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How to gather high-quality nonprofit client feedback

Candid

Collect data from as many clients as possible Our research showed that it is essential to collect survey responses from as broad and representative a sample of your client population as possible. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.

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Interview with Rob Wu & Public Launch of CauseVox

Amy Sample Ward

Check out the short interview with Rob below and a preview of some of the functionality launched today! Interview: Rob Wu, CauseVox Founder. In the age of the social network, new sites want to be “the hub” for information/engagement and the non-profit space is no different. What inspired you to start CauseVox ?

Interview 213
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DonorsChoose Interview & Social Media Challenge

Amy Sample Ward

My collaborator, JD Lasica , at SocialBrite has just posted the interview and details below. Meantime, if you’re not familiar with DonorsChoose, the idea is a simple one: It’s a site where public school teachers could post what materials they were lacking in the classroom. Interview with founder Charles Best.

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Interview: SXSW4Japan Raises over $120,000 #sxswcares

Amy Sample Ward

Within 30 minutes, I registered a domain name, launched a fundraising site on CauseVox , and seeded it with key influencers on Twitter to help build momentum. Here are some of the biggest ones: Community Branded – We used a co-branded (with the Red Cross) site to maintain credibility with our 1500+ donors.

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Four Bite-Sized Methods of User Research

sgEngage

Here are some examples: User Interviews. With a qualitative research method like this one, you really don’t need a large sample size to get good data. Data obtained from user interviews can be used to develop Audience Personas , to help guide design and content creation for your website/emails and to get ideas for improving events.

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The Ultimate Nonprofit RFP Guide

Whole Whale

The RFP will outline the purpose of your website; the need, timing, and overview of the project, site features, and other requirements for applicants. Interviewing and deciding Choosing the right vendor is more art than science. Filter out the junk and only share the top proposals with the team. Organization Background : Who are you?

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Interview: John Brennan of OpenAction

Amy Sample Ward

You can learn more about John and OpenAction in the interview below. The real value to organizations is that they now have a dynamically updated map they can embed on their web site. Tags: interview maps data openaction opensource philanthropy socialactions. Things have just been super chaotic as of late.

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