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12 Key Digital Engagement Trends from the 2018 M+R Benchmarks Report

Everyaction

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. It’s clear to us from this year’s report, that digital engagement has taken some important leaps forward for nonprofits of all shapes and sizes. Mobile list size grew by 35% in 2017.

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Nonprofit Donor Engagement Strategies: Breaking Through the Noise

Neon CRM

Your donor engagement strategy outlines exactly how you’ll reach out to donors and the KPIs you’ll track to measure how engaged a donor is with your organization. The Donor Engagement Cycle The donor engagement cycle is a process that every donor goes through and includes four steps: Ask, Thank, Report, and Repeat.

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5 Assumptions Every Community Manager Should Make Daily

Amy Sample Ward

All that you can really assume are the things that aren’t assumptions; give your community the chance to tell you their preferences and interests, and track what you can (from email opens and clicks, to actions taken) to be sure you are responding to the facts whenever possible. You know more about the tools.

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Run a Productive, Fun Nonprofit Board Meeting

Get Fully Funded

” “The conversation easily gets off-track, and before you know it, 30 minutes have passed and we haven’t even discussed important business because we’ve gotten off on a tangent again.” Think about it: if all you do at your Board meeting is go over reports from the previous month, you’re looking back.

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Nonprofits in the Autonomous World: Will the Bots Take Over?

Beth's Blog: How Nonprofits Can Use Social Media

As Jeremiah Owyang , founder of Crowd Companies , describes it as drones, robots, chat bots, and AI. He should know, having tracked and observed the disruption caused by online technology over the past decade. Bots needs to be designed increase engagement, support and inspire offline action. Click to Check Out Beth Bot.

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The Commons Introduces Grassroots Mobile Survey

Saleforce Nonprofit

They needed a mobile app that worked offline. It’s not just useful for offline situations like interviewing people in rural India. For example, an at-home healthcare organization can use the app to support intake, needs assessment, track the progress of a patient, and conduct an exit survey when they no longer need your services.

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Marketing and Engagement: Making the most of your Emails

Amy Sample Ward

Events – people that attended an event are more likely to care about follow up than the rest of your list so be sure you track who came so you can share pictures, details or next steps. Change up the content – be sure to track how people are responding and identify the types of content or messages you can add or avoid.

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