The Phases of Service Design
Forum One
APRIL 13, 2023
Now let’s take some time to dive into how it gets done. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project! Here’s an example of a preliminary draft service blueprint. Phase 2: Research The next phase is research.
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