What Nonprofits and Libraries Can Learn from Zappos Culture
Tech Soup
JUNE 29, 2014
When you walk into Zappos, the first thing you notice is the unique structure of the building. In Hsieh’s book, “ Delivering Happiness ,” he writes about the 10 core values of Zappos culture, which include: Deliver WOW through service. They even make job candidates join their specialized social network.
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