Remove customer-retention-rate
article thumbnail

Solutions Day 2023—It’s Happening!

.orgSource

Harriet’s going to explain how APA used convincing techniques to innovate and set trends in the planning industry. Sponsored by Adage Everyone’s talking about the importance of customization. Get acquainted with customer analytics, a process that provides more accurate insight into what your members really want.

Sponsor 275
article thumbnail

15 highlights from Xperience 2022

Nimble AMS

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. The event’s theme was discovering the “next normal” for our industry, organizations, and people. . 20 apps Nimble AMS customers love.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Get Your Small Business on the Map: 5 Digital Marketing Tips

Nonprofits Source

Are you taking advantage of this time your customers spend on their phones and computers? Start by digging into your customer data to better understand who they are. Use these strategies to identify your ideal customer and ensure your digital marketing materials appeal to them: Send out surveys. Create customer personas.

Map 52
article thumbnail

Let Data Drive Your Decisions

Bloomerang

Why data should drive your decisions Many key industries, including retailers, manufacturers, and healthcare organizations, use data to inform decisions. Each of these industries needs to study an aspect of their output to see how it performs and decide if they need to change. What kind of performance matters to your organization?

Data 101
article thumbnail

Use Data for New Revenue Opportunities

Association Analytics

Reimagine what you mean when you say “customers” and expand that definition. These and other groups can fall under your new definition of “customers”: Lapsed members. Identify patterns and trends to align products and services to the member journey. And you might find retention rates increase. Affiliates.

Data 169
article thumbnail

Three terrific tech tips to transform the member experience

Nimble AMS

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. Why does this disconnect occur? Drive more revenue. Learning program.

article thumbnail

Combat Volunteer Coordinator Turnover with VolunteerHub

Volunteer Hub

According to a recent retention report , published by the Work Institute, the voluntary turnover rate for nonprofits is around 27 percent. With the all-industry turnover average around 12 percent, this statistic is alarming. Retention has always been a top challenge for volunteer coordinators. Recruitment.