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Soft Skills Support Hard Leadership Challenges

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In a digital market moving at the speed of a video game, recruiting the right staff is a make-or-break activity. Lately, I’ve been speaking and writing about the importance of emotional intelligence and how the softer skills add a critical dimension to digital initiatives. ASAPS had a leadership training program.

Skills 221
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Culture, Community, and Technology—A Successful 2022 Convergence

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With the introduction of culture to a digital environment, we saw interpersonal dynamics in a new light.orgCommunity , our professional development and networking organization, was thrilled to host two in-person events that brought people together to explore those themes and discuss significant issues that emerged from our post-pandemic experience.

Culture 221
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Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

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The Leadership ColLAB conference was an opportunity to bring professionals together around what we believe is a critical question. Trust and Culture Trust and culture are deeply intertwined. From the beginning of her tenure at ENA, Nancy has made building a positive culture a priority.

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Are AI and EI an Odd Couple? Nope, Pairing Bytes With Behavior Is a Perfect Match

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During 2023, I’ve written extensively about all things tech, from digital transformation to MarCom strategies, and more recently AI. Human drivers center digital initiatives where they need to be—on people. Right now, there is a deficit of trust across social, governmental, and cultural organizations. In a recent Association 4.0

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Flat, Tall, or In Between—Is It Time to Evaluate Your Organizational Structure?

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That steep trajectory isn’t a good fit with the speed of innovation required to navigate digital markets. At Zappos, this arrangement is designed to reflect the company’s values and culture. Gustavo Rasetti, CEO of Fearless Culture , describes Zappos relationship between culture and structure like this. That’s trust.

Structure 251
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Want To Be a Leader? Get to Know Yourself

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What’s the first lesson of Leadership 101? “ Discover Yourself Both views are important for leaders who want to create positive cultures and strong teams. Most of the members are running businesses larger than mine in very different industries, but our concerns are surprisingly similar. Begin with yourself. Be the change.

Awareness 221
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Association 4.0—A Playbook for Success

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It is the product of ongoing research to prepare our clients for success in digital markets. Those talks with association CEOs and executives who head businesses that service the association industry formed the basis for two books. observed that being a reactive leader is untenable in the digital era. Association 4.0: