Connection Cafe

JANUARY 28, 2014

Donor retention is an absolute priority (again) for 2014. Yet the path to retention success remains elusive for many organizations. Please join me in thanking Frank Barry and the Blackbaud team for sharing donor retention guidance from some of the smartest fundraising experts out there. How about yours? You got it! T ake stock.

Retention 37

Retention Donor Org Interaction 37

Cloud 4 Good

MAY 17, 2022

At LSU Online, their application and admittance processes are managed by two groups they call Recruitment and Retention. Recruitment is managing the students during the application process, and once they enroll, they move over to the Retention group.

Louisiana 59

Louisiana University Education Student 59

Neon CRM

AUGUST 9, 2023

Platform Price Features Challenges Neon CRM for Associations Starts at $109/month Membership management, forms, payment processing, automation, customization, email management Higher costs for enterprise-level organizations MemberSuite Quote-based Membership management, e-commerce, accounting Minimum price may be high for smaller orgs.

Associations 52

Associations Software Management Org 52

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55

Cloud 4 Good

MAY 26, 2022

Similar to traditional contract-to-hire, Talent for Good will allow you to sustainably staff your Salesforce orgs with access to the right candidates, with the right knowledge base and experience, to fill staffing needs and complement existing staff. .

Facilitation 64

Facilitation Press Training Train 64

John Kenyon

DECEMBER 13, 2017

Donor makes a small gift instead of a large gift and allocates balance to other orgs. Find and merge duplicates & update contact info for key funders and donors => +good stewardship & +stay in touch => +$’s & +retention. Bye Bye large end of year gift.

Data 52

Data Donor Info Retention 52

Top Nonprofits

JANUARY 5, 2022

When faced with continuing uncertainty, your fundraising plan needs to incorporate strategies for retention and stewardship of your existing donors. We also have an ever-expanding blog full of valuable information to help your not-for-profit org reach its potential. Courses Podcasts Webinars Papers Guides.

Fundraising 52

Fundraising Podcast Gift Org 52

The Modern Nonprofit

SEPTEMBER 5, 2023

Here’s How Your Org Can Adapt – and Flourish Educate and Engage Your Donors Communicate openly with your donors about any changes and what they might mean. Recurring donations are crucial for nonprofits because they provide a steady and predictable income stream.

Facebook 98

Facebook Tools Change Guide 98

Whole Whale

NOVEMBER 10, 2021

You might hear an assumption along the lines of the following: Your organization’s audience all have mobile phones, there is therefore a huge opportunity for all of them to connect with your org on a custom app. App retention rates also indicate that most audiences will be churned through within months. People spend 2.5 People spend 2.5

Mobile 96

Mobile Build Benchmark Rate 96

CauseVox

NOVEMBER 19, 2021

For small orgs on a tight budget or can’t get a digital fundraising tool approved quickly, you can use CauseVox for 100% free with the Basic Plan. Now, you can access: All 16 curated, impact-filled sessions covering topics like direct mail, email marketing, digital fundraising, social strategy, year-end planning tips, retention + more.

Resource 89

Resource Fundraising Template Mail 89

Bloomerang

DECEMBER 19, 2023

That means you likely won’t see the results—increased fundraising revenue, increased donor retention rate, increased average gift size—that you would likely see when using a paid solution. However, we’ve seen that when it comes to free fundraising software, you often get what you pay for. Looking for more information about nonprofit software?

Software 88

Software Free Tools Adobe 88

Connection Cafe

JULY 26, 2011

The principal finding was that adding online communications to a direct mail-only treatment improved donor retention rates, increasing frequency and consequently lifetime value. More than 50% of the $20M+ orgs are only considered Juniors (in the participant categories), just beginning their journey with integrated marketing.

Integration 32

Integration Marketing Org Channel 32

Connection Cafe

OCTOBER 1, 2013

The median for membership retention is 50% and the median growth in membership revenue is 14%. Julia Kennard, CFO at EdVenture, offered insight on the negative impact that using Groupon has had on EdVenture’s retention rate because it relied on a discount to drive a membership sale. Fundraising Data. Online Transactions.

Benchmark 35

Benchmark Data Washington Arts 35

NonProfit Hub

JANUARY 3, 2017

Why do #nonprofits settle for 43% retention rate? Jay Wilkinson: Orgs should have at least 3 people able to make site updates. Steven Shattuck: When a donor gives, the email confirmation should be a thank you, not a receipt. CauseCamp #DonorLove pic.twitter.com/TfH6ynPM1g. — Jessalyn Holdcraft (@JessalynNeal) April 8, 2016.

Causes 31

Causes Tips Nebraska Org 31

Connection Cafe

SEPTEMBER 7, 2011

And if I’m right about that change then you are going to want to spruce up your org’s LinkedIn company page in advance. ” It’s good for the volunteer and good for your organization and volunteer retention. I anticipate that changing in the near future. (It It just makes sense if you ask me.)

Linkedin 51

Linkedin Indianapolis Portland Profile 51

Connection Cafe

MARCH 4, 2019

There is perhaps no more telling data point than this: online donors 65-years and older have the highest retention rate. And donors that are 55-years and older have the highest retention rates for both online and offline giving. It’s in our org charts. This online versus offline wall is mostly in our own heads.

Online 36

Online Giving Offline United States 36

Michael Stein's Non-profit Technology Blog

JULY 7, 2007

In a great many of the non-profits we've worked with over the years, Information Technology is situated in the finance and administration wing of the org chart. The person directly responsible for outreach and retention of clients at this organization is now also responsible for their mission-critical applications.

Experiment 40

Experiment Org Chart Application 40

Nonprofit Tech for Good

DECEMBER 14, 2022

Every tactic here is as much about retention and appreciation as it is about perks. This can be 4 emails a year dedicated to sponsors who give the org $10K or more. You can create small posters for sponsor businesses to show off that they are giving back and sponsoring your org, team, project, or campaign. Photo and Bio.

Donor 345

Donor Sponsor Accessibility Music 345

NonProfit Hub

JUNE 29, 2017

You can learn what we’re all about over at nonprofit hub dot org. But they are really designed for brands and customer interaction and retention. If you or anyone you know would like to help with our mission, you can visit nonprofit hub dot org slash sponsorships. Our Cause Camp website is live.

Influence 34

Influence Podcast Campaign Social Media 34

Connection Cafe

APRIL 30, 2014

Want to move the needle on retention for next year’s event? I’d suggest most orgs should review their events in a similar light, and open up to reworking or completely reinventing events that don’t produce adequate yields…or re-purposing those resources to other activities. Treat every attendee like a VIP.

Volunteer 38

Volunteer Social Media Interaction Demonstration 38

DNL OmniMedia

FEBRUARY 9, 2022

Finders Keepers support package tailored specifically for nonprofit employee retention. Janet Cobb Consulting: Top Nonprofit Consulting Firm for Strategic Planning for Small Orgs. Web-based talent management toolkit through their custom platform, Flare. Custom HR strategy development and support. Why They Stand Out.

Consultant 52

Consultant Nonprofit Strategy Philanthropy 52

Neon CRM

JULY 28, 2023

In addition to the features included in the “Standard” tier, “Pro” also comes with the following features: “No-code” integrations through Zapier Analytics Custom-branded donation receipts Stock and crypto donations Custom: For larger orgs looking for a more complex suite of features, Donorbox has a “Custom” tier with individualized pricing.

Platform 52

Platform Online Fundraising Paypal 52

Neon CRM

SEPTEMBER 26, 2023

With its intuitive tools for donor retention, communication tracking, and fundraising analytics, Bloomerang helps organizations of all sizes enhance donor relationships and achieve their fundraising goals.

Guide 52

Guide Database Nonprofit Blackbaud 52

Connection Cafe

MARCH 1, 2018

From the report: 63% of orgs regularly send emails. Whether it’s organizational updates, donor appeals, or retention touch points, susbcribers should want to open your emails. Remember your donor page is your most important page. Ask for what you want, including recurring donations. Measure email performance and adjust accordingly.

NGO 34

NGO Practice Report Technology 34

Bloomerang

OCTOBER 2, 2021

Sometimes a system owner is like the person whose budget pays for that product, so director of development, VP of development, philanthropy manager, whatever title you have in your org. Steven: Well, I love what you said about investing in tech as being kind of an employee retention play. I think that’s awesome.

Technology 104

Technology Video Nonprofit System 104

Connection Cafe

DECEMBER 22, 2013

From #batkid to #GivingTuesday, the Next Generation of American Giving to Content Marketing for Nonprofits , storytelling to social fundraising, retention rates to relationship building, the roundup below covers it all (and everything in between). Donor retention rates are depressing. More than 7 out of 10 donors were lost.

Story 54

Story Nonprofit Social Media Content 54