandy Carter from IBM shares some thoughts about social learning – which permeates all aspects of collaboration, data sharing, and knowledge management. How are you using social learning and social knowledge

ROI 50

Social Learning ROI

SocialFish

Sandy Carter from IBM shares some thoughts about social learning – which permeates all aspects of collaboration, data sharing, and knowledge management. How are you using social learning and social knowledge? ———— ( photo credit ). Social Learning

ROI 90

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things. Comments Posts Home Some Stuff About Me Contents & Site Map Disclaimer Lifestream Kissing the Frog Kermit’s a liar. You can’t trust a frog (and any princess worth her salt could tell you that).

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things. Comments Posts Home Some Stuff About Me Contents & Site Map Disclaimer Lifestream Kissing the Frog Kermit’s a liar. You can’t trust a frog (and any princess worth her salt could tell you that).

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things. Comments Posts Home Some Stuff About Me Contents & Site Map Disclaimer Lifestream Kissing the Frog Kermit’s a liar. You can’t trust a frog (and any princess worth her salt could tell you that).

Book Review and Giveaway: The Eight Principles of Sustainable Fundraising

Amy Sample Ward

When the external community sees your staff using a community platform, a knowledge management resource, or another shared online space it says to them that the organization actually cares and is invested in both collaboration and the resource itself. In our work, regardless of the the cause we are passionate about it or the job title we have, we have to recognize that it isn’t all about the “function” of our work. Do you work in a communications department?

Review 165

2011 Nonprofit Day

Amy Sample Ward

With panelists representing various areas of experience and knowledge, discussion will include community organizing, movement building, and the role you and your organization can play in supporting social change. Noah Flower , Director of Knowledge Management, Monitor Institute. Date : September 19, 2011. Location : San Francisco, CA. Topic : Rethinking Movement Building.

Informal vs. Formal Learning: Creating a Blend!

Gyrus

Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Let’s look at below tips through, which you can incorporate informal learning in to your formal learning and development programs: Provide a knowledge management tool/platform for employees to share their learning after they attend a formal training/learning program.

How the Nonprofit Sector Can Share What We Learn and Why We Should

Beth Kanter

Note from Beth: I’ve been a big believer in shared knowledge and learning for the sector. IssueLab has been working for ten years to apply the age-old knowledge management question, “what if I knew what others know?” You might call what we’re doing Big Knowledge, or Big (Qualitative) Data. Our sector—foundations, nonprofits, and university-based research centers—is producing knowledge at a rapid clip.

Lee Bryant at #KMUK10

Amy Sample Ward

I’m here at #KMUK10 , also known as the Knowledge Management UK conference. Value of knowledge is contextual and relative – trying to give it value is a mistake; instead focus on the value of having it and sharing it. We need to free up knowledge in order to have healthier networks to work with. Tags: events presentation information kmuk10 knowledge knowledgemanagement sharing

Org 105

Learning Socially: Associations at the Crossroads

SocialFish

Learn about how social learning and the combination of social media and knowledge management can create a culture of engagement and loyalty for your organization. Have you been thinking about the concept of social learning (in whatever forms that might take)?

My Panel Introduction

Beth's Blog: How Nonprofits Can Use Social Media

I spoke about how useful a blog was for my own personal knowledge management working as a technology consultant. I attempted to live blog my introduction to demonstrate how easy it is to blog. The second time we ran our panel the Internet connection worked. I talked about how I use my blog to "work things out" for myself. This thinking outloud, in public, also helps to connect me to conversations with peers

Knowledge in the Public Interest Announces Blog

Beth's Blog: How Nonprofits Can Use Social Media

via an email from Diania Woolis The KPI blog will explore diverse facets of knowledge management practice, research, and theory -- from community of practice (COP) strategy, to emerging technologies, to conferences and events taking place around the world. We're excited to share what we're discovering about knowledge management for the nonprofit, public, and philanthropic sectors as we do our work -- and for you to post your critiques and ideas.

Great reads from around the web on June 12th

Amy Sample Ward

" Knowledge Wiki Workshop - I really wish I could go to this event and hope there are some tweets, blogs, or videos we can follow online to get a peak into the conversations. "The "The wiki: a good tool for organisational knowledge management?" " How can we best capture and organise the knowledge assets of an organisation, make them widely available to everyone who needs access, and keep them fresh and current?

Wiki 100

On Vacation!

Michael Stein's Non-profit Technology Blog

Well, no sooner do I manage to start blogging again then it's time to go traveling. I'm sure when I get back I'll just be bursting with thought about software development, tools, problem solving, knowledge management. So there will probably be no posts on this site until my return in Mid January. but while I'm gone, hopefully I'll fill my head with new sights and sounds. every now and then I'll post to the Travel blog Doria and I just set up at, so do give it a look.

Find me in my “office”

Zen and the Art of Nonprofit Technology

The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&#

What We Talk About When We Talk About Organizational Learning

Beth Kanter

Fifteen of us met for 90 minutes to share, commiserate, trade ideas and think about our work at the intersection of evaluation, knowledge management and organizational learning. How to create systems for accessing knowledge resources that foundation staff will use. Luckily, the learning, evaluation and knowledge management pioneers want to keep talking and meeting. Photo by Aaron Schmidt.

Evernote for Nonprofits

Connection Cafe

There is another type of information and memory management that relates to the everyday memories and knowledge management of your staff, volunteers, and other supporters. Volunteer & Event Management. Project Management: With the checkbox feature in Evernote, you can track tasks that are assigned to people and review notes about when actions have been completed. Author: Corey Pudhorodsky.

Audio 189

Awesome Association MarComm Jobs – Week of August 30

SocialFish

Manage website content and continue to enhance the website’s design and function, based on feedback from members. Manage e-blast newsletters and online blog. Guide the association’s social network structure and implement its member engagement strategy: run the engagement program and online advocacy campaign; send action alerts, manage community events, and communication. Serve as an enterprise-wide resource and knowledge manager.

Job 73

Using our heads

Michael Stein's Non-profit Technology Blog

In a couple of posts a few weeks ago, I warned that information that is just in people's heads and not shared organizationally cannot be considered organizational knowledge, and suggested the reuse of routine communications as a path to capturing this knowledge in a way that does not create endless new documentation tasks. think Knowledge Management should be replaced with Knowledge Support.

Member Spotlight: Dave Ryan of CiviCore

Tech Soup Blog

Those solutions are centered around areas such as: Case, Client and Contact Relationship Management, Program Research and Evaluation, Information or Knowledge Management, Collaboration systems for multi-affiliate or multi agency partner organizations. Dave Ryan has long been a lurker in the TechSoup forums and we thought it was high time we pulled him out and let you all know a little more about him and his nonprofit work! Name, title, and TechSoup username.

Learning is the Work

Beth Kanter

Last month, I had the pleasure of participating in National eXtension Conference which was amazing for many reasons. I first did several professional sessions with this network back in 2007 and an online class on knowledge sharing and online collaboration – so it was great to long-time colleagues. The highlight was a master panel with Dave Gray, Harold Jarche, and Jane Hart on connected learning and culture change needed to embrace this type of learning.

Keep an eye on this! Sharing is the new way of the world.

SocialFish

Like many foundations, MMT has been building a "knowledge management" system to archive information in an accessible way to help us be the best grantmakers we can be. The Meyer Memorial Trust launched their connectipedia today. But we've been approaching this task with a bigger end in mind. Why, we asked ourselves, would we set up a system that only MMT could use when the need for good information is shared by other foundations.

Share 50

Bullet Journaling for Nonprofit Professionals

Beth Kanter

Planning and managing in different time “resolutions” : future log, monthly log, daily log. It doesn’t fully replace digital tools for project management (especially when many people are involved or code is developed), or organizational knowledge management tools. For me, BuJo makes time management and planning more enjoyable.

Great reads from around the web on May 28th

Amy Sample Ward

In this interview, Jennifer Ford Reedy, VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success." I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of May 28th).

Crowdsourcing "Associations Now"

SocialFish

All ideas are welcome, apparently, which is why I was suprised to observe that the project site's discussion area (where you can post your suggestions) is all separated into silos, e.g. Management; Knowledge Management; Governance and Structure; Programs, Products, and Services, Leadership; Communication. Have you heard? Associations Now is trying a crowdsourcing experiment for its May issue. Don't often see the kinds of articles you really want?

SharePoint Server 2010 Learning Resources

Tech Soup Blog

Microsoft just released SharePoint 2010, the latest version of its enterprise-level content-management, search, and collaboration platform. Therefore, if you're evaluating SharePoint 2010 as a possible answer to your organization's knowledge management needs, some of the resources below might help you to make your decision and learn how to use it.

Unlease Your Organizations Knowledge Sharing Processes

Beth Kanter

Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing. Identification of these factors marked the beginning of our journey to discover how to consistently capture and leverage knowledge, information, innovation, and data…of our constituents, our partners and our staff.

Call for Papers: Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development

Beth's Blog: How Nonprofits Can Use Social Media

Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development??? Knowledge Management for Development Journal??? KM4D Journal) is an open access, peer-reviewed, community-based journal on knowledge management in development ??? technologies for knowledge sharing??? Collaborative networks which were never possible due to geographic limitations are now sharing knowledge, collecting data and doing team work.

Free beer for life?

SocialFish

Where free or cost effective methods of working (social networking, communicating, marketing, development, education and training, knowledge management, etc) are in regular use. In a session about Open Source Solutions. According to a recent survey, the three most valued elements of open source software for users are: -less dependence on vendors; -cost effective; -ease of customization. The analogy is that open source software is not just like free beer, but free beer for life.

Life 50

Minnesota Open Idea: Crowdsourcing Contest For Social Change Done Right

Beth's Blog: How Nonprofits Can Use Social Media

In this interview, Jennifer Ford Reedy , VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success. The whole process was managed by the Citizens League, which is a local organization that does citizen-driven policy development work. The Minnesota Open Idea is an example of an online social good contest that works.