Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

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Donor Strategy Retention Relationship 141

Bloomerang

JUNE 14, 2021

We need a bit of time to take a step back, evaluate what worked and didn’t work, and realize we’re not in a “new normal” but an “interim normal.” A new survey from McKinsey finds responses to the Covid-19 pandemic sped business adoption of digital technologies by several years—and many of these changes will likely be here for the long haul.

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Digital Strategy Nonprofit Phase 118

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. Segment your donor base : Use the information from the report to segment your donor base effectively.

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Action Report Practice Fundraising 74

Get Fully Funded

JANUARY 5, 2024

Once you have a supporter’s contact information and permission to text them, you can use texts as a critical touchpoint for building relationships that lead to more donations and increased involvement. Supporters can get more information quickly by asking any questions they have about a message. Keep an eye on your metrics.

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Practice Puerto Rico Fundraising Metrics 59

Eric Jacobsen Blog

JANUARY 26, 2024

With the right training and practice, middle managers are in the best position to evaluate employee performance and provide feedback that’s continuous rather than just a pro forma yearly review meant to create a paper trail,” share the authors. They can inform all three in return.

Management 78

Management Develop Authoring Leadership 78

Nimble AMS

NOVEMBER 12, 2019

Now’s the perfect time to rejuvenate the activities that drive recruitment, engagement, and retention. These include sharing industry information, providing a code of ethics, and offering training. Consider areas the study indicates are strengths for most organizations and evaluate your association’s performance.

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Life Retention Studies Benefit 60

Bloomerang

APRIL 11, 2023

However, successful volunteer recruitment, engagement, and retention are no easy feat. Before you can evaluate your options, you first need to establish your organization’s needs and top features to look out for in a solution. Volunteers are integral to nonprofit organizations’ day-to-day operations. Let’s dive in!

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Volunteer Software Management Track 75

Qgiv

OCTOBER 21, 2021

Strategic partnerships and research inform her approach to new challenges and when drafting fundraising communications. The challenge can be in knowing which nonprofit data to prioritize, along with how to evaluate it and use it to make improvements. This will guide you when determining what information to collect from supporters.

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Data Metrics Nonprofit Analysis 69

Bloomerang

JULY 19, 2023

You’re able to see, for individual donors and for the organization overall, the number of asks made, gifts obtained, average size of major gifts and donor retention rate. You’re vigilant about gathering this information through post-program surveys or via your website. Do you serve K-12 students? The BIPOC or LGBTQ communities?

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Professional Leadership Develop Proposal 70

Neon CRM

SEPTEMBER 1, 2023

Organizational Overview: Background information on the nonprofit’s history, structure, and key personnel. Evaluation and Impact Measurement: Methods for assessing the effectiveness and impact of nonprofit programs. Surveys can be a great tool for this.

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Guide Business Support Metrics 52

Neon CRM

AUGUST 18, 2023

For templates you can use to set up a welcome series for new donors and tips for donor retention, check out The Fundraiser’s Guide to Welcome Series. While donors likely care that you have a financial goal to reach, it’s not as likely that this information will motivate them to give. The switch from “Help us reach our $500,000 goal!”

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Campaign Giving Tips Mail 98

CauseVox

JULY 18, 2023

Evaluate your progress and determine whether you are on track to meet your targets. By carefully analyzing your progress, identifying challenges, and considering external and internal factors, you can make informed adjustments to your fundraising development plan. How have things been coming along? Have you encountered new obstacles?

Develop 76

Develop Fundraising Pledge Track 76

ASU Lodestar Center

APRIL 9, 2019

Unfortunately, the data shows that 81 percent of organizations are without a retention program. When creating a retention strategy, it is important to consider the entire employment cycle, paying attention to both intrinsic and extrinsic factors. A recruitment plan supports retention from the start. Compensation.

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Retention Wisconsin Leadership Nonprofit 40

Classy

JUNE 1, 2021

As donor retention and engagement continue to challenge the space, virtual events are a viable tool you can explore to enhance these efforts. In a survey of 200 nonprofit organizations, Freewill found that nonprofits using virtual technology plan to steward major donors as follows: Phone conversations (21.6%). Emails (19.9%).

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Virtual Donor Fundraising Retention 62

Bloomerang

MARCH 30, 2023

Evaluate your volunteer program. Role information: Include a high-level description that explains what the role is and the tasks they will perform. This lets you stay in touch with volunteers to provide critical information and updates whenever needed. Develop your volunteer schedule. Promote your program to recruit volunteers.

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Volunteer Program Roles Training 88

The Modern Nonprofit

APRIL 18, 2023

conduct research Gather data on your current supporters Review your nonprofit’s existing data, such as donor records , volunteer information, and past survey results. This information can provide valuable insights into your current supporters and help you identify trends and patterns that may inform your strategies.

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Guide Donor Fundraising Social Media 52

Eric Jacobsen Blog

JULY 17, 2023

With the right training and practice, middle managers are in the best position to evaluate employee performance and provide feedback that’s continuous rather than just a pro forma yearly review meant to create a paper trail,” share the authors. They can inform all three in return.

Management 52

Management Work Authoring Leadership 52

Bloomerang

NOVEMBER 10, 2023

In this guide, we’ll cover the need-to-know information and steps of creating a major gift fundraising strategy, including: What is a major gift? Therefore, one of the best ways to encourage donors to make major gifts is by building relationships with supporters and focusing on donor retention and stewardship. Make one last phone call.

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Gift Raise Guide Relationship 97

The Science Behind Engaging your Supporters

OCTOBER 9, 2018

By evaluating your existing volunteer program and renewing your focus on recruitment and retention, you can build a thriving and sustainable volunteer program that will propel your work forward. Evaluating Your Existing Volunteer Program. Survey your Existing Volunteers. Solicit Advice.

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Volunteer Program Guide Training 102

Neon CRM

AUGUST 24, 2023

Fundraising Effectiveness Project (FEP) The Fundraising Effectiveness Project (FEP) is the industry standard for donor retention stats and other related donor engagement metrics. How to use it : Your organization should be prioritizing donor retention rates as part of its operations.

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Hype Research Marketing Benchmark 52

Bloomerang

JUNE 9, 2022

In this guide, we’ll cover some key information about how you can find your organization’s major donors and determine the right ways to engage them to solicit major gifts. Review your donor files to evaluate the giving histories of your donors and identify your most loyal, faithful donors. Send a survey. Try again a week later.

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Donor Gift Database Relationship 102

ASU Lodestar Center

FEBRUARY 13, 2018

Organizational transparency, the disclosure of operational, financial, and decision-making information, remains a significant factor in the formation of the public’s trust in an organization’s mission and intent. Performance evaluations serve as vehicles to message organizational mission realization and impact. The answer is clear.

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Support Donor Strategy Arizona 40

Nonprofits Source

OCTOBER 6, 2023

Fortunately, there are many formal and informal changes you can implement into your organization’s structure to keep your employees motivated. How about sending out informational surveys about how to improve the workplace? Increased retention. Informal and formal employee recognition programs. Leadership style.

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Ideas Practice Leadership Roles 52

Classy

JULY 14, 2021

Alexa shared a variety of ways her team evaluated the success of their planning and execution of the Collaborative event. They also measure retention to see how many return each year and what factors could play into increases or decreases. . How to Measure Success. They use this to improve future content and the event as a whole.

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Virtual Professional Marketing Fundraising 105

NonProfit Hub

FEBRUARY 15, 2019

Collect information as you go to evaluate performance. Also, don’t forget to evaluate your performance through the occasional feedback survey. Evaluating your performance is never-ending. How will you carry out your mission? Once you have your “S.M.A.R.T” goals, measure them! Communicate what you’re learning.

Measure 66

Measure Communication Impact Evaluation 66

Neon CRM

NOVEMBER 16, 2023

As a critical element of your brand, your mission statement needs to represent your organization’s ethos but also be informative, succinct, and moving to your supporter base. Two Signs Your Mission Statement Needs to Be Updated Experts recommend re-evaluating your mission statement every three years. Who Do You Serve?

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Examples Language Iowa Nonprofit 95

Nimble AMS

OCTOBER 24, 2019

To keep members from going silent on you, be sure to continually evaluate your organizational strategy to ensure you’re providing value throughout the member journey, from recent grads to retirees. Consider conducting a member survey to better understand your members’ digital behavior and how they would like to interact with your association.

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Associations Studies Benefit Attention 60

Connection Cafe

FEBRUARY 25, 2020

The following information and guidance are intended to inspire you to take a new look at your employee giving program or employee crisis fund through a fresh lens. Information Sharing and Storytelling. You can show your value by demonstrating the relationship you have to engagement, recruitment, and retention. Human Resources.

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Program Giving Companies Storytelling 28

Neon CRM

MAY 31, 2023

Understanding the Donor Journey Donor Acquisition Donor Retention Donor Stewardship How to Communicate With Your Donors Donor Data Management 1. This isn’t an entirely passive process: A nonprofit that has an active donor acquisition strategy (more on that below) will be working to identify and target potential donors with information.

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Donor Management Guide Retention 52

Qgiv

OCTOBER 27, 2021

Though they go hand in hand, volunteer recruitment shouldn’t be confused with volunteer retention. Take the time to assess your operations and evaluate any gaps that volunteer work could fill. There are also more informal ways to get information about your volunteer opportunities on social media.

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Volunteer Strategy Guide Local 98

Association Analytics

JUNE 2, 2021

As we discussed in our recent blog post about retention, data isn’t one dimensional. Once you have this information, you can start to target other members who have similar characteristics with specific marketing messages that you know will resonate. Look at the data to determine which characteristics buyers for your products may share.

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Product Associations Measure Analysis 282

sgEngage

MARCH 27, 2023

A CRM is a system that manages and optimizes information related to current or prospective clients or donors, including contact information, interactions, personal and behavioral data, and communications. They will receive only the information that’s relevant to them and they will receive it when and how they prefer.

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Gartner System Nonprofit Data 71

Nimble AMS

OCTOBER 28, 2021

When you think about member retention, you might not think about the state of your member data. In a recent association trends study from Community Brands, only 36 percent of association professionals who responded to the study’s survey say the state of their member data is very good or excellent. But maybe it’s time to start. .

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Goal Retention Associations Data 122

Bloomerang

JUNE 11, 2021

So, Steven, this is where I’d like for you to actually turn this slide into a survey. So here’s the next survey, Steven, right off the bat, just to make sure everybody’s kind of present and getting us grounded. I know people are transitioning from meetings and … so please activate the survey. Here we go.

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People Community Video Podcast 76

Cloud 4 Good

AUGUST 23, 2021

Marketing Cloud gives campuses a better understanding of their community members, allows them to provide these contacts with an experience that meets them where they are in the lifecycle, and ultimately gives students, faculty, staff, alumni, and donors the information they need to move on to the next step or keep that relationship warm.

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Education Marketing Student University 127

Eric Jacobsen Blog

DECEMBER 1, 2010

Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process. So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls. Don't Praise.

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Evaluation Mentoring Kansas City Kansas 54

Eric Jacobsen Blog

NOVEMBER 27, 2010

Saturday, November 27, 2010 5 Reasons To Do An Employee Survey Business leaders who wonder whether they should conduct an employee survey should think about these five good reasons for conducting surveys, as recommended by John Kador and Katherine J. Armstrong in their book, Perfect Phrases for Writing Employee Surveys : 1.

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Survey Mentoring Kansas City Kansas 49