Hold the Phone! If You’re Not Mobile, You’re Missing Out

Connection Cafe

But more than likely you’re a smart phone user. And, according to a Pew Internet study, 7 percent of Americans own a smartphone but have neither traditional broadband service at home, nor easily available alternatives for going online other than their cell phone. If a visit to your donation page doesn’t result in a gift, it’s an indicator that a potential donor intended on giving but changed their mind. Focus on content marketing and social interaction.

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GUIDE: Using Donor Personas to Maximize Your Nonprofit Fundraising

EveryAction

Marta Major Gifts 4. Use your software’s data and analytics to understand how your donors arrive at their decisions to donate - that way, you can strategically encourage additional gifts by putting “signs” along that journey and make giving convenient. With that information, you can then make a tailored ask to turn that occasional gift into a monthly donation. Marta Major Gifts.

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5 Ways Nonprofits Can Harness Mobile Technology In 2018

EveryAction

M+R Benchmarks Report , 40% of nonprofit website visitors in the year 2017 were using a mobile phone - a 9% increase from the year prior. And it's not just websites that are affected by the trend toward mobile - more and more communication now happens through cell phones. Optimize website and donation pages In M+R’s study, researchers found that after visiting a nonprofit’s donation page, desktop users completed a gift 20% of the time. According to the recently released.

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Print from your phone? Not really… yet | Beaconfire Wire

Beaconfire Wire

06/28/2010: User Expectations and Interface Response Times 06/16/2010: Making the most of conference hashtags: A tool for presenters 06/08/2010: Beaconfire Survey: Seductive Interactions 06/08/2010: Emailing with Convio – Testing Conditional Content 06/07/2010: Goin’ Barefoot? s phone number and a document code on the Cloudprint Web site. Unless, of course, you lose your cell-phone. One Response to “Print from your phone?

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5 steps to a Holiday Out-of-Office that inspires

Connection Cafe

You have a golden opportunity to create an out of office that inspires your donors to make a year-end gift! Here’s how your gift can make a difference. 5) Make sure your full contact info and cell phone is included and invite donors to use it. Have you ever been lucky enough to get a large unsolicited gift you were not expecting over the holidays? A donor might want to call you in person to tell you about the gift they have decided to make.

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The 7 Keys to a Donor Retention Strategy Full of Thanks

Connection Cafe

loses 70% of donors after the first gift. And to make matters worse, the probability that a donor will make five consecutive gifts is only 10-15%.These Frankly, I believe developing a robust gratitude program is the most important thing you can do if you want repeat gifts. That gift can be a one-time transaction, or a transformational experience — which is so much more. The gift is the first step towards joining our community.It’s Gifts. Phone Calls.

7 Ways to Integrate Stories into Your Nonprofit’s Donor Stewardship Strategy

Connection Cafe

Take a Cue from Major Gifts. While most major gifts folks would probably tell you that nothing could replace the value of an in-person visit or phone call, the real magic of those activities comes for the opportunity to tell the donor a story. Donors consistently tell us through surveys that they want to hear how their gift was used and what kind of impact they have had. This could even be a page that they are redirected to after they have made a gift online.

Fundraising Trends: Mobile Giving and Crowdfunding, and the Next Generation of Canadian Giving

Connection Cafe

Some interesting data emerged around how the mobile technology and crowdfunding trends are shaping each generation of Canadian donors’ interaction with charities and nonprofits. Since 2010, there has been a 12% increase in donors who have a landline but choose to use their mobile phones. In particular, Boomers, Gen X, and Gen Y are all primarily using their mobile phone: 20% of Boomer donors have a landline, but primarily use their mobile phones — a 10% increase since 2010.

Ready for Year-End? Here Are 10 Easy Things You Can Do to Raise More Money

EveryAction

Think mobile giving—as 40% to 60% of your year-end action is likely to happen on phones and tablets. You are likely to see a 10% to 20% bump in gifts. You can also ask sustainers to make a 13 th gift in 2017. Use create-a-list to segment on more than recency, frequency, and average gift. Segment your donors by how they are most likely to interact with your organization. We won't waste your time with a lengthy intro.

5 Tech Best Practices Universities Should Use To Keep Alumni Connected

EveryAction

Effective management of major gifts relationships. A database built for managing major gifts can streamline and organize this process, allowing alumni fundraisers to save time and effectively target and maximize the asks made of alumni. It’s no secret that more and more people, especially more recent younger alumni, prefer online communication, so it is crucial that alumni are easily able to interact with their alma mater through the internet, including for fundraising purposes.

5 Tech Best Practices Universities Should Use To Keep Alumni Connected

EveryAction

Effective management of major gifts relationships. A database built for managing major gifts can streamline and organize this process, allowing alumni fundraisers to save time and effectively target and maximize the asks made of alumni. It’s no secret that more and more people, especially more recent younger alumni, prefer online communication, so it is crucial that alumni are easily able to interact with their alma mater through the internet, including for fundraising purposes.

Fight for Your Right to Keep Your Monthly Donors (…and Party)

Connection Cafe

The strategic consideration afforded to setting-and-forgetting is zero to none; hoping that your donors forget about their gift to your organization is not a strategy. Good, now that is complete, you can develop a strategy that actively engages your monthly donors and reminds them why their gift is critical to the population your organization serves. And if you don’t, how will you ever upgrade their monthly gift amount? Step 1: Turn on the gift service center.

The Nonprofit Weekly Roundup: Secrets, Emails, and Tips for Better Donor Retention in 2014

Connection Cafe

And it starts with the relationship that’s formed after the first gift, says Fundraising Coach Marc Pitman. Make phone calls, show some gratitude, prove that you value your donors. Interactive Claire Axelrad donor retention Fundraising Effectiveness Project fundraising ideas fundraising tips marc pitman Marshall Simmonds Mike Snusz npEXPERTS The Agitator

Make Your Last Fundraising Push of the Year a Valuable One!

Tech Soup Blog

With last minute gift. All the traditional fundraising tools (phone-a-thons, direct mail) are. interacting with their favorite charities has evolved: they’ve gone. 34% of smartphone Internet users go online mostly using their phones. In October 2013, mobile phone users sent an average of 678 texts a month! desktop screen may be hidden on a 4-inch phone screen. With Thanksgiving upon us, we’ve officially entered the “Holiday season.”

5 Important Higher Ed Fundraising Truths for FY2020

Connection Cafe

The Traditional Phone Model is Shifting. Over the past ten years, our research shows that there has been a 50 percent decline in donor participation rates in phone programs. One of the most significant contributors to the declining phone program is lower phone effectiveness among middle-aged prospects. Fewer phone donors. Phone programs have seen an average reduction of 3,500 donors per school over the past 10 years. Fewer phone dollars.

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Fundraising: The Tech Tools You Need

Tech Soup Blog

From developing your own online store to taking donations from your phone, TechSoup has you covered. Basic 3.0 , you can organize and track donor gifts, create fundraising campaign emails, and much more. Discover mobile fundraising tools in our Cool App Round-Up: Fundraising Edition as well as some examples of apps that make fundraising interactive and entertaining. Donors Fundraising Software social media mobile phone tsfundraising tspayanywhere tsshopify tstelosa

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Fundraising: The Tech Tools You Need

Tech Soup Blog

From developing your own online store to taking donations from your phone, TechSoup has you covered. Basic 3.0 , you can organize and track donor gifts, create fundraising campaign emails, and much more. Discover mobile fundraising tools in our Cool App Round-Up: Fundraising Edition as well as some examples of apps that make fundraising interactive and entertaining. Donors Fundraising Software social media mobile phone

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3 Essentials for Fundraising Technology: A Beginner’s Guide

Nonprofit Marketing Insights by GlobalOwls

To improve the donor experience, first, consider the platforms where you interact with donors the most— likely somewhere in the online sphere. Once your website is up and running with the right technology, you can begin to explore other ways to interact with your donors. Did you know that over 96% of Americans today own a cell phone? Encourage supporters to interact with and share your posts. 3 Essentials for Fundraising Technology: A Beginner’s Guide.

How to Identify, Grow, and Retain Your Most Loyal Donor Base

Nonprofit Tech for Good

You should want all of your donors to interact with your organization the way multichannel donors do! Try filtering for donors who: have a lifetime gift amount of $500+, 10+ volunteer hours, 10+ soft credited gifts, and gifts coded with your social media campaign or your annual appeal solicitation. With the use of QR codes, donors can easily scan your letter with their phone and be immediately directed to your donation form.

Why Advanced Analytics Are ?Critical for Healthcare Fundraising Improvement 

Connection Cafe

They solicit information such as names, addresses, phone numbers, email addresses, and marry those with gift information and event attendance to detail what they know about a donor or prospect. Without the complete picture, organizations may ask for the wrong gift amount, engage constituents with the wrong message, or communicate in a way that is not the most ideal for each person. Annual gift donors can be further segmented using query tools.

450 Email Subject Lines From End of Year Fundraising

Connection Cafe

Variations on “Gift” and “Give” were very popular this year. Several organizations have developed very successful year-end matching gift campaigns. Best Innovation in Graphics: This one goes to Lifeline Children’s Services for showing a giving pyramid inside the email noting how many gifts of each level they had received and still needed to get. RE: Urgent deadline: all gifts DOUBLED! Last chance to have your gift triple-matched.

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How Accessible Data Can Help You Better Care for Your Donors

Connection Cafe

A physician can read your EKG on their smart phone and use software to pull up your entire health history in real time. For the best donor interaction, development staff needs information to be accessible wherever and whenever their conversation happens. Donor data is the key to securing a gift. With the help of technology, every member of our development staff carries our donor database with them on their smart phone.

The Three Major Components of a Successful Annual Giving Campaign

Connection Cafe

Many different efforts will add to its success, with each step of the campaign requiring donor interaction, solicitations, and stewardship. A confused donor will disregard an appeal, resulting in no gift. Simple additions such as the donor’s name, last donation date, and the amount of their last gift can have lasting impact. Personalization is a must for all major gift solicitations. Your interaction and communication plan will need to be broad and diverse.

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Mailed out | Beaconfire Wire

Beaconfire Wire

06/28/2010: User Expectations and Interface Response Times 06/16/2010: Making the most of conference hashtags: A tool for presenters 06/08/2010: Beaconfire Survey: Seductive Interactions 06/08/2010: Emailing with Convio – Testing Conditional Content 06/07/2010: Goin’ Barefoot? He recently vowed that he would no longer fundraise for candidates who don’t allow people to opt out of snail mail appeals with their online gift: It really is infuriating.

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See What’s Out There » Blog Archive » Illuminating Politics – Online

See What's Out There

Home • About Us Mission Team News Partners Careers • Services Overview Interactive Marketing Video Web Design and Development • Clients Clients List Client Login • Resources Overview Events YouTube for Nonprofits Guide to Online Video Video FAQs Our Blog • Contact POSTED BY Michael Hoffman MAY 25, 2007 Illuminating Politics – Online I had a conversation recently with a community activist about politics and the web.

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How to Use CRM + Donor Management Software to Talk to Anyone

EveryAction

Oscar One-Off Donor Susan Sustainer Marta Major Gifts Vince Volunteer Malik Millennial + Nellie Newbie Eddie Engager + Emma Event Attendee Luna Lapsed Donor. Use your software’s data and analytics to understand how your donors arrive at their decisions to donate - that way, you can strategically encourage additional gifts by putting “signs” along that journey and make giving convenient. Marta Major Gifts.

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Raising Money for Universities during COVID-19

Connection Cafe

UConn has changed their back-of-house software in how they track constituent interactions, expanding the categories to include virtual meetings along with phone calls, emails and face-to-face meetings. Having said that, the personal connection is important in times like these because people are hungrier for interaction, and the person-to-person touch makes a huge difference. Restricted vs. Unrestricted Gifts.

Online Fundraising Ideas (7 Strategies & 63% More Donations)

Nonprofits Source

That’s exactly what WorldHelp had in mind when they used a live chat to lift conversions by 45% : Here is why live chats are so effective at maximizing donations: It replaces phone or email communication with real-time support directly on the website. On Paws Chicago’s homepage they use data to show how their organization has made an impact on their cause since their founding: Others might be swayed by testimonials, case studies, or even interactive content.

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May the Source Be with You: The Importance of Multichannel Reporting at End-of-Year

Connection Cafe

You will want to know where all of your end-of-year actions and gifts are sourced from, so keep reporting and tracking top of mind as you begin implementing your plan with these pointers: Google Analytics Audit. This will give you an extra layer of insight beyond standard email reporting to see your end-of-year email audience’s website interactions. Snail Mail, Phones, Website, Social and Beyond.

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No More Excuses—You Need to Call Every New Donor

NonProfit Hub

And when it comes to building relationships, nothing beats a personal, one-on-one interaction. In a perfect world, we should have received 19 phone calls (only 19 asked for a phone number on their donation form). We received zero phone calls and only two hand-written notes. You can see the full results in the infographic below: I can think of a lot of excuses as to why these nonprofits didn’t pick up the phone to say thanks.

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Corporate Philanthropy Trends Affecting Nonprofits in 2016

NonProfit Hub

After speaking with nonprofits about the need to access matching gift funds in a cost-effective way, Double the Donation was born. _. From matching gifts and payroll giving to fundraising events and mobile giving, corporate philanthropy is going to be all the rage in 2016. Furthermore, nearly two-thirds of all large companies will match donations, and 80% of those companies use some kind of technology platform to empower employees to access their matching gift program.

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5 Fundraising Resolutions for 2016

Connection Cafe

alone of 7.1% (Giving USA), fueled by overall growth and mega-gifts coming from tech sector donors. Major (and mega) gifts will continue to make the headlines, as will donors making choices for how to give back in new ways that push the limits of traditional philanthropy (aka both donor advised funds and Zuckerburg’s LLC). In 2016, fundraisers will need to focus on tying the impact of gifts to the cause itself in order to retain and gain supporters.

Break Down the Silos—For Real This Time

Idealware

The goal is to see all the important interactions with a donor or supporter in one place—providing major donor officers a complete understanding of how their donor has interacted with the organization. To know that their actions and their gifts are doing the most good to fulfill your mission. If you have a great digital program that is disconnected from your mail and phone program, you are not doing enough.

Visitors in Focus

Museum 2.0

We need to make them feel like we value this precious gift. I did notice many people were scanning down the label quickly as if reading on a phone. Cell phones in the galleries often get a bad rap. Alli Burness, Meagen Eastep, Jenny Kidd, and Chad Weinard gave a great talk ages ago about cell phone photography/ social photography. With cell phones, they are. People were using the phone to take “artsy” images. The interactive was about piece work.

44 Ways to Turn Your Supporters into Fundraising Superstars

NetWits

50 gift card for $5,000 raised). Supply sample fundraising emails, Facebook posts, tweets, phone scripts, thank you notes, approved logos, etc. Create an online community for your fundraisers to interact and share their ideas. Peer pressure has a funny way of inspiring larger gifts. Show gift names and amounts on a donor wall, like North Shore Medical Center’s Cancer Walk/Run. Looking for additional resources like this?

3 Reasons Why Your Donor Database Should Be Used By Multiple Employees

NonProfit Hub

Major Gift Impact. It’s no surprise that direct fundraisers and especially executives within a nonprofit organization have the biggest impact on major gift success. They’re on the front lines, taking meetings and making phone calls. As they’re generating new interactions, it’s important that they be the ones entering notes and tasks into the system. Steven Shattuck is VP of Marketing at Bloomerang.

Understanding the Reasons for Nonprofit Donor Churn

Connection Cafe

But there are key reasons that donors make an initial gift that your nonprofit can work on, namely: A donor’s perception of your charity’s competence, that is, the efficiency with which you use their money. It’s uncommon that a donor stops giving to a charity because of a single bad interaction. Root Cause: The thank you email they receive is not personalized, does not mention the impact of their gift and simply has the receipt for their donation.

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3 Principles Fundraisers Should Adopt from Service Providers

Connection Cafe

Fundraisers can articulate their value propositions in the form of regular, personalized check-ins by phone or handwritten note, custom stewardship reports that reflect donors’ impact over time, or other high-touch, grateful expressions of how and why the donor might consider giving in the future. Service providers can build trust such that a one-off interaction evolves into a lasting provider-client relationship.

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3 Ways to Ruin Your Donor Database Before Entering Any Data

NonProfit Hub

Phone number. Gift amount. Interactions. Steven Shattuck is a guest contributor for Nonprofit Hub, and VP of Marketing at Bloomerang. As a HubSpot Certified inbound marketer, he is a contributor to Nonprofit Hub, National Council of Nonprofits, Ragan, Social Media Today, Search Engine Journal, The Build Network, HubSpot, Content Marketing Institute and Business2Community.

44 Ways to Turn Nonprofit Supporters into Fundraising Superstars

Connection Cafe

50 gift card for $5,000 raised). Supply sample fundraising emails, Facebook posts, tweets, phone scripts, thank you notes, approved logos, etc. Create an online community for your fundraisers to interact and share their ideas. Peer pressure has a funny way of inspiring larger gifts. Show gift names and amounts on a donor wall. Turning your supporters into fundraising superstars isn’t easy.

From Prospective Student to Active Alumni: Engagement Fosters Lifelong Support

Connection Cafe

My daughter’s school has engaged her from day one using technology and face-to-face interactions. D uring an alumni p honathon , a student phoned Martha and thanked her for being an alumnus. They send Martha monthly statements for her sustaining gifts and involvement , little gifts in the school colors (a pin and a scarf), and letters that say thank you and show Martha the impact of her donation and participation.

7 Ways to Create Highly Committed Donors

BoardAssist

My crystal ball tells me that they are unlikely to renew their gifts. One gift and vamoose – they are gone! Donor knows what to expect in each interaction with you. Don’t ask her for a gift to support the rain forest and then come back with a newsletter about the Arctic! It’s time for some phone calls to donors to hear their stories. Wouldn’t you like ALL your donors to feel “highly committed” to your organization?

#bbcon Just Took Over Austin, TX| Day 1 Recap

Connection Cafe

Mobile phones. Some of these topics are relatively new and still emerging ( people fundraising for you ), others seem to be exploding (Donor Advised Funds) and some have already passed a lot of nonprofits by and are here to stay (like how we use the mobile phone). Did you know many nonprofits leave money on the table by not making gift amount suggestions in their solicitations? It started off with a bang, literally.

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