Defining Knowledge Management for Your Organization

Idealware

There was no need to ensure that anyone else could use Idealware’s growing base of knowledge because I was the entire organization. Knowledge management has become an important part of Idealware’s evolution. Speaking of knowledge, we have an article on that: [link].)

Meatball Subs & Knowledge Management

Michael Stein's Non-profit Technology Blog

And it's a significant story as your organization starts to think about knowledge management. We see lost knowledge gobbling up time and money in our own organization and in the offices of our clients all the time. And one major way knowledge is lost is that the documents in which the relevant knowledge can be found are not easily retrievable. We wrote a document management system for the president of a major university a few years ago that took this approach.

Knowledge Management and Global Development: Who, What, and How

Influence

This week, I attended a working group meeting at Johns Hopkins Bloomberg School of Public Health’s Center for Communication Programs that focused on knowledge management in the international development sector. We heard presentations by two KM thought leaders: Last week, I attended a working group meeting at Johns Hopkins Bloomberg School of Public Health’s Center for Communication Programs that focused on knowledge management in the international development sector.

Reorganizing Your Intranet: A Strategic Approach

Beaconfire Wire

As the plan for your Intranet comes in to focus, you’ll want to keep an eye on content creation, management and governance. Information Architecture Knowledge Management Usability User Experience© 20TH CENTURY FOX FILM CORP.

Innovation, KPIs and Jerry Maguire

Beaconfire Wire

Analytics Knowledge Management Nonprofits Uncategorized In the digital world, resting on one’s laurels is not an option, and what engages users today, may fail tomorrow. However, the best way to create a culture of innovation isn’t clear.

Movie 52

Copyright Doesn’t Have to be All or Nothing: Intellectual Property Rights and Creative Commons

Beaconfire Wire

Tags: Intellectual Property Creative Commons Knowledge Management Business Strategy and Process Copyright

Free Tools for Creating iPhone and iTouch Web Apps

Beaconfire Wire

Use or knowledge of JavaScript is not required to create basic iPhone pages. Tags: Accessibility Blogroll Blogs Business Strategy and Process Cool Tools and Tips Knowledge Management Nonprofits Tech Uncategorized Usability Web 2.0 The iPhone is inarguably the most advanced piece of technology in people’s hands these days. It has a GPS to tell you where you are. It has a phone to let you communicate with people.

massnonprofit news ::

AFP Blog

massnonprofit news :: : "Knowledge management—also called KM—is the process of choosing and using tools and systems to effectively gather, organize, share, and use information, of any topic and type, within and between individuals, organizations, and groups." ''via Blog this

News 100

Aggregating news from community contributors or groups

Beaconfire Wire

pipes Knowledge Management del.icio.us There is ever growing interest in ways for organizations to aggregate news based on the input of multiple people, then select and push that news feed through their site. The good news is, there are some very slick methods for doing just this. As an example, Jeff C. on ProgressiveExchange, posted what he needed to which I responded and am cross-posting here.

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things.

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things.

Digital Diner

Gavin's Digital Diner

Strangely, it has also become the de facto identity management tool. It’s a listserv of diverse participants, gracefully managed by the indefatigable Deborah Elizabeth Finn. Digital Diner Gavin Clabaugh's irregular blog on irregular things.

Social Learning ROI

SocialFish

Sandy Carter from IBM shares some thoughts about social learning – which permeates all aspects of collaboration, data sharing, and knowledge management. How are you using social learning and social knowledge?

ROI 70

How the Nonprofit Sector Can Share What We Learn and Why We Should

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I’ve been a big believer in shared knowledge and learning for the sector. IssueLab has been working for ten years to apply the age-old knowledge management question, “what if I knew what others know?”

My Panel Introduction

Beth's Blog: How Nonprofits Can Use Social Media

I spoke about how useful a blog was for my own personal knowledge management working as a technology consultant. I attempted to live blog my introduction to demonstrate how easy it is to blog. The second time we ran our panel the Internet connection worked.

Book Review and Giveaway: The Eight Principles of Sustainable Fundraising

Amy Sample Ward

When the external community sees your staff using a community platform, a knowledge management resource, or another shared online space it says to them that the organization actually cares and is invested in both collaboration and the resource itself.

Review 174

2011 Nonprofit Day

Amy Sample Ward

With panelists representing various areas of experience and knowledge, discussion will include community organizing, movement building, and the role you and your organization can play in supporting social change. Noah Flower , Director of Knowledge Management, Monitor Institute. Date : September 19, 2011. Location : San Francisco, CA. Topic : Rethinking Movement Building.

What We Talk About When We Talk About Organizational Learning

Beth's Blog: How Nonprofits Can Use Social Media

Fifteen of us met for 90 minutes to share, commiserate, trade ideas and think about our work at the intersection of evaluation, knowledge management and organizational learning. How to create systems for accessing knowledge resources that foundation staff will use.

Knowledge in the Public Interest Announces Blog

Beth's Blog: How Nonprofits Can Use Social Media

via an email from Diania Woolis The KPI blog will explore diverse facets of knowledge management practice, research, and theory -- from community of practice (COP) strategy, to emerging technologies, to conferences and events taking place around the world. We're excited to share what we're discovering about knowledge management for the nonprofit, public, and philanthropic sectors as we do our work -- and for you to post your critiques and ideas.

Lee Bryant at #KMUK10

Amy Sample Ward

I’m here at #KMUK10 , also known as the Knowledge Management UK conference. Value of knowledge is contextual and relative – trying to give it value is a mistake; instead focus on the value of having it and sharing it. We need to free up knowledge in order to have healthier networks to work with. Tags: events presentation information kmuk10 knowledge knowledgemanagement sharing

Org 100

On Vacation!

Michael Stein's Non-profit Technology Blog

Well, no sooner do I manage to start blogging again then it's time to go traveling. I'm sure when I get back I'll just be bursting with thought about software development, tools, problem solving, knowledge management.

Learning Socially: Associations at the Crossroads

SocialFish

Learn about how social learning and the combination of social media and knowledge management can create a culture of engagement and loyalty for your organization. Have you been thinking about the concept of social learning (in whatever forms that might take)?

Learning is the Work

Beth's Blog: How Nonprofits Can Use Social Media

If you are not already familiar with their work, you will learn a lot about online collaboration, knowledge management, informal learning, and networks by following them.

Awesome Association MarComm Jobs – Week of August 30

SocialFish

Manage website content and continue to enhance the website’s design and function, based on feedback from members. Manage e-blast newsletters and online blog. Serve as an enterprise-wide resource and knowledge manager.

Job 84

Using our heads

Michael Stein's Non-profit Technology Blog

But Sharon Richardson in a thought-provoking post on her Joining Dots blog proposes that the emphasis on documents of any sort is a very limited view of knowledge management.I think Knowledge Management should be replaced with Knowledge Support.

Great reads from around the web on June 12th

Amy Sample Ward

" Knowledge Wiki Workshop - I really wish I could go to this event and hope there are some tweets, blogs, or videos we can follow online to get a peak into the conversations. "The "The wiki: a good tool for organisational knowledge management?" " How can we best capture and organise the knowledge assets of an organisation, make them widely available to everyone who needs access, and keep them fresh and current?

Unlease Your Organizations Knowledge Sharing Processes

Beth's Blog: How Nonprofits Can Use Social Media

Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Like many nonprofits, the rapidly evolving environment around and within us was littered by a practice of ad hoc documentation and person to person knowledge sharing.

Keep an eye on this! Sharing is the new way of the world.

SocialFish

Like many foundations, MMT has been building a "knowledge management" system to archive information in an accessible way to help us be the best grantmakers we can be. The Meyer Memorial Trust launched their connectipedia today. But we've been approaching this task with a bigger end in mind. Why, we asked ourselves, would we set up a system that only MMT could use when the need for good information is shared by other foundations.

Share 50

Member Spotlight: Dave Ryan of CiviCore

Tech Soup Blog

Those solutions are centered around areas such as: Case, Client and Contact Relationship Management, Program Research and Evaluation, Information or Knowledge Management, Collaboration systems for multi-affiliate or multi agency partner organizations. Dave Ryan has long been a lurker in the TechSoup forums and we thought it was high time we pulled him out and let you all know a little more about him and his nonprofit work! Name, title, and TechSoup username.

Great reads from around the web on May 28th

Amy Sample Ward

In this interview, Jennifer Ford Reedy, VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success." I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of May 28th).

Evernote for Nonprofits

Connection Cafe

There is another type of information and memory management that relates to the everyday memories and knowledge management of your staff, volunteers, and other supporters. Volunteer & Event Management. Author: Corey Pudhorodsky.

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Call for Papers: Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development

Beth's Blog: How Nonprofits Can Use Social Media

Stewarding Technologies for Collaboration, Community Building & Knowledge Sharing in Development??? Knowledge Management for Development Journal??? KM4D Journal) is an open access, peer-reviewed, community-based journal on knowledge management in development ??? technologies for knowledge sharing??? Collaborative networks which were never possible due to geographic limitations are now sharing knowledge, collecting data and doing team work.

Find me in my “office”

Zen and the Art of Nonprofit Technology

The description: “ Talk with Michelle about internal software systems – document and knowledge management, CRM, client management databases, intranets, etc.&#

Crowdsourcing "Associations Now"

SocialFish

All ideas are welcome, apparently, which is why I was suprised to observe that the project site's discussion area (where you can post your suggestions) is all separated into silos, e.g. Management; Knowledge Management; Governance and Structure; Programs, Products, and Services, Leadership; Communication. Have you heard? Associations Now is trying a crowdsourcing experiment for its May issue. Don't often see the kinds of articles you really want?

SharePoint Server 2010 Learning Resources

Tech Soup Blog

Microsoft just released SharePoint 2010, the latest version of its enterprise-level content-management, search, and collaboration platform. Therefore, if you're evaluating SharePoint 2010 as a possible answer to your organization's knowledge management needs, some of the resources below might help you to make your decision and learn how to use it.

New Intranet for Feeding America | Beaconfire Wire

Beaconfire Wire

Feeding America engaged Beaconfire to help them develop a knowledge management strategy and redesign their Intranet. Feeding America needed a new site and system that would allow them to promote 2-way communications and knowledge sharing between national staff and network members.

Free beer for life?

SocialFish

Where free or cost effective methods of working (social networking, communicating, marketing, development, education and training, knowledge management, etc) are in regular use. In a session about Open Source Solutions. According to a recent survey, the three most valued elements of open source software for users are: -less dependence on vendors; -cost effective; -ease of customization. The analogy is that open source software is not just like free beer, but free beer for life.

Life 50

Organizational Amnesia, Accountability Buddies, and Other Things I learned at the Grant Managers Network Conference

Beth's Blog: How Nonprofits Can Use Social Media

In mid-March, I had a whirl wind day at the Grant Managers Network Annual Conference where I did the following: Panel Session : Outcomes, Impact, and Communication with Roberto Cremonini and Danette Peters.

Geographic Silo Busting: NGO Capacity Building in the South

Beth's Blog: How Nonprofits Can Use Social Media

The summary: "This article considers the collective capabilities of networks in relation to their use of ICTs, information and knowledge management. The silo busting is my own. I'm trying to break out of my geographic silo and cross some boundaries as it pertains to ngo and nonprofit technology resources. Todays foray took me dipping into the NGO Learning Wiki where I discovered Capacity.org.

NGO 50

NTEN Community Update: CoP Transition

NTEN

Designed with peer knowledge sharing in mind, CoP's aim to provide an established point of reference along with a network of support and resources. The Community Technology CoP and the Knowledge Management CoP have both already taken advantage of the newly available monthly calls. We're only two months away from our official transition to Communities of Practice – you can read more about the transition to CoPs here – and are really excited about the progress we've seen.

FAQ 35